Slakey Brothers - Jackson, California

Address: 1400 CA-49, Jackson, CA 95642, United States.
Phone: 2092232500.
Website: slakey.com.
Specialties: Plumbing supply store, Hardware store, Heating equipment supplier.
Other points of interest: In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance, Service guarantee, Cheques, Credit cards, Debit cards, Credit cards.
Opinions: This company has 12 reviews on Google My Business.
Average opinion: 4.4/5.

Location of Slakey Brothers

2092232500

Slakey Brothers is a well-known establishment located at Address: 1400 CA-49, Jackson, CA 95642, United States. They can be easily contacted at Phone: 2092232500. For those who prefer digital communication, their website is available at Website: slakey.com.

This reputable business specializes in three key areas: Plumbing supply store, Hardware store, Heating equipment supplier. Whether you're a professional in the industry or a DIY enthusiast, Slakey Brothers has the resources and expertise to help.

The establishment offers several conveniences, such as In-store pick-up, In-store shopping, Wheelchair-accessible car park, Wheelchair-accessible entrance. They accept various payment methods, including Cheques, Credit cards, Debit cards, Credit cards. Additionally, they provide a Service guarantee, ensuring customer satisfaction.

According to Google My Business, Slakey Brothers has received 12 reviews with an impressive average opinion of 4.4/5. This speaks volumes about the quality of their products and services.

Reviews of Slakey Brothers

J.R. PATTERSON

1/5

Every once in awhile a great place has an off day. Sometimes it's just an off employee. Several weeks back I had a passive encounter with an employee at the counter in jackson. She was not directly helping me but had a strong opinion. I wrote it off as not a big deal as she was not directly helping me. However today it was just her and I. It was one of those teachable moments of customer service that you as a customer have to process if it is worth the conversation or not. I left the establishment without any product and went to the local competition.

Scenario: called an hour before I arrived to ask about the product I needed. Was assured they had what I needed in stock. I told the nice gentleman that I would be right down.

When I arrived I was greated with a visibly frazzled and sweaty employee behind the counter. I said that I was here to pick up, a riser and lid. I had called earlier. She asked what brand I asked her if she kept records from my earlier order. She asked if I had an account, I don't, she said it would take her 3 hours to research and it wasn't worth it. Then we discussed what I needed. She said we don't have those in stock. Another gentleman said I seen them in the warehouse. After a bit of research she then told me that after I called in that Ace Hardware in another town 30 minutes away reserved them and if I needed them today I could drive there and buy them. The ones that were sitting in her warehouse... I could drive and purchase them from Ace Hardware...? Now a normal rational person can figure out that I can not go to purchase and pick up a product from a different organization when the product is sitting 30 feet from her. Looking at my face she could see that I was not happy and her flipped response was "Sorry!?!" You know that kind of sorry that comes with the eye roll and hair flip. So I left and went to Ferguson's. They were nice, friendly, helpful and had the products I needed... without the I have zero ? left attitude from the employee behind the counter.

CHARLES JOHNSON

4/5

Will call order was ready when I walked in and I was out of there with just a few minutes. All employees were wearing their masks and I will do business with them again.