AAA Jackson - Jackson, Michigan

AAA Jackson, located at Address: 1000 N Wisner St # 1, Jackson, MI 49202, United States, is a well-known travel agency that offers a wide range of services to its clients. With a phone number Phone: 5177877300 and website Website: locator.acg.aaa.com, this company is easily accessible and provides valuable information to those who are looking for travel-related services.

One of the standout features of AAA Jackson is its specialization in travel agency services Specialties: Travel agency.. They offer a variety of travel-related services, including vacation planning, hotel reservations, car rentals, and more. Whether you're looking to plan a family vacation, a business trip, or a solo adventure, AAA Jackson has the expertise and resources to help you make the most of your travel experience.

In addition to its travel agency services, AAA Jackson also offers several other points of interest Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.. This includes a wheelchair-accessible car park and entrance, making it easy for people with mobility challenges to access the business.

When it comes to opinions, AAA Jackson has received a significant number of reviews on Google My Business Opinions: This company has 88 reviews on Google My Business.. The average opinion rating is 3.8/5 Average opinion: 3.8/5., which indicates that the company has a generally positive reputation among its customers.

Reviews of AAA Jackson

Arshad Ayub

1/5

ZERO stars, been with AAA and requested some details on billing part, no response and my account is been charged with unnecessary fees even though mistake was from AAA end. gave up on this firm.

Theresa Bechtol

1/5

Absolutely awful service. My son and his gf broke down on Christmas Eve. They received nothing but the run around with getting the car towed. Here we are 5 days later and the car still sits where it broke down. Luckily it was in a relatives driveway, 60 miles from home but expected to stay with the car. For days. Would NEVER recommend AAA to anyone.

Ethan Ianni

1/5

Worst experience I have ever had. No one should ever sit in the side of the highway for 2+ hours. Called the tow truck company and they stated to have received the call from triple a 2 hours after I initially reached out to them.

Ya Peoples

1/5

Terrible, terrible ,terrible, terrible. Its been over 8 hours and now its the middle of the night and the car had to be left on MSU campus. And now the call is considered low priority because they cant find a service provider in the city of Lansing/East Lansing...one of the busiest cities in Michigan. Wth? Awful, awful, awful. What are we paying for exactly?

Ian Bonham

1/5

They have zero clue what they are doing, definitely not the AAA my parents had. First I total a car and it took them almost 3 months to settle my claim. First they fought with the credit union about how a pay off letter was wrote, then after that they did my evaluation wrong three times causing the Gap insurance to refuse claim, then they proceeded to fight with gap insurance like they were in high school. Now I call to make a change to my policy and they say they can’t because they haven’t received paperwork that they never sent, by they way this is not the first time they have failed on paperwork, same thing with auto pay they never send documents to sign and I get booted off auto pay because of it, never had insurance that is so extra and difficult oh and incompetent. So anyway now they are telling me I need to send proof of medical insurance because I opted out which is not true. I have my declaration page in front of me now that clearly shows I choose 250,000. I’m calling for new insurance elsewhere Monday morning. Goodbye AAA

Patty Tomlinson

2/5

My husband and I have had road service for decades and they charged me $50 to have my jeep towed. We have not used this service maybe once or twice in decades... seems like they could of given us a break. Also if I waited 3 days it would of been no charge to me.... oh yea it only covered 5 miles! Had to pay tow driver another $15

Patrick

4/5

AAA was ok but the GPS was telling me to turn but it also said it was 100 foot ahead I got the address and just done it the old way and when I drive by a place it ask how was my visit

Elysia Meyer

1/5

I have had AAA for years now. The first time I ever used it, it took over 3 hours for them to get me a tow truck to change my flat tire in dead winter with an infant. Now, I tried to use it to get my car towed to a shop that's 16 miles from where the car is parked. I called and was told that they could use all my tows ( which is 5 measly miles 4 times a year) for this one tow. Now, that being said someone has to be with the car for them to tow it. So when I had someone available to go be with my car I called back and was told that is called "Piggybacking" and it is against their policy. OK. Understandable. I get transferred to a supervisor and she tells me that she has my previous conversation recorded and to please wait while she listens to the conversation. So I waited. Then this supervisor tells me that she "heard her employee tell me that they would do that, but unfortunately they're not going to honor it and will use the recording for further training for that employee". I hang up. I call my insurance agent bc clearly I am no longer giving AAA anymore of my hard earned money and they told my agent that I'm mad because " I asked them to piggyback miles and it's against their policy" totally twisting the story. YOUR EMPLOYEE OFFERED ME TO USE ALL MY MILES AND THEN YOU HEARD IT RECORDED AND DID NOT HONOR IT. I NEVER ASKED FOR YOU TO PIGGYBACK MY MILES. I WILL NEVER USE THIS WORTHLESS COMPANY AGAIN.
THANKS! ☺