VietFly Travel - Garden Grove, California

Bill Ng

If I could leave negative stars, I would. I’ve never met and worked with people so greedy and difficult to work with in my entire life. Don’t ever book your tickets with this agency because all they want is your money. All the prices they charge are triple, if not, even more than that for any sort of thing you need. They will book you the most terrible seats at the most terrible times saying that it is the cheapest price and then overcharge you for it after, you’re way better off booking it directly with the travel agency. Once you’re booked with this terrible agency, it’ll be like you’re trapped and held hostage . Every ticket changes you would need, expect to pay at least $300-800 per person for your tickets. They also messed up on our visa and then started to blame us. If you did your job right the first time, it would’ve never happened in the right place. I don’t think I’ve ever had a worse experience on vacation solely because of feeling trapped by this horrible travel agency, I feel bad for all the people who don’t know any better that fall for the trap of convenience when there’s so many better options out there. If you are seeing this, I am warning you to run away and book directly or somewhere else. Hell I would even help you book the tickets for free if it would defer you away from these money hungry, deceptive, unreliable scammers.

Dori Do

I’ve been coming here since they opened a few years ago. I always had the best fares, and the staff provided very good service. They’re knowledgeable and they aim to find you the best deals. Plus their Vietnam visa is super fast.

larry daley

This travel agency helped me book 3 trips to Vietnam and they were very helpful with a Visa and travel tips to help with first time to Vietnam.

Rhonda Santos

Couldnt help me book a flight to Vegas. Said call back in Dec

Darkye Leo

momma gib phone back now please

Joseph Nguyen

The seller not helping much.

Quynh Huynh

When purchasing plane tickets here, please caution. Initially, the staff may seem friendly, but their demeanor will shift once payment is made. Difficulties may arise if you need to alter or cancel your ticket; the staff are really rude and will not help you. Be wary of any documents they ask you to sign. In the U.S., you typically have the right to cancel any ticket within a specific timeframe, but with this agency, cannot changes or cancellations your ticket. It's safer to buy directly from the airline. If issues arise, the airline can assist, if you buy a ticket from agency, nobody can help you when having problems. Avoid this place, all they want is money, not a good service, after they get your money, then you are the one have to bet them for help, but they will not help you for sure because they are not getting anything from helping you.

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cynthia t