Seymour & Associates Travel -

Seymour & Associates Travel is a well-known and established travel agency located at that offers a wide range of travel and tourism-related services. With a telephone number 805-522-3743, this company has been providing excellent services to its clients for many years.

The website of Seymour & Associates Travel, seymourassociatestravel.com, provides a wealth of information about the company's services and offerings. As a travel agency, Seymour & Associates Travel specializes in helping clients plan and book their dream vacations. Whether it's a family trip, a romantic getaway, or a solo adventure, this company has the expertise and resources to make it happen.

In addition to being a travel agency, Seymour & Associates Travel is also a service establishment. This means that the company prides itself on providing exceptional customer service and support. From the moment you contact Seymour & Associates Travel until the moment you return from your trip, you can expect to receive personalized attention and assistance every step of the way.

One of the things that sets Seymour & Associates Travel apart from other travel agencies is its location. Situated in the heart of the city, this company is conveniently located for clients to visit and discuss their travel plans in person. The company's friendly and knowledgeable staff are always on hand to answer questions, provide recommendations, and help clients make the most of their trips.

When it comes to opinions, Seymour & Associates Travel has received mixed reviews from its clients. While some have praised the company for its excellent service and support, others have criticized it for various issues. However, the average opinion of the company is 3/5, which indicates that it is generally well-regarded by its clients.

Overall, Seymour & Associates Travel is a reliable and trustworthy travel agency that offers a wide range of services and support to its clients. Whether you're looking to plan a once-in-a-lifetime vacation or simply need help booking a flight or hotel, this company has the expertise and resources to make it happen.

If you're interested in learning more about Seymour & Associates Travel, we highly recommend visiting its website, seymourassociatestravel.com. Here, you can explore the company's offerings, learn more about its staff and services, and even book your next trip online. With its convenient location, personalized service, and commitment to excellence, Seymour & Associates Travel is an excellent choice for all your travel needs. Don't hesitate to contact them today

Reviews of Seymour & Associates Travel

Brian Tepfer

5/5

I recently had the pleasure of working with a Lisa, as my travel agent who truly went above and beyond to ensure my family vacation was nothing short of extraordinary. From start to finish, her knowledge, expertise and attention to detail made all the difference in creating a seamless and unforgettable travel experience.

From the moment we booked our trip, Lisa provided me and my group of 14 family members with a high-level professionalism and attentiveness. She took the time to understand our travel preferences, interests, and budget, to ensure that every aspect of our trip was tailored to based on our feedback. She even arranged for all of our family members coming from various areas to meet in Chicago so we could journey to Spain together. Her personal knowledge of destinations and attention to detail was evident as she created a customized itinerary that exceeded our expectations.

Throughout our trip, Lisa's exceptional customer service continued. She remained accessible and responsive, promptly addressing any questions or concerns that arose. When the airline misplaced our luggage, Lisa spent hours on the phone with the airline to ensure we received our suitcases before we boarded the ship. Her proactive communication through the rest of the trip, ensured that we were well-informed and prepared for each leg of the journey. Additionally, she provided helpful recommendations for dining, activities, and cultural insights, enhancing my groups travel experience.

Overall, my experience with Lisa was nothing short of outstanding. I highly recommend Seymour & Associates travel if you are looking to book your next vacation. My group is already booking our next cruise with Lisa to the Caribbean.

daniel adams

1/5

Unfortunately, we did not have a good travel agent experience with Lisa, Certified Travel Counselor (CTC), Master Cruise Counselor (MCC).

Lisa willingly re-engaged us for our trip that was cancelled during the pandemic. Our issues prior to travel were around clear communication. We reached out several times prior to departure and she did not return emails and denied phonecalls. It became obvious we were no longer being supported by the agent that made commission from us.

We found out less than a week prior departure that we had no ticket confirmations to allow seat selection and furthermore no communication that we needed to book our own seats for all our flights which were booked thru her. We had the unfortunate experience of finding that out all on our own just days before international travel. At that point, there were no seats available together for 4 adults and one child flying to Europe on very long flights. When we reached out, she offered no assistance and did not care that we were thrown all over the plane with four separate seat assignments with a 20 month old, really? We got more done on our own by calling the airline directly and doing it ourselves. What was the point of using a travel agent? The airline agent told us that seats are selected at purchase – she purchased the tickets for us. In addition to the above, our names were listed wrong on the flight manifest, the passport information given was not correct or missing, and our 20 month old grandson had no ticketing/boarding pass when leaving LAX and when returning to LAX thru Europe. Imagine being at an airport in another country and being told your grandson has no boarding pass. The counter agent told me I had to call Delta which I immediately did and was to be on hold for 41 minutes. Thankfully that ticket agent did work it out for us but this was the continuation of issues we’ve had since working with Lisa from the beginning.

At one point she sent us an email saying “nobody works for free”. It became obvious that we were not “luxury enough” for her because I can guarantee you that her “luxury clients” are not treated this way. We did not receive any support after full payment was made only forwarded emails that we were already receiving from Celebrity.