SpringHill Suites Valencia - Valencia, California

Thomas Flynn

Stayed here a few weeks ago with friends as we were in town to check out 6 Flags. The hotel is on the newer side and relatively nice! The staff were super friendly and breakfast was great. The only downside is the shower pressure was bad and it never did get hot. A few areas of the room had stains and a piece of tile in the bathroom was missing. Overall solid place if you are in town to visit 6 flags, but they need to keep up on the overall maintenance of the rooms.

Kate Schleitwiler Kruizenga

My husband is Marriott platinum and we booked a king room with the trundle bed for our child. Despite calling the morning of to ensure there was bedding, and checking in at 4.15pm and asking for bedding immediately, we still didn't have bedding brought to us at 7pm, so we asked again, saying bedtime was now urgent and assured someone would be there within 10 min. An hour later there was still no bedding. Housekeeping showed up saying there was unfortunately no bedding available and saying two uncovered pillowcases and a dirty comforter was all they could do. This is clearly a recurring problem from other reviews and is inexcusable as they continue to advertise trundle beds to families without the bedding necessary to accommodate using them. Management needs to order more sheets, and simply keep clean sets on hand to distribute *at check in* to guests who indicate they will use the trundles.

SanDiegoWineLover

I have family in Santa Clarita so over the years I've stayed in many different hotels in the area, trying to find my "sweet spot". I will stay in the Springhill Suites Valencia from now on. Very new, very clean, nice lay-out of the room, comfortable bed and pillows, microwave and small fridge in room, good breakfast, great coffee, and underground parking (so nice this weekend when it was 100+ degrees). Kitchen staff answered all my questions (I have food allergies). I believe Daniel was the name of the front-desk staff on Sunday morning when I was checking out. He was very professional and pleasant, as was the young woman who checked me in the day before. It really starts your day off nice when you encounter nice people. I requested a room on the opposite side of the hotel, away from the highway. It was very quiet and I slept like a baby.

Sky L

Beautiful hotel. Very close to Six Flags. Hotel is clean, easy access to the freeway. Hotel staff is very friendly and helpful. Hotel courtyard is very relaxing and nice to hang out. Breakfast was included and was nice to have. Would absolutely recommend.

Jerryn

We travel a lot and 99% only stay in Marriott’s. I was disappointed with this one. It took a very long time for the front desk agent to arrive and check us in. The hotel was dirty while we were there. The elevators smelled of smoke and the room had electrical issues. The ac struggled. It definitely wasn’t the Marriott quality other hotels had. I hope the next time I stay here it’s better. The breakfast was the saving grace.

A

Adding to the other 1 star posts. Gold Elite member. Shower was clogged upon arrival, but was fixed quickly at least. Constant kids running up and down the hall and you can hear all of it plus freeway noise. But the real reason for 1 star…. 3 days/nights and not once did we get our room serviced. Just completely unacceptable. The basic expectation is service every other day, it says that on the website. I shouldnt have to ration towels or put my trash in the hallway bin. Broken mirror. Stains on the carpets. Bar closed early. 3star? Lol what a joke.

Janiece Glos

The check in process was simple. Nick welcomed us right away and made us feel welcome. He even gave me a complimentary drink voucher for the lounge and explained where to park where breakfast was and about the game room equipment for the kids. The pool was beautiful! The room was fresh and clean! Great location. The shower pressure was good and overall well kept! Highly recommend!

Mike Henley

Advertises free WiFi, but you have to be a member and book accommodation in the future.
TV is nowhere near the beds or couch and does not face either.
No lighting on the roof, just some lamps around
Has a pool, but about one hundred room windows facing the pool - no privacy?

Why did I spend so much to get so little? I've gotten more at a motel 6.

Go down for some breakfast at 9:20 to find out It's closed
That is unreal
Great way to cut costs...