AAA Grand Junction - Grand Junction, Colorado

AAA Grand Junction is a reliable and helpful travel and insurance agency located in Grand Junction, Colorado. With an address at 2454 US-6, Grand Junction, CO 81505, United States, and a phone number of 9702452236, this company is easily accessible to those in need of their services.

Their website, locator.acg.aaa.com, provides a wealth of information on the services they offer and how to get in touch with them. As a travel agency, AAA Grand Junction can help with all your travel needs, including booking flights, hotels, and car rentals. They can also provide insurance services, including auto, home, and life insurance.

One of the standout features of AAA Grand Junction is their commitment to accessibility. The location has wheelchair-accessible parking and an entrance, making it easy for everyone to access their services.

When it comes to reviews, AAA Grand Junction has a strong reputation. They have 42 reviews on Google My Business, with an average rating of 4/5. This is a testament to their commitment to providing high-quality services to their customers.

Reviews of AAA Grand Junction

Gordan Thibedeau

1/5

I went in to the Grand Junction office to purchase AAA for my vehicle and to make arrangements for my convention travel to Denver. When I walked in there were two employees I could see and to be fair they had customers. They did not look at me that I could tell or greet me and tell me they would be with me when they were able. I sat down and after more than a couple minutes I went ahead and purchased AAA for my vehicle and made arrangements for my trip to Denver. I stood up and tried to make eye contact with both employees and was completely ignored. At that point I left and they didn’t say goodbye either. I would walk to Denver before I set foot in that store again. I strongly recommend purchasing your own travel or finding a company with at least some manners to do it for you

Stephanie

1/5

Nobody is available to pickup the phone called 6 times and left with menu options to choose from making you feel like you'll get transferred to someone but even after choosing all the menu options available you're still not transferred to anyone. So basically calling doesn't get you any help. Ive been a loyal member for 5 years but will be thinking twice about renewing my membership next year. They also cancel my membership after taking payment due to a mistake on their end and when I was stuck and needed road side assistance was stressed when I needed help totally unacceptable ! Even after that I'm trying to give them a chance but now this ! Customer service is lousy nowadays. I don't know what's the point of having a phone available to call for help if there's no one to pick it up just a recording with menu options that clearly don't work if someone else left a bad review. You'd think with all there loyal customers they can hire one person to pickup the phone and take calls

Andrea Bartlett

1/5

I was at a business when my car battery died. I tried calling them, but AAA sent a link to their app to use to get help. I was still trying to use the app to get help when I called my mechanic. He brought a battery charger and charged my car during the time I was trying to use the stupid app to get help from AAA.
I will not renew my membership.
I remember a time when you could call them and get immediate help. Not anymore.

Lewis Baker

5/5

If you're looking to be covered where ever you are, go AAA they are the best!

Thane De Puey

1/5

if you try to call the local GJ office, you get a list of options; none of which is to talk with someone in the store. then the phone call drops. tried multiple times!!

Tom Rau

5/5

I received very informative and helpful assistance regarding a 12 day driving trip we will be taking in the near future. Barbara Bullock took our trip itinerary and printed out a Trip Tik booklet while I waited. This was important since we live approx. 45 miles away from Grand Junction. While the booklet was printing, she answered questions relating to obtaining a AAA credit card, and helped me apply for the card. In addition, she provided several maps; and even marked our path of travel in two colors on the maps!!! I found her to be very friendly as well as knowledgeable during the entire process.

Gracie Grinzinger

5/5

Blake Younker from this branch went out of his way to help with my timely requests, and was kind and courteous and went the extra mile. Even took my phone call (10 minutes before closing on a Friday) and stayed on the line until the documents were received in my inbox. Big kudos to him! Thanks so much!

Edwin Wilson

1/5

A simple call to your local AAA office to ask a question. Forget it! Unless your spending money you get no where.