Spring Hill Inn - Storrs, Connecticut

Steve W.

Service was good however food was mediocre at best and too expensive for what it is. I understand the establishment had a recent fire and perhaps a change in staff/ownership. However there is need for improvement. Nice old building however the front door was literally falling off the building.

Jay

We live nearby, and Spring Hill Inn reminds me of a Vermont Bed & Breakfast. Spring Hill is quickly becoming our favorite restaurant!
Casual dining in a unique country atmosphere! We have been to dinner many times and have never been disappointed - Excellent wait staff and apparently an excellent chef!

Couldn’t be happier….

Patty I.

The Inn was very clean. The beds were really comfortable. Modern bathroom in our room. The inn keepers left continental breakfast in designated area downstairs. Checking in and out was easy. We felt safe. |We never met inn keepers though(disappointed). They texted us when our room was ready and we could check in. They texted us information on how to find key to inn and our room. They controlled the heat to the building remotely (cold when arrived.. the thermostat went up to 70degrees in evening… by 8:am next morning the thermostat was turned down to 65degrees. Downstairs it was 60 degrees). The Inn was all closed up downstairs except for one room that had continental breakfast. There were handwritten notes in room giving us information about quiet time, check out, where to find continental breakfast, etc… how to reach them (phone #s). I didn’t find it warm and friendly like an inn should be. The floor boards in our room was uneven…. Not good for elderly people that have trouble walking(my husband).|I feel like we paid too much for what we experienced and got.

Juston M.

Meh… went for a date dinner. The food was good, not great. The atmosphere was ok but the neon sign ruins the New England Inn feel. Service was ok. I guess the standard is the Altneviegh and the Spring Hill Inn is not on that level. I’m glad we tried it but it won’t be our top choice in the future.

Michele M.

I was in town for a wedding. The inn was very convenient to everything. I was a bit nervous because the check in and check out was no contact with the owners and the keys were in a lock box. It ended up being super easy. The in. Is beautiful and the room was lovely. Everything was nice and clean. They provided a small continental breakfast with muffins, fruit, yogurt coffee/tea. I would stay again in a heartbeat. No complaints at all.

CTSJ

Beautiful inn and felt very safe. My daughter and I were there to visit UCONN early the next morning and this Inn caught my eye. It is extremely close to campus which was a plus. Easiest check in and out ever at a place. The beds snd comforters were the most comfortable I have seen at a place outside my home. It is so nice that you can grab a snack 24/7 as they left the items for breakfast out that night and in the refrigerator. The only negative that I had is I wish there was a way to control the heat in our room as it was a bit chilly the next morning when it was 17 degrees outside.

Perry M.

It gives me no pleasure to write a negative review of a local business because we long for Spring Hill to be successful. However, our experience was one of the worst brunches ever. We offer our feedback in hopes of helping Spring Hill improve.

To schedule a reservation, I wrote an email and called. The voice mailbox was full and not accepting messages. No one answered any of my correspondences.

We went for Sunday Brunch with a jazz trio that was exceptionally talented and wonderful.
Regrettably, literally nothing else about “brunch” was satisfactory at all — a tragic missed opportunity.

The service was immature and ineffective. The waitress brought water, but did not inquire about coffee — AT.A.BRUNCH. After a 5 minute wait, we received three cups of tepid, poor quality, weak coffee. Meanwhile, the cream was delivered in a small open ramekin bowl that had no spout and was definitely not meant for pouring liquids into a cup. As a result, milk dripped all over our cup and onto the table cloth. Additionally, the rolled flatware on the table included no spoons for coffee — AT.A.BRUNCH.

She did not return to take our order until we asked. The menu was promising with standard brunch fare like eggs benedict and pancakes. We ordered eggs benedict with a salmon cake, a Monte Cristo sandwich, and a Traditional Breakfast with scrambled eggs and home fries. All three were a disaster from start to finish.

The scrambled eggs were over cooked in a pan too hot for eggs, and dry, as if prepared ahead, rather than made to order, soft and hot. The home fries were cold and mushy — clearly all cooked at the same time earlier in the morning and without reheating them on a griddle to warm them up and get them crispy prior to serving. Finally, the “biscuit” — if one can even call it that — was a small, 1/4 inch flat and stale rock. I’m from the south and know my biscuits, unlike the person who had no idea how to prepare biscuit dough gently so that they rise to be tall, buttery, and above all — flakey. Any culinary professional examining this biscuit would see that it was overworked, failed to rise, and should never have been served.

The eggs benedict only had one redeeming feature — the poached egg was well prepared. The rest of the dish was so awful it was left uneaten. The Hollandaise sauce was extremely thick, cold, and tasteless. The salmon cake was far too thick and bready — like stuffing meant for a turkey — and barely tasted of salmon at all. It makes no sense at all to serve such a thick bread cake on top of an English muffin other than to cheapen the dish using breadcrumbs rather than fish.

Finally, there was literally nothing about the Monte Cristo sandwich to resemble the classic. Instead of two good, thick slices of bread dipped into egg so the sandwich comes between two pieces of French toast, the kitchen prepared this classic dish on a far too thick, day old hoagie bun. The top of the bun was toasted without an egg dip, and only the bottom half of the bread was dipped in egg before being cooked. Because this type of bread cannot absorb any egg, it failed to deliver the wonderful French toast qualities expected of a Monte Cristo. While the menu said that the sandwich would be made with ham and Swiss cheese, it had only one very thin slice of ham. Instead, wet, sliced deli turkey was substituted as the meat, rendering the inside of the sandwich wet, gummy, and without the taste of ham.

The waitress never returned to our table to inquire about our food or to offer even a 2nd cup of bad coffee — not once — AT.A.BRUNCH! When we complained about our disastrous dining experience, a woman came to our table and comp’ed our meal and listened attentively.

In summary it seemed that Spring Hill is pinching pennies — using old bread, substituting turkey for good ham, and overdoing the breading rather than salmon.

Please do better — better service and better food — or customers like us will never return.

Eileen L.

Once we discovered the Spring Hill Inn we have stayed there every time we visited our son at UConn. The history of the building is fascinating yet the rooms are ultramodern and comfortable. The owners are extremely accommodating: Lee made sure we knew how to work the TV and Diane left us fresh fruit and delicious muffins in the morning. An unexpected treat was the fresh flowers that we found in our room! We recommend it highly!