Expert Rental (formerly Taylor Rental) - Torrington, Connecticut

Kitty

We used expert rental for our wedding and they were amazing!
They were super easy to communicate with, very patient and made it super easy to set everything up for our wedding.
10/10 would rent from them again.

Samantha B.

A dream to deal with from the first quote. Family run business, super kind each time I called (I called a lot). I started my estimate a year before our event. Sharon whom I worked with the most, was always willing to make adjustments, answer questions or work with me on ideas for our rental. They even called me to let me know that more people were booking than the typical year and to make sure I still wanted to use them, instead of just renting my items away.

The guys that delivered everything over the course of two days were great! No complaints, lovely to work with!

Donata T.

Prices were great! Customer service was amazing! We had a small time window to pick up our rental items and they told us we can pick up “when ever we needed “ ! They made my wedding turn out beautiful with table clothes, coolers, coffee machine, etc. I would definitely recommend and plan on using their business again!

Dasti L.

They recommend the wrong machine for the job and when I decided to bring it back after 1 hour, they refused to give me a refund. They have no idea what they are talking about when recommending equipment. Go to superior, sunbelt or United. They actually care about their customers

Tyler V. O.

Local/family owned, and still better prices for the brush cutter I needed than the big box store. Plus, they helped me out quickly and reasonably when I had an issue with the unit not starting later in the day(even though we figured out it was probably my fault for how I tilted it when looking at something). Solidly nice people, I will definitely be renting from them again!

Kevin D.

Super great and friendly owners, I’ve used them many times and it’s always a pleasure, owners and staff are very friendly, polite, and helpful. Especially their younger worker who has helped me load items which was not his responsibility, he just went above and beyond!

Malachi E.

Very nice and helpful staff, great tool selection, tools have always been in good working order and no issues. However they are stuck in the 60’s with their carbon copy order forms for every transaction. Ends up forcing 3 guys to work on one order form because nobody knows who wrote up the last order etc. It’s time to get someone with experience in modern inventory to come in and get this place set up with a better return/exchange system. When that happens I’d give this place a 5 Star.

Eric S.

My wife and I recently used expert rental for our outdoor wedding. We were just completely blown away by the exceptional service they provided. If you are looking for a family business that pays attention to the details and treats you like their own- look no further! Our wedding went off without a hitch and we owe a huge part of that to expert rental. They covered everything from the tent (including dimming bistro lighting) to the tablecloths, professionally and on time. Highly recommend!