AirportAssist.com - Dover, DE

Overview of AirportAssist.com

AirportAssist.com, located at 3500 South DuPont Highway IncServe Suite AK 101, Dover, DE 19901, is a reputable travel agency and airport shuttle service provider. Their convenient address makes them easily accessible for travelers heading to Miami International Airport, among others. For immediate assistance or bookings, they can be reached at Phone: 23001122. Their dedicated website, airportassist.com, offers a wealth of information for potential clients.

Special Features

What sets AirportAssist.com apart is their commitment to personalized service. Their specialties include providing a travel agency service and an airport shuttle service. This dual focus ensures that from planning your trip to getting you smoothly to your destination, they cater to all your needs. One of the other points of interest is their commitment to accessibility, with a wheelchair accessible entrance and a wheelchair accessible parking lot, making their services inclusive for everyone.

Customer Feedback and Rating

Clients have left glowing reviews on Google My Business, with 37 reviews and an impressive average rating of 4.9/5. Positive feedback highlights the exceptional service provided by staff members like Nicole, who showcased outstanding communication skills, ensured a seamless experience for travelers, and even assisted with luggage that might have been lost later. Such testimonials emphasize the reliability and dedication of AirportAssist.com's team.

Recommendations for Prospective Clients

For anyone planning a trip to Miami International Airport or considering similar services elsewhere, AirportAssist.com seems like a top choice. Their track record of helping families navigate through customs quickly and ensuring all belongings are accounted for demonstrates their efficiency and customer care. The wheelchair accessibility features are a plus for those with mobility needs. With their 4.9/5 rating, it's clear that they excel in providing a hassle-free travel experience.

To take advantage of their services, visiting their website at airportassist.com is highly recommended. Here, you can explore their full range of services, plan your trip, and even book your airport shuttle in advance. Don't miss out on their exceptional customer service—reach out today to ensure your next trip is as smooth as possible.

👍 Reviews of AirportAssist.com

Gina D.

5/5

We booked airport assist for my boss's family coming into Miami airport from France. Nicole, the greeter we were assigned, was incredibly helpful. She was very communicative, worked with our driver, helped get the family through customs quickly and then even helped with lost luggage once it finally arrived at MIA the following day. She made sure to connect with our driver and ensured all the bags from France were loaded in the car and on the way to the passengers. Highly recommend!

L H.

5/5

The Airport Assist Team offers phenomenal 5 star ++ service. From the first inquiry to customer care and the immediate response to the greeters at the airport awaiting as I walked off the airplane gate to the driver who drove me to the hotel--Exceptional service every step of the way. Thanks Airport Assist Team for staring off my trip in a phenomenal way. Highly recommend!

Rehman K.

5/5

It can be a significant challenge to locate trustworthy people in many places across the globe. I am so grateful for the teams at AirportAssist and the Karachi Airport for handling my father and I with so much respect and kindness. Language barrier is one hurdle but having a local expert on your side ensured a seamless gate arrival. I did not see the city of Karachi on their website but once I saw Cairo I knew Karachi would be doable. It was so easy. Thanks team.

Antoinette Z.

5/5

The transition for an elderly person was flawless. Air Assist overcame an immigration exception for meeting at the gate(wheelchair assistance was the reason). They knew what to do. My husband said his helpers were delightful. They concluded the international to domestic transfer with ease. Just totally delighted.

Laura B.

5/5

Had to share this review because I was slightly dubious when I first booked this service but it was worth every penny. I had to book a last minute flight which consisted of two flights which were self transfer which meant I had a very short window to go out via security and come back in again rather than a simple transfer. I was extremely nervous about this and found aiportassist which gave me some peace of mind knowing someone would be there to help me navigate. I received a phone number for the person meeting me and was able go meet him as soon as I got off the plane, he whisked me through the airport, going through all of the VIP lines and I made my second flight with time to spare. Michalis was incredibly friendly and helpful and I would definitely use this service again.

D T.

5/5

Very good service. They helped our elderly parent to go through all the check in procedure in Mumbai where relatives are not allowed in to help. The assistant met the passenger in time and was very polite. Getting lounge access via airport assist was a bonus for elderly passenger travelling alone as they could rest before getting on the flight. Thoroughly recommend. Thank you Airport Assist.

Jennifer P.

5/5

I’ve used the services of AirportAssist at Charles de Gaulle twice in the last two weeks, over the busy holiday period. I could not be more grateful. They helped me survive the craziness of CDG without an ounce of stress or worry. Best money I spent the whole trip. Assistance was very professional, prompt, responsive, and kind.

liz B.

5/5

The Charles De Gaulle Airport is one of the more stressful ones to maneuver no matter how many times we've been through it. We decided to use Airport Assist and much appreciated being escorted past long lines at the various check points. Our assistant Koumar greeted us on time, was friendly, attentive, and professional. We will definitely use Airport Assist on our next trip.