Health & Social Services Department - Georgetown, Delaware

Address: 546 S Bedford St, Georgetown, DE 19947.
Phone: 25153080.

Specialties: Department of Social Services, Social services organization.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 28 reviews on Google My Business.
Average opinion: 2.1/5.

📌 Location of Health & Social Services Department

☎️25153080

⏰ Open Hours of Health & Social Services Department

Monday: 8 AM–4:30 PM
Tuesday: 8 AM–4:30 PM
Wednesday: 8 AM–4:30 PM
Thursday: 8 AM–4:30 PM
Friday: 8 AM–4:30 PM
Saturday: Closed
Sunday: Closed

Health & Social Services Department

The Health & Social Services Department, located at Address: 546 S Bedford St, Georgetown, DE 19947, is a dedicated organization committed to providing essential services to the community. Their phone number is 25153080, ensuring easy access for those in need.

SPECIALTIES

Specialties: The department specializes in Department of Social Services and is a prominent social services organization. They aim to assist individuals and families with various social welfare needs, including food assistance, healthcare support, and more.

OTHER POINTS OF INTEREST

The Health & Social Services Department is accessible to all, with wheelchair accessible entrance and wheelchair accessible parking lot, making it convenient for those with disabilities to seek assistance.

REVIEWS AND RATINGS

This company has garnered a total of 28 reviews on Google My Business. With an average opinion of 2.1/5, the department has faced mixed reviews from its clients.

Despite the average rating, several positive reviews highlight the compassionate and helpful nature of the staff. One reviewer mentioned their experience with a security guard who provided excellent support and guidance, leading to a successful interaction with a social worker. The social worker was described as very informative and efficient in setting up necessary assistance programs.

Another reviewer commended the department for a refreshing change from their previous experiences with state assistance offices. In contrast to the negative emotions they encountered in the past, the Health & Social Services Department treated them with respect and empathy, resulting in a very rare 5-star rating.

These testimonials emphasize the importance of empathy and understanding in the delivery of social services. While the department may have room for improvement, it is crucial to recognize the efforts of its staff in helping individuals navigate complex assistance programs.

RECOMMENDATIONS

If you or someone you know requires support from a social services organization, the Health & Social Services Department at 546 S Bedford St, Georgetown, DE 19947 is a viable option. With their phone number readily available, seeking assistance is made more accessible. While the overall rating may not be outstanding, the department's commitment to providing essential services and empathetic support is commendable.

👍 Reviews of Health & Social Services Department

Health & Social Services Department - Georgetown, Delaware

Brian

5/5

I didnt know what to do and their security guard a very nice caring lady walked me through it all. Got to meet with the social worker who was very informative and set me up with food stamps and medicaid.

I've never been on state assistance when I lived in Pennsylvania, mainly because every time I went to the assistance office the staff acted like they only knew negative emotions.

Since I ended up going back here on 3 separate days for various reasons and not once felt I was bothering anyone I decided to award them one of my very rare 5 star ratings.

Paul L.

5/5

I would like to have Koneshia Johnson and Anaiah Johnson for their friendly attitudes and very professionalism. It was very confusing trying to get medical benefits, but they got me through and approved taking a lot of stress off my household. I just wanted for them to be recognized.

Tielor R.

1/5

Terrible place they dropped my medical benefits because they said i needed to provide info on my payment statement but i have worked in almost 2 months because of my disability and they are trying to say i owe the state money like how does this happen how do they let this happen im completely disatisfied

Lexie P.

1/5

I’ve called twice and was transferred around until call ended no one answered any questions but they are sure quick to transfer. Bet all are sitting back talking and laughing.

Jennifer M.

1/5

I have been trying to call for days and there's a new phone system that keeps dropping the call everytime! I got through twice yesterday but there was so much crackling I couldn't hear anything and the calls still dropped. I'm disabled and can't go to the office and I need to speak to someone! Caseworkers aren't even listed on paperwork so I have no way to know who to contact through email.

Talita H.

2/5

I’m giving them a 2 because I was able to use email to get my paperwork and verification items to my worker to get approved. This facility has the most rude and disengaged social workers I have ever met. I can’t wrap my head around why someone would choose this line of work and never be happy, Greet/answer people with a smile or just genuinely want to help people in need. This is so sad.

Jennifer S.

1/5

Horrible staff. There were these 2 black ladies at the back desk through the doble Doors who were just rude and treating the people rude, especially the hispanics. I understand that some of them cant speak english but they dont even find a way to help people. Horrible place.

katheryne R.

1/5

I went for help with medical insurance for pregnancy and the one who attended me supposedly spoke Spanish and English, but when I asked her she told me that she did not speak Spanish and she told me that no one here speaks Spanish, even though there was a sign on her booth that said yes. and when I handed her the sheets to fill out and she read them, she told me: you're crazy, now you've come to ask for help, no one told you to get pregnant, why would you want a baby if you don't have anything. She said all of this in English with her other classmates making a mocking face. I do understand English, but I don't speak it 100%. And I felt bad because they laughed at me and my situation. I didn't say anything though.