The Event Center at Sam Hill Warehouse - Prescott, Arizona

REL S

Pros: The Venue! The bridge/cocktail area, and reception area is just absolutely breathtaking. I can’t say enough about how my photos turned out etc that it was just beautiful and amazing.
FOOD- food is phenomenal. The chef and kitchen staff should be recognized because we got soo many compliments on how good the food was.
Flexible- the venue did accommodate some last minute changes for me of adding a table and rearranging some of my table seating and final plans.
Responsive- Overall, the management team was responsive to emails leading up the day.

Cons:
Brides room - one desk one mirror, no natural light and dated furniture. It needs a remodel desperately it doesn’t match the elevation of the rest of the venue.
Food- our guests ran out of food and we had children/we had 8 no shows and still ran out of food for last two tables.
Wedding coordinator - told we would have one and then that was removed 30 days ahead of wedding.
Hotel room- hotel room is not included in price.
Bar/food/etc- if you do food through them you can’t bring in any outside vendor for food aside from cake. EVERYTHING is charged on headcount consumption. There are no flat fees or paying for a certain amount. You pay your guest count and by consumption. It was very limiting, but we did agree to this upfront so nothing that was a surprise to us and was in our contract. (Just not as advantageous as other venues menu/bar options).

Summary:
our contract/booking of this place started with a day of coordinator being included in the price. After we signed our contract and were a month away, we were told it would be 1200 more for that and because they told us they would have it the sales manager Kavita would assume that role and take care of it. The only thing I can say is if you hire this venue, you need to hire a day of coordinator. Do not rely on Kavita or the team being able to do it. Soooo much went wrong and was missed due to not having that. So biggest tip if you hire this vendor- is hire an outside wedding planner. Some things that were missed- execution of detail items, I bought cocktail toppers that were never placed out, I bought wedding coloring books and games that were never given to the kids, my advice wedding cards were never taken out of the price tag packaging, etc. little things that added up.
Cocktail hour- the purpose of this hour is to give the bride and groom time for photos. The team never cleared the bridge of all the chairs so we didn’t get a chance to get any additional photos on the bridge. During our hour, the sales manager interrupted our photographer to ask me and my husband questions four times. It was very frustrating to not have the time to get photos in.

Flowers- I had the most beautiful arch and flowers. The management requested for my family to help love the arch into the reception space from the bridge. Additionally, when the wedding was over the team threw every last flower away. My husbands and I went to pick up the arch at 7am the next morning and they had thrown it in the trash.

When the wedding ended the team again had my family help clean up in addition, my family kept calling me to ask me questions because the team didn’t know what to do with all the items. Again something a planner would have taken care of. I had everything I owned/everything mapped out in a detail book for the team of what needed to be boxed back up for personal items and what wasn’t. Overall, the last thing you want to hear after you leave your wedding is what to do with your stuff and get phone calls till 11 at night. It was super disappointing.

If you hire a planner and don’t go with their day of coordination option, I think it will execute flawlessly and you’ll love it. They aren’t prepared for what it takes to execute on a wedding. I wish I could honestly work for them and help them with weddings and their marketing. I will say post wedding I had a discussion and in efforts to make things right the venue offered some money off our last payment and comped our hotel room. Doesn’t change how the day went, but efforts were there.

Troy

Great venue. Plenty of parking. They do need to have more cocktail tables available and maybe another bar besides the two small bars inside, as they tend to get too backed up. The staff is helpful, professional, and fast. We were here for a children's fund raising event during the Holidays.

Matt Todd

Nice, historical building. Fun place to visit. We had a family event here. Plenty of space!

Sarah Elizabeth Attebery

This place is beautiful and large. However, there is one caveat that makes me truly not able to enjoy it the way I'd like. It is all hard surfaces with tall ceilings, so it is incredibly loud even when the crowd is reasonably quiet. It would be nice if they would add padding towards the top of the walls and ceiling to dampen the noise. Until that happens, I don't recommend using it for your events.

Carolyn Requist

The Sam Hill Warehouse / Hilton Garden Inn venue with the tressle bridge is beautiful and laid out very well, especially for a smaller (<100 person) wedding. We were so excited about having our son's wedding there as was everyone in the wedding party and the guests. All the prep work went well. Unfortunately, there was some issue right at the time of our wedding and the banquet manager we had been working with for months did not show up on the wedding day and we were not informed. Throughout the day and the event, many things were missed or dropped because the point person wasn't there, which caused the families to have to do more during the prep and wedding and therefore not be able to just enjoy the event. We had a lovely wedding because the parents of the bride and groom were working in the background cleaning, moving tables, directing staff, amusing guests when dinner was delayed, etc. Until they get this figured out, you may want to look elsewhere for your venue.

Trish Pill

It's a beautiful location inside and out. High ceilings, no insulation if you need a quite room maybe not a great choice for you. But we loved it.

Beth Pounders

This is a pretty cool event space. Nice ambience and layout. Would make a great place for a wedding reception. We were there for the Festival of the Trees. Enjoyed that a lot!

Dave Harris

This is the Hilton event Center and it's very scenic!

My one complaint is All of the support beams throughout the space make it impossible to see the screen for 70% of the people in the class that I'm attempting.