Bank of America (with Drive-thru ATM) - Bear, Delaware

Bank of America at 230 Fox Hunt Dr, Bear, DE 19701

Located at 230 Fox Hunt Dr, Bear, DE 19701, Bank of America offers a convenient Drive-thru ATM service for its customers, making banking accessible and hassle-free. With a phone number of 23658097, customers can easily reach out for assistance or inquiries. The bank's website is locators.bankofamerica.com, where one can find detailed information about services, hours, and additional banking solutions.

Key Features and Accessibility

Bank of America at this address stands out not only for its banking services but also for its commitment to accessibility. The drive-through allows customers to deposit, withdraw cash, and perform other banking transactions without the need to leave their vehicles, a feature particularly appreciated during peak hours or for those with mobility issues. Additionally, the wheelchair accessible entrance and parking lot ensure that everyone can enjoy equal access to their banking needs.

Customer Service Excellence

The opinions shared on Google My Business paint a picture of a bank that truly values its customers. Despite having only an average opinion of 3.3/5, the positive feedback highlights the exceptional customer service experienced by many. For instance, a commendable service was provided by an employee like Anabel Torres, whose professionalism and friendliness in handling complicated matters have left a lasting impression on many patrons. Such experiences underscore the bank's dedication to providing not just financial services, but also a pleasant and supportive environment for its customers.

For those seeking personalized financial advice or consultation, Bank of America offers specialists like financial consultants and planners. This means that whether you're managing your business finances or planning for personal goals, you have access to knowledgeable professionals who can tailor advice to your specific needs.

Final Recommendation

Given the accessibility features, commitment to customer service, and the availability of expert financial advice, Bank of America is a noteworthy choice for anyone in the Bear area. If you're looking to manage your finances more effectively or simply want a banking experience that's both convenient and customer-centric, it's worth scheduling a visit or reaching out through their website. Don't miss the opportunity to take advantage of their drive-thru services and ensure you're always supported, whether you're a frequent customer or just starting to explore your banking options. Contact Bank of America today to discover more about how they can help you achieve your financial goals.

👍 Reviews of Bank of America (with Drive-thru ATM)

Veronica P.

5/5

I highly recommend Ana Torres she helped me with my business needs and personal need. 10/10 recommend to anyone she needs a raise. She is the person to go to if you need banking help. She is super informative and smart. Thank you Ana Torres

Apostle D. J. E.

5/5

I'm so impressed by the service provided to me , by Anabel Torres at Fox Run branch.

Brenda M.

5/5

Came into this branch on Wednesday and received prompt and courteous service. I had a complicated matter and Anabel handled it in a very professional manner. She is very friendly and made the experience pleasant.She is a true example of good customer service.

Liam K.

1/5

Won’t answer the phone and told me “sorry we couldn’t help you bud” and laughed (the manager Paul. In store now to get his full name because again, they don’t answer the phone at this location). Wasted my early morning hours for nothing. Told me to figure it out myself. Thanks! Very helpful.

Tania R.

5/5

Have been in twice over the past few weeks (Nov 2023) and have had wonderful service from the bank staff both times. When we had an appointment we were seen promptly and our banking needs met. Help was also given in ensuring I understood the online systems and how to complete my business. Very friendly staff each time.

M S.

1/5

This was the only location I could get a Saturday appointment for notarization to accommodate my spouse and child’s schedule. Drove 30 minutes only to be turned away because they weren’t allowed to notarize power of attorney and real estate documents. Despite the fact my local branch had notarized the same documents the day before for me and my other child. When I tried to explain, Ana just repeated the “policy” two more times with no further explanation and directed us to the post office which was of course closed. Went back home to our local UPS store and got our documents notarized with no problem. Checking the bank website, I could find no restriction or such policy. We have always had excellent support from our local branch and expected the same at any Bank of America branch. Ironically my spouse had joked about the low ratings for this location on our way there and now we know why. Don’t waste your time like we did.

Theodore G.

5/5

Ms Anabel Torres , displayed excellent support as well as her . She is and outstanding Bank of America employee, l commitment her for her professional services.

Lyn F.

5/5

I wanted to share that after 3 failed attempts to have someone from the fraud department on the phone to help me, I finally was helped at the BOA at Fox Run Bear, De. The teller who waited on me was courteous and then I saw a customer service rep. Anabel was extremely helpful and actually listened to me and so did Stacy. Anabel stayed with me through the whole process of correcting my profile info and filing the fraudulent charges claim on my Co. credit card. Also, the manager gave me a helpful tip for avoiding this type of theft from happening in the future. Thank you. I appreciate all of you at this branch. 5 stars for this branch. 1 Star for the phone fraud department. I am giving them 1 star for answering the phone. But, that is all they did. I am glad the calls are recorded. 👎👎 Shame on you.