Riverside Tours And Travel - Jacksonville, Florida

Aubrey S.

I work with Mary annually to organize Education Vacation for Hairstylists, and I truly don't know what I would do without her! Not only does she handle resort reservations for my group of 70+ people, she also attends in person to ensure everything goes off without a hitch! There is no price that I can put on the peace of mind that Mary's attendance gives me, knowing that I can keep my focus on providing my group an amazing class and retreat experience, while she handles all the rest. Riverside Tours and Travel will ALWAYS be my go-to!

Kaye M.

Jen W is amazing! She has thought of every detail for our upcoming trip to Paris. She responds quickly to my many questions, always with kindness!

Update - we are back from Paris and it was everything we had hoped it would be. Jen W helped me pick the most memorable excursions beforehand. Jet Blue’s system was glitching the night before we flew out and she literally spent hours of her time making sure they got it fixed to ensure we had no surprises at the airport. I am so grateful that she guided us seamlessly through the entire process of international travel and what to expect.

Jen W touched base with me while we were abroad to make sure things were going well. I love her enthusiasm and attention to detail. Most importantly, my husband and I will remember this trip for the rest of our lives.

Thank you Jen W, we look forward to working with you for all our future travel destinations!

Marquis S.

I recently returned from an incredible vacation at Beaches Resort Turks and Caicos expertly planned by Mrs Mary Fowler. From start to finish she provided exceptional service, attention to detail, and personalized recommendations that made our trip truly unforgettable. The resort recommendations were spot on and we loved every moment of our stay.
Mary went above and beyond to ensure our trip was stress-free and enjoyable. Even when our flight back home was canceled she accepted my call on a Sunday even and Everything she could to get us all back home safe. Another benefit with booking with her is once my flight was canceled she processed the refund through the airline for me which was greatly appreciated because it kept me from sitting on the phone with customer service for 3 hrs.
All in all if you're looking for a travel agent who truly cares about their clients and delivers exceptional results, look no further than Mrs Mary. I can't wait to plan our next trip with her.

Farris S.

Megan was extremely helpful, accommodating, responsive, and overall a pleasure to work with! My husband and I had the best honeymoon at Sandals Dunns River! Megan helped us find a resort that was the perfect fit for us! Everything she organized for us from booking the trip to booking club mobay and our private drivers was smooth, hassle-free, and stress-free! Thank you Megan and Riverside Tours And Travel!

Kelly F.

Mary did an amazing job planning our perfect honeymoon to Sandals Barbados. It was a beautiful location and wonderful trip. She was there every step of the way to take care of everything from top to bottom and if I ever had a question, quickly picked up the phone to talk us through it, even checking on us while we were there to make sure everything was going well! I cannot recommend her services enough and have already recommended Riverside to family! Can’t wait to start planning our next trip.

Melissa W.

Megan was a tremendous help to us in planning out European adventure! From the start, she was intuitive and seemed to understand our preferences. Megan knew the train system in both the UK and France which enabled us to make crucial connections. With few exceptions, we wouldn’t have changed a thing. I highly recommend her services!

teresa M.

We recently worked with Mary as our travel agent for an international trip, and she was exceptional from start to finish. Since it had been a long time since we'd traveled abroad, we were a bit anxious about the customs documentation and overall process. Mary made everything incredibly easy for us.

She meticulously organized all the details and even attended the Weekend Encounter with the Salon seminar to ensure that all participants had a fantastic experience. Her dedication and attention to detail made our journey smooth and stress-free. We couldn't have asked for a better travel agent!

Merceda S.

Jennifer Wells, is the BEST!!!
From the initial contact requesting information regarding a cruise, extremely professional, knowledgeable and informative. Providing all the information needed, each step throughout the process. The day of the cruise, I texted Jennifer requesting which exit for Port Canaveral for the Mardi Gras, to prevent getting lost like last year. Within minutes Jennifer provided a link with the directions!!! Once on board everything went smoothly!!! There were no surprises or extra fees due, everything was included with our cruise package!!! Jennifer is a sweetheart and I enjoy and look forward to many more trips being planned with her!!!💎👑