Agencia Santiago Express - Phoenix - Phoenix, Arizona

Address: 3116 W Thomas Rd #608, Phoenix, AZ 85017.
Phone: 24465219.
Website: mapquest.com.
Specialties: Bus ticket agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 228 reviews on Google My Business.
Average opinion: 3.6/5.

Location of Agencia Santiago Express - Phoenix

Santiago Express - Phoenix is a bus ticket agency located in Phoenix, Arizona. The agency is situated at Address: 3116 W Thomas Rd #608, Phoenix, AZ 85017. If you need to contact them, you can do so at Phone: 24465219. You can also visit their website at Website: mapquest.com.

One of the standout features of Santiago Express - Phoenix is that it is Wheelchair accessible. This means that individuals with mobility challenges can easily access the agency's services. Additionally, there is Wheelchair accessible parking lot available, making it even more convenient for those with special needs.

Santiago Express - Phoenix has received a total of 228 reviews on Google My Business. Based on these reviews, the agency has an average rating of 3.6/5. While this rating is not perfect, it is still respectable, and it suggests that the agency provides satisfactory services to its customers.

When it comes to specialties, Santiago Express - Phoenix focuses on selling bus tickets. This makes it an ideal agency for individuals who need to travel by bus and want to purchase their tickets in advance. Whether you're planning a trip for business or pleasure, Santiago Express - Phoenix can help you get to your destination.

If you're considering using Santiago Express - Phoenix, there are a few things you should keep in mind. First, it's a good idea to check their website for the latest information on ticket availability and pricing. Additionally, you may want to read some of the reviews on Google My Business to get a better sense of what to expect from the agency.

Overall, Santiago Express - Phoenix is a reliable and convenient bus ticket agency. With its wheelchair accessible entrance and parking lot, it is an inclusive agency that caters to the needs of all customers. While the agency's average rating is not perfect, it is still respectable, and it suggests that Santiago Express - Phoenix provides satisfactory services to its customers.

If you're planning a trip and need to purchase bus tickets, consider contacting Santiago Express - Phoenix. With its convenient location, wheelchair accessibility, and focus on bus tickets, it is an agency that is worth considering. You can visit their website at Website: mapquest.com to learn more and get started.

Reviews of Agencia Santiago Express - Phoenix

Agencia Santiago Express - Phoenix - Phoenix, Arizona
Anthony Alvarez
5/5

I've been riding with them for more than 9 years, and they are always amazing. Great buses, smooth travel, and gets you to point a to point b recommend.

Agencia Santiago Express - Phoenix - Phoenix, Arizona
ADs
1/5

El servicio pesimo de las señoras del la officina k NO tienen un toke de professionalismo. Jamas volvere a usar este transporte. Nunca dan una agenda de las horas de salida y tener k esperar 3 horas en pleno verando con este calor! No les importa las agendas de los clientes

Management needs to look into hiring professional help in order for a business to be successful. This culture of unprofessionalism will not allow them to thrive in such a demanding transportation needs for the customers. From a business owner perspective, there are many opportunities for growth. This was my first experience with this company and certainly my last.

Agencia Santiago Express - Phoenix - Phoenix, Arizona
Gigi Qtvv
4/5

I rode this on my way to Zacatecas Mexico and they had great service! Depending on where you travel to it’s a good price to. Although sometimes the buses do have a odd Oder but overall the service actually is good. They sit the people who have children along with them first so you won’t be forced or have to worry about separations.

Agencia Santiago Express - Phoenix - Phoenix, Arizona
Belle Amaya
1/5

Horrible customer service not only to my aunt, but to my mother aswell. I work in customer service and I know it’s not easy but there is no reason to be rude to people that are NOT being rude to you. We have had bad experiences multiple times. One bad experience I understand, but different front desk people being rude and disrespectful multiple times? That’s not right. You’re jobs may not be the best to you guys, but you have to atleast make the best of it.

Agencia Santiago Express - Phoenix - Phoenix, Arizona
Yusel Soto Arellano
1/5

This place is difficult to spot. Not only is it hidden behind another business. The signs are unlit and are small. The bus that was supposed to leave at 4am left closer to 5:20am because they improvised and sold an extra ticket. The seats are assigned but the people either don't understand or the driver messed up and gave two people the same seat number. Overall this 17 hour bus trip has had a rocky start, been delayed over an hour from the get go.

Apparently this bus regularly pay bribes to the Mexican customs and is accustomed to paying 20 USD as a bribe to not check the luggage.

Agencia Santiago Express - Phoenix - Phoenix, Arizona
ObnoxiousWeasel
4/5

VERY Mexican bus agency, runs late, hard to find, but hey, it gets you from point a to point in a nice bus. I am Mexican so you can't say I'm racist

Agencia Santiago Express - Phoenix - Phoenix, Arizona
Dennis Davis
5/5

Very comfortable busses and smooth ride. The receptionist at Phoenix location was very helpful and kind. There were some delays but thats to be expected when traveling by bus. I should know, because I drive a ommercial vehicle myself. But, I will travel with them again as the rate from Phoenix to Durango, MX is very reasonable.

Agencia Santiago Express - Phoenix - Phoenix, Arizona
Dulce Alanis
1/5

The drivers stop a lot of times and left all the passengers out like for one hour. Also, the trip was longer than expected thanks to all those stupid stops. The women in the front desk were really mean, my mom asked them something and one of them ignored her. I don't recommend this terrible place.

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