Springfield Travel Shoppe Ltd - Springfield, Illinois

Overview of Springfield Travel Shoppe Ltd.

Springfield Travel Shoppe Ltd., located at Address: 552 S MacArthur Blvd ste c, Springfield, IL 62704, stands as a prominent travel and cruise agency in the heart of Springfield, Illinois. With a dedicated phone line Phone: 217-753-0255 for inquiries and a user-friendly Website: www.travelshoppeil.com, this establishment ensures that customers can easily connect with their services. The agency prides itself on offering exceptional travel planning and cruise booking services, catering to a wide array of travelers.

Key Features and Accessibility

One of the standout features of Springfield Travel Shoppe Ltd. is its commitment to accessibility. They boast a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all guests, regardless of mobility, can enjoy a hassle-free experience. This thoughtful inclusion underscores the company's dedication to serving the community fully.

Customer Service and Specialties

The agency's specializations in travel agency and cruise agency services are highly appreciated by their clients. The personalized approach, exemplified by an employee like Jill, who helped plan a memorable trip to Italy and Sicily, significantly enhances the customer experience. Reviews on Google My Business highlight the exceptional customer service, with an impressive average opinion of 4.8/5. It's clear that Springfield Travel Shoppe Ltd. goes the extra mile to ensure their customers' satisfaction, from initial planning to post-trip recommendations.

What to Expect

• Expertise: The team at Springfield Travel Shoppe Ltd. is knowledgeable and enthusiastic about travel, making them reliable partners for your next adventure.
• Accessibility: With facilities designed for wheelchair users, traveling feels inclusive and enjoyable for everyone.
• Customer Focus: Positive reviews emphasize the personalized service, indicating that each customer's needs are carefully considered.
• Online Presence: Their website is a treasure trove of travel inspiration and information, making it easy to plan your next trip from the comfort of your home.

Recommendation for Potential Customers

For anyone searching for a travel or cruise agency that combines expertise with exceptional customer service, Springfield Travel Shoppe Ltd. is an excellent choice. Given their high customer satisfaction ratings and commitment to accessibility, it's recommended to explore their services further. Don't hesitate to visit their website www.travelshoppeil.com to start planning your dream trip. Whether you're dreaming of European coastlines or the thrill of a cruise at sea, Springfield Travel Shoppe Ltd. is ready to make your travel aspirations a reality. Contact them today through their website or call 217-753-0255 to begin crafting an unforgettable journey.

👍 Reviews of Springfield Travel Shoppe Ltd

Debra M.

5/5

Jill helped us plan a trip to Italy and Sicily. I cannot say enough good things about her and the excellent customer service we received. It was a phenomenal trip and we're looking forward to planning another one!

Sarah B.

5/5

Jill is very personable, knowledge, enthusiastic about her career as a travel agent.

Kevin T.

1/5

If I could leave zero stars I would. Jill Bowen of Travel Shoppe messed up our cruise booking. We were booked for the wrong cruise date. After we contacted her to fix it she booked us on the right cruise but all our rooms were all over the place and we were booked for the wrong rooms. We then tried to get the contract released to Carnival and it took almost 2 weeks just to get that figured out. We received no apology for the error and had to pay more money to get the right rooms. We will never book through a travel agent again, let alone go through Travel Shoppe or Jill Bowen.

Cheryl P.

5/5

Got tickets half of what I found on my own. Very friendly and easy to work with.

Richard C.

5/5

This is my travel agent. I use them several times a year. They are the best at trip details. Very friendly people with great resources around the world.

Sue H.

5/5

Jill made our experience perfect. She planned our perfect trip.

Mary D.

5/5

My experience with Travel Shop was very good. I was helped in every way possible and will be using them shortly again

bill H.

5/5

Always helpful! Friendly! Have used For 40 yrs! There like family