AT&T Store - Fairfield, Illinois

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AT&T Store: A Comprehensive Overview

For individuals and families seeking comprehensive telecommunications solutions and premium mobile device experiences, the AT&T Store in Fairfield, Illinois, presents a valuable resource. Situated at 912 Commerce Drive, this location offers a convenient and supportive environment for addressing a wide range of connectivity and device needs. The store’s phone number is 618-847-0701, and you can find detailed information and explore services online at att.com. It’s a vital hub for both retail shopping and personalized customer service.

Specialties and Services Offered

This AT&T Store functions as a dedicated cell phone store, providing access to the latest smartphones and tablets from leading brands. Beyond simply selling devices, they operate as a cell phone accessory store, offering a diverse selection of cases, chargers, headphones, and other essential items to enhance the mobile experience. Crucially, the store serves as a registered telecommunications service provider, enabling customers to subscribe to a variety of mobile plans, home internet services, and television packages. They are equipped to handle everything from simple upgrades to complex network migrations.

Key Features and Amenities

• In-Store Pick-Up & Shopping: Customers can conveniently schedule and arrange for the pickup of online orders.
• On-Site Services: The store provides a range of on-site services, including device setup, troubleshooting, and technical support.
• Delivery Options: For those unable to visit the store, delivery services are available.
• Fast Delivery: Same-day delivery is often offered, ensuring prompt service.
• Accessibility: The facility is designed with accessibility in mind, featuring a wheelchair-accessible car park and wheelchair-accessible entrance.
• Convenient Payment Methods: Accepts a wide array of payment methods, including credit cards, debit cards, and NFC mobile payments.

Customer Feedback and Reputation

The AT&T Store in Fairfield consistently receives positive feedback from its clientele. Analysis of online reviews reveals a strong commitment to customer satisfaction. The average opinion is 4.5/5, reflecting a consistently positive experience. Specifically, many customers highlight the exceptional service provided by staff members like Alexis, who are noted for their helpfulness, knowledge, and dedication to resolving customer issues. The store’s ability to handle challenging interactions with grace and professionalism is frequently praised.

Contact and Further Information

To explore available plans, browse device options, or schedule a visit, we strongly recommend contacting the AT&T Store directly through their website: att.com. This platform allows you to access detailed service information, explore promotional offers, and connect with a knowledgeable representative. We believe this location offers a valuable combination of convenience, expertise, and customer-focused service.

We encourage you to visit their location at 912 Commerce Drive and discover how AT&T can meet your telecommunications and mobile device needs.

👍 Reviews of AT&T Store

Marty M.

5/5

Awesome service, can't say enough good things about them. Fantastic service,wonderful people. Had chances to change. Told them No way!

Lexi A.

5/5

I’ve been with AT&T for over a year now and absolutely love it every time I go into the store Alexis is there and she is very helpful and sweet! She can answer all my questions and solve the problems I’m having! she is a great and hard worker! She is great with consumers despite if they are rude or disrespectful! Alexis always has a smile on her face and is ready to help anyone in need! She is the reason why I haven’t left AT&T!!!

Alisha B.

5/5

Very good service! Extremely nice, knowledgeable and helpful answering all questions and fixing all issues I had

Karen M.

5/5

The people here were extremely helpful. They explained new features of the phone. I appreciate their expertise. The store had good selections. Thank you for the wonderful shopping experience.

Tasha L.

5/5

I love this AT&T store! Alexis is so helpful & sweet. She got me a way better deal than the other provider I was considering & answered all my questions with a smile. 😊

Courtney C.

5/5

Great customer service! Service was fast, Workers were very kind. Clean area and easy to see signs, overall the best store around.

Richard D.

5/5

All the staff is knowledgeable and very courteous! They stand behind what they sell and if you do have a problem they make sure it's resolved. I highly recommend making this your first stop for all you cellphone and accessorie needs !

Jeff L.

5/5

I lost my email after doing an update on my phone. The guy in the store(sorry i forgot his name) got it working for me and on my way in just a few minutes. Very much appreciated. Thank you