Hospitality Inn - Buffalo Airport - Williamsville, New York

Hospitality Inn - Buffalo Airport is a well-known hotel located at Address: 6627 Transit Rd, Williamsville, NY 14221, United States. With a phone number of 7166315415, this establishment has made it convenient for potential guests to get in touch with them directly.

Specializing in providing comfortable accommodation, Hospitality Inn - Buffalo Airport focuses on delivering a high-quality stay experience for its guests. Their specialties lie in offering a hotel service, ensuring that travelers have a comfortable place to rest during their visits to the area.

When it comes to opinions and reviews, Hospitality Inn - Buffalo Airport has received a mix of feedback. With a total of 122 reviews on Google My Business, potential guests can get an idea of the overall experience offered by the hotel. The average opinion rating for the company stands at 3.3/5, which indicates that there is room for improvement in terms of customer satisfaction.

One of the key factors to consider when choosing a hotel is its location. Hospitality Inn - Buffalo Airport is situated in a convenient area, making it easy for guests to access popular attractions and transportation options. This strategic location adds to the overall value of staying at the hotel.

👍 Reviews of Hospitality Inn - Buffalo Airport

Justin W.

1/5

Decided on a small getaway with Friends, was looking for something cheap but decent, I have had reasonably good luck in the past with Red roof inn & Motel 6 with only small issues sometimes,used to travel quite a bit, ran across some iffy rooms in the past but this tops it all with the owner plane right out not caring apparently. Was booked on Expedia, my friend and me got there check-in person could not find our reservation, finally after 15 minutes they did, could have definitely looked past that if the room was decent but that was just the start. Opening the room door it reeked so strong of "air freshener" I had to step out you could literally taste it in your mouth! Seems like they released a whole bottle in there & sealed the place up had to get a air purifier. After that first thing I noticed was,Picture glass cracked and lamp shade missing,stains everywhere,phone jack hanging from wall,holes in walls all over,mirror has black marks on it,writing in drawers,things taped such as the remote battery cover I didn't get pictured. Only thing I can give this property a + for is the bed and HVAC unit we're reasonably clean in the room (I did check the filters obviously) however from what I could tell it was a near brand new HVAC unit & bed, so I am assuming those will be in disarray very soon also missing the chain lock on the door so had no secure lock. Overall a very bad experience one of the worst for rooms not worth the $. For Budget properties I'll stick to Red roof inn & Motel 6 ect. At least they got to abide by some standards. As far as the outside of the property? just gets even "better" door #s taped on cardboard,fire extinguisher housing on outside of building taped up with duct tape and much much more would take 2 days alone to find all the hidden stuff here. And for your viewing pleasure has a white Rusty tarped up "creeper van" in the parking lot in disrepair. Too bad they found the reservation would have been better somewhere else. Do yourself a favor & book at least with a cheap chain place so you can have some recourse so hopefully doesn't end up like this. Only thing positive to this place is the location.

vivek R.

1/5

I was there was 0 or - rating to write a review. Place name is hospitality inn but that was the receptionist lags. Made a booking by accident. And I reached the property where payment was to be collected. The arrogant lady says speak to the Expedia to cancel I won’t cancel. And she wanted to charge me money. Thanks to Expedia person who sorted issue in 2 mins. Spoke to her. And such a rude prick she is saying u need to have common sense to make a booking. Such a bogus person. Cheap skate. In other words the worst half witted nomadic insane person I have ever spoken at a hotel. Yukk!! Don’t have words to describe the worst experience I had in just 15mins. Never in my worst dream would recommend this place! If she is not the owner she should be fired.

Nick D. R.

1/5

When I'm working I spend most of my summer living on the road out of hotels. I've stayed at many different hotels of varying quality. It's safe to say this place absolutely blew even the grimiest most disgusting places I've stayed at out of the water making them look like luxury suites by comparison. To begin with, I only needed to book here because there was a mix up on the schedule and I needed to stay in town only one extra night. As I said, I've been to some less than ideal places that work in a pinch so I figured how bad could it be? I checked in for over $190 after tax. When I inspected my room I found bedbugs, cockroaches, stains of unidentified substances on just about everything in the room, and a significant crack in the seam of the already barely secure door. I thought to myself..ok this is pretty bad, but it's just one night I'll make it work. That was until I got back from a long day at work to rap music blasting, people hanging off the banisters screaming, and people physically fighting in the parking lot while clearly under the influence of God knows what. Nevertheless I hurried into my room and locked the door and got ready to settle down when I was startled by banging on my window. I'd had enough at that point and decided to get out of there. I went to the office and very politely explained all of this to the lady working there and simply asked for a refund so I can find another place to stay. As expected from a sleazy place like this, she refused to give me my money back. Even so, it was worth the loss to go to another hotel being the first and only time I've ever done so.

Jamie M.

Absolutly disgusting we didn't even unload the luggage. Booked through expedia for 2 nights got the $ back for 1 night but beacause we didn't notify expedia early enough we lost our $ for both nights. As per Hospitality Inn they should not even be in business.

La D.

1/5

Absolutely disgusting! We checked in during a really bad snowstorm. The room was not good. The toilet wouldn't flush. We asked the front desk about it. Their response was just to look under the top of the tank and push the black button. Seriously?! That didn't work. We figured we'd leave very early in the a.m. and deal with that issue. But the door to the room wouldn't even lock!! Two deadbolts were installed. The first deadbolt knob would only turn. Upon opening the door, I saw the knob was only a dummy. There was no bolt. The next one wouldn't even turn at all. It was badly installed. It would only turn when the door is open. Not secure at all!! Again, we called the front desk to inquire about another room. They were no help. We said we'd be back to the office, we were checking out, and we expected a refund. This place was gross and not secure at all.

Laurie O.

1/5

First, the only positive is the bed was comfortable. The mirror over the vanity was filthy, the door would not lock from the inside, free morning coffee had no cups and it was incredibly noisy. Some of the other rooms were rented by some pretty sketchy looking people. The room smelt like weed all night as it wafted in from the outside. Do not stay here!!

Kazz C.

I stayed here 3 nights and had 2 rooms. I arrived late around 11pm and prior to my arrival the motel manager called to request to know when I would arrive, which was odd. The first night I checked in I got rooms that were supposed to be non smoking. One room smelled fine and the other smelled heavily of cigarettes. I went to the front desk to let them know so I could switch the room and he offered to refund me instead of staying there. I told him I needed the rooms because it was a Friday night and there was low chances of finding another location and that's why I reserved online prior to my arrival. He really pushed me to not stay. I felt he wanted to give the rooms to someone else for a higher price. I told him I would keep the rooms and that I wanted to switch the one smoky room as soon as possible in the morning. The smoke was so bad I had to go to Wal-mart to buy spray for the room. My clothes and hair reeked of cigarettes. I asked for a discount for this situation and the clerk refused and said this was because of 3rd party booking. The motel is older and the beds were very uncomfortable. It's like springs with no padding. The bed squeaked a lot. You couldn't move around without it squeaking. The walls are thin. I did switch the one room and that room was better because of no odor. I really only stayed because I couldn't make any other arrangements. I wouldn't stay here again. The beds are probably the worse thing at this location. For the price they could afford new beds and a more comfortable stay.

Lou S.

4/5

I appreciate this place for taking us in at a reasonable price of 160 for the night when other places were asking for up to 250 for one night for us to rest our heads and continue traveling the next day. Only issue was we were price gouged. Friend told us he haggled with them and got his room for 100 and they gave us a room for 160 bc I didn't even think to look up the hotel room prices on google before we pulled in. I was desperate. Other than that the room was clean and very good for one night. Some police activity, nothing serious. I would stay again even though they never gave us 2 more fresh towels. lmao bc yeah it's a cheap motel so forget customer service.