PNC Bank - Western Springs, Illinois

Okay, here’s a comprehensive overview of PNC Bank, presented in a formal and approachable style, suitable for someone seeking information about this financial institution:

PNC Bank: A Reliable Banking Solution in Western Springs

PNC Bank is a prominent financial services corporation offering a wide range of banking products and services to individuals and businesses. For those residing in and around Western Springs, Illinois, the branch located at 40 47th St, Western Springs, IL 60558, represents a convenient and accessible location. Individuals seeking a dependable banking partner should consider PNC Bank, particularly given its commitment to customer service and accessibility.

Location and Contact Information

The Western Springs branch is strategically situated to serve the local community. You can easily reach them by phone at 082468990. For detailed information and additional branch locations, please visit their website: apps.pnc.com. This website also provides a wealth of resources, including account information and online banking options.

Specialties and Services

PNC Bank specializes in core banking services, including Bank and ATM access. They offer a suite of products designed to meet various financial needs, such as checking and savings accounts, loans, and investment services. The bank’s focus is centered around providing a stable and secure environment for clients to manage their finances.

Points of Interest & Accessibility

Beyond core banking, PNC Bank at Western Springs offers onsite services, suggesting a commitment to personalized support. The branch is also designed with inclusivity in mind, featuring a wheelchair accessible entrance and wheelchair accessible parking lot. These features demonstrate a dedication to providing equal access to all customers.

Customer Feedback & Reputation

Currently, the PNC Bank branch in Western Springs has 14 reviews on Google My Business, indicating a level of community engagement. The average opinion is 3.1/5. While the overall rating is moderate, many customer experiences suggest a strong emphasis on helpful staff and knowledgeable assistance. Anecdotal evidence from reviews highlights positive interactions with staff members like Carlos, who demonstrates exceptional interpersonal skills and a thorough understanding of the bank’s products and services. It appears the bank prioritizes building relationships with its clientele, offering a supportive and informative banking experience.

Recommended Information for Prospective Customers

Contact: 082468990
Address: 40 47th St, Western Springs, IL 60558
Website: apps.pnc.com
Services: Banking, ATMs, Onsite Services
* Accessibility: Wheelchair Accessible Entrance & Parking

Overall, PNC Bank’s Western Springs location presents itself as a reliable and approachable banking option. Its commitment to accessibility and, based on feedback, customer service, makes it a potentially valuable partner for individuals and families in the area.

👍 Reviews of PNC Bank

Richard M.

1/5

Extremely poor customer service. Rude manager. They have tellers on lunch during peak hours and there was a single teller working. Time to switch banks

Alisha T.

5/5

Great customer service. Carlos was awesome, greeting me upon coming in. He has awesome interpersonal skills. Very knowledgeable of products and services. I'm glad that I was referred to this location, and I am happy to return in the future. Thank you, Carlos!

Chris L.

5/5

I came here a couple a weeks ago and it was my very first time putting money in my bank account. The people in there were so nice and patient on teaching me what to do and how to do it! Two ladies helped me out and they were so nice. I came out out of the bank with a smile 🙂

Kathy N.

5/5

I have been a very happy & satisfied customer here for years whether it is inside, drive up or online. The staff is friendly, professional and knowledgeable. You can't go wrong banking here.

Irem S.

1/5

Worst service ever. The Banker does not know how to send wire transfer over see .. The manager either.. lost two hours and now i have to go to other location .. last time i wire money at different location it took 5min .. stay away from this location

Maria

1/5

Horrible customer service. My father tried calling for information about a loan and the ladies who would answer would whisper about him with no discretion at all and then hang up on him without helping him.

beverly F.

5/5

Amita Shroff Branch Banker is the person you want to see at this branch. Extremely helpful!

Mofcpd

2/5

Said I needed an appointment to do a wire transfer and did not offer alternatives with another branch based on needing it done today.