AAA Joliet - Joliet, Illinois

Address: 1500 Essington Rd Ste 4, Joliet, IL 60435, United States.
Phone: 8157446941.
Website: locator.acg.aaa.com
Specialties: Travel agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.
Opinions: This company has 77 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of AAA Joliet

AAA Joliet 1500 Essington Rd Ste 4, Joliet, IL 60435, United States

⏰ Open Hours of AAA Joliet

  • Monday: 8:30 am–5:30 pm
  • Tuesday: 8:30 am–5:30 pm
  • Wednesday: 8:30 am–5:30 pm
  • Thursday: 8:30 am–5:30 pm
  • Friday: 8:30 am–5:30 pm
  • Saturday: Closed
  • Sunday: Closed

AAA Joliet is a reputable travel agency located at 1500 Essington Rd Ste 4, Joliet, IL 60435, United States. They can be reached by phone at 8157446941 and on their website at locator.acg.aaa.com. The agency specializes in travel planning and has several points of interest for their customers, including a wheelchair-accessible car park and entrance.

AAA Joliet has received positive reviews from its clients, with an average rating of 4 out of 5 stars on Google My Business. Customers appreciate the knowledgeable and friendly staff, who go above and beyond to assist with various travel needs. One reviewer mentioned that Tyler R., a financial services representative, was particularly helpful in answering questions and providing guidance for investing. This dedication to customer service sets AAA Joliet apart from other travel agencies in the area.

Overall, AAA Joliet is a reliable and customer-focused travel agency that offers a range of services to meet the needs of its clients. With a convenient location, wheelchair-friendly facilities, and a strong reputation for excellence, AAA Joliet is an excellent choice for anyone seeking professional travel planning assistance.

👍 Reviews of AAA Joliet

AAA Joliet - Joliet, Illinois
Pinkwarriorjo
5/5

The employees have always been great every time we have been here. We used the financial services for assistance with investing for our future. Tyler R. was the one we dealt with. He was very personable, patient, and knowledgeable. He went out of his way to help us. Even offering to come in on his day off for us. We are older and asked a lot of questions and he was great with answering them all so we understood. We highly recommend working with him if you need financial assistance.

AAA Joliet - Joliet, Illinois
Tina M.
1/5

I’ve been with AAA for years and just wanted to add onto my policy and Tim whoever was definitely not interested in helping it was like I was an inconvenience to his afternoon and down talked me to hurry me off the phone. Apparently they don’t need anymore policies they seemed overwhelmed. Joliet is the only location that has lazy uninterested people working there.

AAA Joliet - Joliet, Illinois
diana R.
1/5

I was very happy and excited to get my insurance coverage through AAA Agent Alex Guerrero was great when getting policy together. Unfortunately after 4 months my policy changed to $50 more I called and they had no idea that my policy would change due to my previous coverage. I understand things happen, but unfortunately they had no solutions to my monthly charge change. When I got quoted the 1st time they did not make me aware that my monthly could change. I turn in all the documentation they requested so I could keep that original quote. This was not a pleasant surprise and unfortunately no options for a different solution.

AAA Joliet - Joliet, Illinois
India W.
5/5

AAA has awesome services. They came out and checked my battery and got my car to start. I was able to reluctantly drive it to Hawk Cheverlot. AAA is one of my greatest investments. Everyone should have a AAA membership.

AAA Joliet - Joliet, Illinois
Kristen J.
2/5

I used them 2 times this summer for tows and waited for 2 to 4 hours. I was told that I was going to get a call in 15 to 20 minutes... total lie. I waited an hour both times before calling AAA back. I was told that they had someone coming but then find out my request was put in limbo because they switched breaks. The other time I called at 10am and they said someone should be there in 30 minutes. The guy did not communicate or answer dispatch 6x! I requested for someone new and got the same towing person ! It took me 4 people until I got.someone to get me a new tow guy. Then he canceled because it started raining for 5 minutes... really? They said they couldn't in the rain. What It was finally 130 and a tow guy came right away! Shout out to Jose in Chicago land area

AAA Joliet - Joliet, Illinois
Donna J. O.
5/5

So helpful! We've been AAA members for years and love the benefits. Went into this office to pick up maps for a trip we are taking where cell / GPS service is spotty. Great service and helpful ideas... all delivered with a smile.

AAA Joliet - Joliet, Illinois
Emmanuel M.
1/5

I’ve been a customer for 30+ years and today I received A letter that I wouldn’t be eligible to renew. I have 6 remaining tows available on my account and couldn’t get an explanation of why my account won’t renew. I guess if you purchase the service and don’t use it , you are ideal to renew. They are looking for members but don’t won’t to provide service. You have a limit and in 30 years , I’ve had 6 road service calls. Pathetic way of doing business

AAA Joliet - Joliet, Illinois
Kjnkids
1/5

So upsetting sitting on highway ran out of gas no trouble call AAA …..was told 20 mins ok not bad….gave them my card number for gas then an hour later call the guy wondering where you are, he said I stop to help change a tire on my way WHAT not ok not waiting 20 min at least he said he was 20 mins away if there nothing else that stops him!!!

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