A1 Rockford Airport Limo - Rockford, Illinois

Bree C.

My friend recommended these guys. I really wish I checked the reviews first. My ride was supposed to be here at 3:30. It is currently 4:18 and we are still waiting at the house for anyone to pull up. I called the office and got no answer so left a voicemail. Then I sent an email and am still waiting on a response. I also texted the number provided to cancel my ride. And really hope they don’t charge me for ANYTHING since they didn’t do anything for me. Would not recommend. Will not be using again.

Christy M.

I would totally recommend this company! Our family was headed into O’Hare from Rockford and didn’t want to have to deal with parking a car so were looking for a company to take us. I was a little nervous based on some of the reviews, but the whole process was seamless. You just book on their website and then I called to ensure they got it. They answer the phone live, most of the time, so don’t be nervous if you don’t get someone on the first try. The driver, Nigel, showed up early and texted me when he arrived. He is super polite and very kind! Once we got in the limo we were pleasantly surprised to find it stocked with water, soda, beers and white claw!! Will definitely be using this company again!

Jordan B.

I had the misfortune of witnessing this company give my friend Andrew the runaround regarding an unauthorized $1100 charge on his card. Not only was this company unprofessional on the phone, but disrespectful and downright shady. My friend reserved a 14 person limo but was told it was no longer available - and that he could have a 28 person bus for $1100. My friend did not agree because the price was exorbitant. However, this company charged him $1100 anyway. When he called them to ask for a refund, they put him on hold, and had him explain the situation numerous times as if they did not understand the concept of a refund. Obviously his request for a refund fell upon deaf ears, because the individual he spoke to kept putting him on hold, and then hung up after refusing to refund the $1100. My friend is now filing a complaint with the BBB to hopefully put this company out of business. So, in summary, do not hire this company. They are scam artists and will try to steal your money.

Amy A.

My flight was canceled and rebooked, so I notified this company of my new pick up time. Not only did the driver not show up, he was very rude to me on the phone. I ended up being stranded in Belvidere at 3am with my baby. I contacted the office for a refund and they said I would get my money back. Now it's been a month and they are ignoring my calls and emails. DO NOT USE! THEY ARE RUDE AND UNPROFESSIONAL.

Rihame J.

I can't say enough great stuff about the service.I have been using them for a while now. Great job over all. Very easy to make a reservation. The car was 10 minutes early which is always a plus in my book. Car was nice and clean. Also the return trip from O'Hair was easy and the driver arrived quickly.

Kim S.

My daughter's wedding day! I reserved it months ahead, they confirmed. I emailed them to confirm, they never answered . I left a message and finally called and was able to talk to a person and confirmed it again. They canceled at the last minute, during our reception We were forced to send them off in an Uber By the way, Uber showed up on time and was delightful. A1 is a horrible company to work with. DON'T WASTE YOUR TIME OR MONEY HERE. I am so disappointed

Sensei L.

I was in search of transportation from ORD to Rockford that wouldn't break the bank, and used tripadvisor and yelp for suggestions. The shuttle services and limo services that were recommended by tripadvisor members got mixed reviews, so we were tempted to use the bus which was highly recommended even by our hotel's front desk. Not being familiar with the area and the bus system, plus the forecast of cold weather and snow (Jan. 2014), we didn't feel like dragging luggage around in that type of weather. So my search continued and I came across A1 Rockford Limo on yelp.

I had read horror stories for other Taxi and shuttle companies about how others were overcharged by the online booking agencies or drivers were not on time, so I was really hesitant to make reservations online. A1's website was straightforward on the rates, which were competitive with other limo companies I researched. But what sold me was the fact that they are a local company from Rockford.

Reservations can be made online but since we were within 2 days of our trip, I called talked to them They asked for my flight information and gave me an all-inclusive rate. He said he would give me the driver's info and phone number so I could contact them if any issues come up. I did NOT need to give my credit card info. Within minutes I received a text message summarizing my flight info and rate that he quoted.

Before our flight left, he confirmed by text that he would be our driver and wanted me to confirm whether our flight is leaving on time. (The storm earlier in the week had stranded some flights at SFO.) As soon as we landed, I turned my phone on and he had sent me a message that he was enroute. As soon as we left baggage claim, he told us exactly where to meet him and there he was in an Escalade. It was freeeeziiiiinnnggg, and he told us to leave our bags and get in the heated car.

I'm so glad I chose a1 Limo. Gary was very personable, and I liked that he kept in touch throughout the transaction. He took care of everything, and got us to our hotel safely.

Deliah E.

THIS WAS THE BEST CAR SERVICE IN Rockford I HAVE EVER USED!!!!!!

I fly in and out of Chicago on a regular basis. I have used most other services over the years and felt that I was always doomed to accept substandard service, dirty cars, and missed rides. I found A1 Rockford Limo while doing an online search and figured that I would give the new kid on the block a try.

My in laws went to Chicago for a funeral. The morning of flying into ORD their flight was changed and rather than flying into ORD they landed at Midway. Flying in for a funeral is stressful enough, and the thought of me having to depend on others to take care of my older in laws was a horrible thought.

I called A1 Rockford Limo and spoke with Norman. He was kind, courteous, and was took the time to understand what I needed. I made a reservation, got an immediate text confirmation number and got the name and cell phone number of the driver. The driver met my in laws at luggage (ON TIME), took care of their needs, drove them in a new spotless care, and helped with the luggage when they got to the hotel. When I looked at the overall cost, considering the type of car, meet and greet, and the level of service, A1 Limo was a better value than other services I have used in the past.
This is a fairly new company and they are working to make a name for themselves. I love working with young companies that really want your business.

If you need a car in the Rockford area, call Norman. He will take care of you at a great price.