Hope Haven of DeKalb County, Inc - DeKalb, Illinois

Hope Haven of DeKalb County, Inc - A Closer Look

Located at 1145 Rushmoore Dr, DeKalb, IL 60115, Hope Haven of DeKalb County, Inc is a prominent organization dedicated to providing essential services and support to the community. Their primary specialization lies in offering a shelter for the homeless, addressing a critical need in the area.

Accessibility is a key aspect of Hope Haven of DeKalb County, Inc, with provisions for wheelchair access at both the entrance and parking lot, ensuring that their services are available to all individuals in need.

To learn more about their offerings or to reach out for assistance, you can visit their website at hopehavendekalb.com, or contact them directly at 57585765.

With 66 reviews on Google My Business, Hope Haven of DeKalb County, Inc has amassed a wealth of feedback from those who have utilized their services. The average opinion rating stands at 3.9/5, indicating a generally positive reception from the community.

Characteristics and Recommendations:

• Location: Easily accessible, with amenities for individuals with disabilities.
• Services: Specializes in providing shelter for the homeless, reflecting a strong commitment to addressing homelessness in the area.
• Accessibility: Wheelchair accessible entrance and parking lot, ensuring services are inclusive.
• Contact: Website and phone number readily available for inquiries and support.
• Community Feedback: With 66 reviews and an average rating of 3.9/5, Hope Haven of DeKalb County, Inc has established a solid reputation within the community.

👍 Reviews of Hope Haven of DeKalb County, Inc

Alexandria T.

1/5

So just got off the phone with I believe her name is Jennifer. Wasn’t very pleased with the call. Explain my situation and told me to contact people that wasn’t going to help me and then said they no longer help with any kind of assistance that they advertised because I guess there website isn’t updated. & then rudely hung up. So it was a very unfortunate call reaching out to them

John D.

1/5

I wanted to do volunteer work here. They told me to just show up. The guy at the front desk (Cash or something) was no help. He had no business even talking to volunteers because he had no idea what was going on. I filled in an online survey saying what volunteer work I wanted to do, but this place is so disorganized I just left. Too bad because it looked like they needed all the help they could get.

Nicole A.

1/5

Lost Everything gained nothing, Carol even joked about my demise over the Phone!! Etc... but no one cares to hear my story. FYI jail feed you better and the staff steals food and donations.

Jen A.

1/5

My family stays at the shelter,
Victims of a violent crime where we use to reside we always paid our rent, went to bed and woke up together
now we are separated and it's impacted our lives mentally physically and financially
The shelter is very clean though, because we clean it!
The staff - the Security crew is amazing, they can empathize, take action if needed and I feel my family is safe and sound!
Staff is from my observations there are a handful of staff that seem to be in it for all the right reasons and not just a paycheck,
I get it staff is way up there I am way down here.
Its when staff executes strange tactics, like mind control, creative control, penitentiary language, like radioing the director paging her as "warden", and she's just fine with it.
I think it's very unnecessary and not appropriate in a place called hope.
As a resident I find it offensive mental anguish and could be confusing to someone who may be mentally challenged. I wish the staff would take an ethics course before heading these lead positions. Because if they did, they would know better.
Human basic needs are bare minimum
Food shelter and love
Just treat folks the way you would like to be treated and this might be a better place!
Please if you can hear me way up there we are not disposable!
We are alive we are here

Jennifer S.

1/5

I don't give them any stars cause they will not help me and my family out they told us we have to live in Illinois for at least 1 year before they help us out and we have a 10 year old son we have been sleeping in my car cause the place we were suppose to get the people lied to us and it's not liveable and we have been looking for a place now I can't get into a place cause I spent all my money on a motel we don't know what to do

Dana W.

5/5

God used this place to restore me and my family. This was a place for growth and restoration for us all. During this time I was on my way to divorce and I didn't even know this place existed. The funny thing is that as people I don't think that we realize that during some painful periods in our lives that God is using these situations to grow us, it's the stretching that hurts because we are out of our comfort zones and we as people don't generally like to be uncomfortable. Times of testing are not easy because they can be scary because we see who we are on the inside and what needs to be improved. Sometimes we end up in places and in situations that we didn't expect. I thank God for this place it was a true blessing to me. I pray that it stays around for a long time people need help and when I was in need God put Hope Haven as a part of my journey. Thank you Jesus and thank you Hope Haven. I went by my married name then Dana Moore. God bless you and all the past and present staff. Gary Chapman, Big Mike and Tate were always a great help and resource. Hey Gary

Bobby W.

4/5

Always happy to donate to the shelter. A better part of the food I grow goes there in the summer. Dropping clothes off for donation that was not needed at this time.

michael D.

1/5

IM THE ONE THAT HOLDS A SIGN ON WALMART MEDIAN N WITH BOOYAH GRASS CUTTING AND SNOW REMOVAL They say they have a 12 month residency policy that has to be on the I.D. people's I.D. dates change all the time because they expire legal residency with the government in a county is 90 days they say they won't take utility bill n they said I'd I brought a officer that can vodge n verify that I've been a resident me n the officer wouldn't be allowed here I have Been going back n forwardth from Ottawa since Friday starting at waterman's Casey's Illinois. I called cuz now I work in Dekalb county as well so I pay DeKalb Illinois county taxes which goes. To the shelter to help run it they sent me to a voicemail n now it goes to a voicemail n message machine they won't even pick of the phone