Sherwood Freightliner and Western Star, Inc. -Dunmore - Dunmore, Pennsylvania

Jose M. D. L.

Purchasing this freightliner was an absolute mistake. I have heard from other drivers to stay away from this location in regards to buying any vehicle new or used. I wish I had listened. Especially after pouring thousands of dollars into constant repairs, to only just start having the paint peel off. I take pride in all of my vehicles, but unfortunately, this one has been a major setback. Till this day, while even showing sherwoods the type of equipment that was sold to me, they refused to make it right. I have all the service records and repairs that i've made to this tractor from the day that I purchased it. Unfortunately, I have to learn that sold "AS IS" means as is. No matter how bad the consumer is screwed. The one thing that I find ironic as I drive around delivering my freight, all over northeast Pennsylvania, hoping that I don't break down, is that the sherwoods logo has not peeled off from the side of my tractor. Maybe as a moving billboard, whether on the road or mostly on the breakdown lane, will at least make it fair to others where to purchase their next tractor. But I am fair, as long as this comment remains here, then understand that I was not helped no matter the reply following this review. Good luck to all on your next purchase, especially if you buy from here.

Erick R.

If you are an owner operator who values your money, don't come here brother! I brought my truck in because of a fault in the fuel system, it discharged after 1 hour and I had to pump it every time I wanted to start it. They discovered that it was the water separator filter that had gelly fuel. They changed the filter and refused to give me a copy of the invoice because supposedly that was in the warranty and now they sent an invoice for $612 to my company for changing a filter! don't come here!

They charged 480 dollars for 3 hours of work to change a fuel filter. good job

Old S.

Awesome place. Go my truck in and out today(456)
Thank you Brandon and the rest of the Sherwood service team!!!

Michael B.

Service department did great. Mark replaced a leaking power steering hose and got me back on the road. It's nice finding good shops when a long way from home

VV M.

A major thanks to Kathy, Bob & Brian for getting our truck fixed and back on the road with a new DEF pump installed. The communication with Kathy was absolutely amazing. A++ Freightliner dealership.

Juan A.

Great service and you find all the parts you need

Terry K.

Got towed to the Sherwood Freightliner shop when my truck de-rated and shut down automatically on the Interstate while passing through hauling a load. Fault code indicated the DPF exhaust temp sensor heat was too high, but could have been due to the entire DPF system (One Box) failing.

Went into this shop expecting the worst, but after working with the polite and professional staff--salt of the earth working folks like most of us--I was back on the road in HOURS instead of DAYS as we all initially assumed it would be. Had a simple sensor problem a great mechanic got repaired and checked out in no time.

What a relief to continue finding good shops like this one.

Also, although parking space is a little limited, they were able to securely park my trailer (with a customer's freight still loaded) in a fenced and locked lot. That was a huge benefit.

Ron B.

Fast service. They take EFS checks and had my parts in stock.