Superior Cruise & Travel, a KROZ Company - Horsham, Pennsylvania

Superior Cruise & Travel: Your Premier Travel Partner

Superior Cruise & Travel, a KROZ Company, is a highly regarded travel agency and cruise agency dedicated to crafting exceptional travel experiences for its clients. Located at 420 Dresher Rd Suite 200, Horsham, PA 19044, United States, the company offers a personalized approach to travel planning, ensuring each journey is tailored to individual needs and preferences. With a dedicated team and a commitment to outstanding service, Superior Cruise & Travel has established itself as a trusted resource for travelers of all types.

About Superior Cruise & Travel

As a KROZ Company, Superior Cruise & Travel benefits from a robust network and a shared commitment to excellence. This affiliation allows them to leverage considerable resources and expertise, ultimately enhancing the services they provide. They pride themselves on their deep understanding of the travel industry, particularly in the realm of cruises, but also encompassing a wide range of destinations and travel styles. The company’s focus extends beyond simply booking trips; they strive to build lasting relationships with their clients, becoming a valued partner in their travel adventures.

Contact Information & Website

For those seeking to connect with Superior Cruise & Travel, several avenues are available. The primary phone number is 8009928064. Interested parties can also explore their offerings and schedule appointments through their website: superiorcruiseandtravel.com. The website provides detailed information about their services, featured destinations, and helpful travel tips.

Key Features & Services

• Personalized Travel Planning: Superior Cruise & Travel specializes in creating bespoke itineraries that cater to specific interests and budgets.
• Cruise Expertise: They possess extensive knowledge of cruise lines, itineraries, and onboard amenities, making them ideal for those seeking a cruise vacation.
• Wide Range of Destinations: Beyond cruises, they assist with planning trips to various destinations worldwide.
• Online Appointments: Clients can easily schedule appointments through their website, ensuring convenient access to their services.
• Accessibility: The office is wheelchair-accessible, reflecting a commitment to inclusivity and ensuring that all clients can comfortably access their services.
• LGBTQ+ Friendly: Superior Cruise & Travel fosters an inclusive environment and welcomes travelers of all orientations and identities.
• Appointment Required: To guarantee personalized attention and efficient service, appointments are generally required.

Client Feedback & Reputation

The company consistently receives positive feedback from its clients. Google My Business reviews highlight a strong reputation for knowledgeable service and attentive support. The average opinion is a commendable 4.4/5, demonstrating a high level of client satisfaction. A frequent comment echoed across the reviews emphasizes the exceptional service provided by Rosalind, a key member of the team. Many travelers appreciate her proactive approach, comprehensive knowledge, and willingness to answer any questions. It’s clear that Superior Cruise & Travel prioritizes building strong relationships with its clientele, as evidenced by the detailed and personalized assistance they provide.

Additional Points of Interest

Superior Cruise & Travel operates as a women-owned business, a testament to the dedication and passion of its leadership. This commitment to female entrepreneurship contributes to a unique perspective and a strong sense of community. Furthermore, the company is known for its responsiveness and commitment to client satisfaction, readily addressing inquiries and concerns through phone and email. They understand that traveling can be complex, and they strive to simplify the process for their clients, offering peace of mind throughout the planning and travel journey. The emphasis on building rapport and understanding individual needs distinguishes them within the competitive travel landscape.

Recommended Information for Prospective Clients

When considering Superior Cruise & Travel, it’s advisable to schedule an appointment to discuss your travel aspirations. This dedicated consultation allows for a thorough assessment of your preferences, budget, and desired travel style. Be prepared to share details about your ideal destination, travel dates, and any specific interests you may have. Their team’s in-depth knowledge of various cruise lines and destinations will be invaluable in crafting a personalized itinerary. Don’t hesitate to ask questions – they are committed to providing transparent and informative guidance. The company’s responsiveness and dedication to client satisfaction make them a reliable choice for all travel needs. They are more than just a travel agency; they are a partner in creating unforgettable memories.

👍 Reviews of Superior Cruise & Travel, a KROZ Company

Brianna C.

5/5

Are you a first time traveler like us? Rosalind is your savior! She is truly amazing at what she does! Answered all of our questions and helped us book! Everything & anything we needed she was just a call or email away! Planning another trip? She’s also the right fit for that! She is super knowledgeable and there wasn’t a question we asked that she couldn’t answer. Highly suggest to any and all travelers!

Patricia T.

2/5

I had the misfortune of having Roslyn Smith as my families travel agent. We were gravely disappointed by her service she never would return phone calls emails or even collect our payment we’re trying to pay. There was completely neglect from the beginning of our initial payment until the final balance was paid. See you made numerous mistakes and collecting payment including payments to the accounts. We booked a tour for San Francisco for a private driver she gave us a totally wrong address where to meet the driver. Our family has used his travel agency in the past when we received excellent service and very professional service. This time our total booking and trying to have our payments credited to us was totally unprofessional see persistently did not return your emails in a timely matter nor your phone calls. There were numerous hotels switching and they were problems getting our final information regarding the itinerary that we had for San Francisco and Hawaii. If your assigned travel agent is agency is Roslyn Smith I hope you think again having her to handle your travel arrangements.

Stephanie O.

5/5

From helping us plan this dream trip to offering advice, to easing our nerves and then helping with last minute flight changes after cancellations the day before our trip - everything was top notch service! We can’t wait to book our next trip with Rosalind!! She was amazing and always went above and beyond!

Thomas L.

5/5

Karl is fantastic. This was my first time using a travel agent and I am very pleased. We threw a couple curveballs like changing cruise after being booked then booking a 2nd cruise at the same time. So we had to deal with cruise credits and swapping information and it was seem less. Karl made the process easy. Definitely recommend.

Joy R.

5/5

Karl did an amazing job setting up our trip to Kauai. Everything went smoothly from the flights, rental vehicle and room rental. We were walking distance to Poipu Beach ⛱️
Beautiful destination!
We will definitely book our next trip with Karl..

Mike P.

1/5

This is a crooked outfit the new owner Rosalind Smith is horrible she stole our money and blamed it on the prior ownership who were amazing. I dealt with this company for years and always was treated great this crook is a joke and she wont even return a call

zdenek Z.

5/5

We travel a bunch and this agency makes it super easy, always finds us much cheaper deals then anybody else, great customer service

T. J. H.

5/5

Wonderful customer service, they found us the best deal for our $, by far and with no work for us, super easy, one phone call and we were all set!