Trailways - Williamsport, Pennsylvania

Address: 11 W Church St, Williamsport, PA 17701, United States.
Phone: 8008588555.
Website: trailways.com
Specialties: Bus company, Bus ticket agency.
Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Toilet, Paid multi-storey car park, Paid street parking.
Opinions: This company has 34 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Trailways

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Trailways is a well-established bus company and bus ticket agency operating throughout the Northeastern United States. Located at 11 W Church St, Williamsport, PA 17701, United States, Trailways Williamsport serves as a crucial hub for travelers seeking convenient and affordable intercity transportation. The company’s phone number is 8008588555, and their comprehensive website, accessible at trailways.com, provides detailed schedules, booking information, and general travel guidance.

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About Trailways Williamsport

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Trailways, as a whole, boasts a significant history of connecting communities across the region. The Williamsport station, in particular, plays a key role in facilitating travel to and from major cities like New York City, Philadelphia, and Pittsburgh. The station's strategic location within Williamsport allows for efficient connections and caters to a diverse range of travelers – from business professionals to leisure tourists. The Wheelchair-accessible car park and Wheelchair-accessible entrance demonstrate a commitment to inclusivity and ensuring ease of access for all passengers. Furthermore, the presence of a Wheelchair-accessible toilet and readily available Toilet facilities contribute to a comfortable and convenient travel experience. The station also offers Paid multi-storey car park and Paid street parking options to accommodate visitors’ needs.

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Key Features and Amenities

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  • Extensive Route Network: Trailways operates a vast network of bus routes connecting numerous cities and towns throughout the Northeast.
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  • Comfortable Buses: The company utilizes modern, well-maintained buses equipped with amenities such as reclining seats, air conditioning, and Wi-Fi (availability may vary).
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  • Ticket Booking: Passengers can easily book tickets online through the Trailways website or by phone.
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  • Luggage Allowance: Specific luggage allowance policies apply, and it’s recommended to review the details on the Trailways website prior to travel.
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  • Customer Service: Trailways prioritizes customer service and strives to provide a positive travel experience.
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Points of Interest Near the Station

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The Williamsport Trailways station is conveniently situated near several points of interest, including local restaurants, shops, and attractions. Visitors can easily explore the historic downtown area or enjoy the natural beauty of the surrounding region. The station’s proximity to these amenities enhances the overall travel experience, offering opportunities for exploration and discovery.

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User Feedback and Reputation

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Based on online reviews, Trailways generally receives positive feedback, though some travelers have noted occasional delays. The Average opinion: 3.6/5 reflects a mixed experience, with many passengers appreciating the affordability and convenience of the service. While occasional instances of driver conversation on cell phones have been reported, the vast majority of riders describe their journeys as satisfactory. The length of the rides, as highlighted in some reviews (such as the 7-hour journey), is a common observation, emphasizing the significant distances covered by Trailways buses. The emphasis on accessibility – with features like wheelchair access – is consistently praised, indicating a commitment to inclusivity. It’s worth noting that the 34 reviews on Google My Business provide a valuable snapshot of passenger experiences, offering insights into both the strengths and areas for potential improvement. The consistency of ‘mostly great’ comments suggests a positive overall sentiment, despite the occasional hiccup.

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Key considerations for travelers include planning sufficient time for connections, packing essentials, and staying informed about potential schedule changes. Trailways strives to maintain a reliable service, but unforeseen circumstances can sometimes impact travel plans. The company’s website and customer service representatives are available to assist with any inquiries or concerns. Ultimately, Trailways provides a valuable transportation option for those seeking affordable and accessible travel throughout the Northeast. The station's commitment to accessibility, combined with its convenient location and extensive route network, makes it a popular choice for travelers of all kinds. The relatively high average rating suggests that, on balance, Trailways delivers a positive and dependable travel experience. Passengers often comment on the value offered by the service, particularly considering the cost compared to other modes of transportation.

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"summary": "Trailways Williamsport is a bus company and agency offering affordable intercity bus travel throughout the Northeast, prioritizing accessibility and customer service.",
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👍 Reviews of Trailways

Trailways - Williamsport, Pennsylvania
Andrea B.
4/5

Mostly great, sometimes late.

Once in a while, we get a driver who can't stop talking on his cell phone, but other than that, it's been fine. What can you say about a 7-hour bus ride, except it's a long ride?

Trailways - Williamsport, Pennsylvania
Mister B.
1/5

Stops had little human essentials. I had no food or water for 30 hrs. Atlanta was an utter disgrace. Broken sinks no toilet paper and poorly trained staff. I'll never ride their bus line again.cattle are treated better

Trailways - Williamsport, Pennsylvania
Mark K.
1/5

Took the 7:15 am bus from NYC to Williamsport on 11/23/22. A young woman spent on solid hour speaking very loudly on her phone, much of that time on my speakerphone. When she finally got off the phone, she began playing music. The driver said absolute nothing. It was a miserable ride!

Trailways - Williamsport, Pennsylvania
Shivendra S.
3/5

Bus from Newark to Williamsport delayed more than 2 hours. No update from traolways... their customer care is nonexistent. Missed my connection. Greyhound is bit messy but better.

Trailways - Williamsport, Pennsylvania
John C.
1/5

I recently had a terrible experience with Fullerton.
The bus never came after waiting 40 minutes in freezing cold weather. Fortunately I called shortly after the pickup time and they picked up the phone. Lied to me and said the bus was almost there. At least there was a record. After an another hour no one came, a bus stopped (another route)and called his contact. He was nice to me and said his general manager would work things out. Didn’t happen. When an arrogant ticket agent called (the same one who lied earlier and said the bus would be there shortly) she (the ticket agent) accused me of lying and refused to make things right. No buses that would facilitate my getting to the event ontime. I was also told I could apply for a refund on the coming Monday. She wouldn’t even tell me when I would get my money back. The state college manager was even more nasty. Vinny, the office manager who was on a vacation spoke to everyone but me.Lost out on a specially planned family get together. These people and this business is horrible. I recommend staying far away. Particularly the nasty ticket agent in Williamsport and the arrogant and rude manager in State College. Bad people and a bad company in my opinion. I wish I didn’t have to give theme one point. These really terrible people don’t deserve even that. Again stay away!!!!!!!!

Trailways - Williamsport, Pennsylvania
James D.
1/5

Horrible!! My mom who's in her 70's, was going to go home for thanksgiving. Waited for an hour in the cold only to find out the bus was full and she would have to stand. Worst service ever!

Trailways - Williamsport, Pennsylvania
Jason M.
1/5

I take a route often that includes both greyhound service and fullington. As well as another route that is all fullington. The greyhounds are consistently comfortable and on time. As soon as you transfer to fullington, service and comfort take a nosedive. Fullington is also NEVER on time.

Trailways - Williamsport, Pennsylvania
Dawn C.
2/5

This bus is late. We were supposed to pull out at 640am from williamsport and it's not even here yet. It's 653am I'm told another 15 mins

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