RedBook Events - Austin, Texas

Han H.

I got married back in November 2022 and hesitated writing this review, but wanted to provide a realistic review of my experience with Redbook. As a bride the two most important things I wanted for my wedding and where most of wedding budget was going to was one food and second photography/videography. I chose Redbook based on the reviews and variety of food they provided. I am Vietnamese and my husband is American and we wanted to have food that reflected both of our upbringings. I appreciated that they had option to customize dishes.

From the very beginning, I made it extremely clear I was a vegetarian. I made it clear through the booking, the wedding food tasting we paid extra for at $150, and multiple emails and calls. We made sure on our wedding day we had scheduled 30 minutes to eat before doing all wedding stuff (pictures, greeting tables, dances etc). Imagine my absolute HORROR when on my wedding day as the bride the plate was brought to me had meat on it. Ok mistakes happen - I told the server I am a vegetarian. She then proceeded to tell me she was not informed of this and there was NOT a plate for me and it would take 20 minutes to prepare my plate for me. It’s one thing if you’re the guest - it’s another when you’re the bride. My wedding planner could see the absolute devastation on my face and proceeded to try to correct this. I ended up having to wait almost full 20 minutes my food and my poor husband tried to give me some carrots off his plate. I ended up rushing to eat my meal and didn’t even get to enjoy food we had paid for.

Another was that some of the tables did not receive the food that was set on our menu, including some of the wedding party. We had paid more for table service and guests were disappointed they did not receive the food that was on the menu.

The other issue was as well in the beginning, both me and my wedding planner had difficulty getting in contact with Adrianna. I completely understand missing an email here and there, but we often would have to send 3 emails spaced multiple days apart before we heard in a response. We also would try phone call/texting and it would take some time before we heard a response. She did however improve once we had a conversation about it, which I appreciate.

For full transparency we paid $30,964 for catering for 240 person wedding. This included family style service, charcuterie board for grazing for our cocktail hour, Vietnamese tostada for passing around, custom Vietnamese salad and soup for the table, shrimp dish, mushroom fried rice, ribeye, roasted chicken, mushroom “short ribs”, roasted baby carrots, and celery root puree. It also included 5 vendor meals, gratuities, and serving platters. So you can imagine why my expectations were higher than received.

Overall, I hope that Redbook improved since my wedding. I think overall I was disappointed - I believe I received better service and food at the wedding food tasting rather than my actual wedding. I didn’t spare any expense when it came to food (in fact my husband and I had Salt and Straw our favorite ice cream company based in Portland ship their ice cream to us for our wedding) and it was sad that our guests remembered the ice cream more than the actual food.

I acknowledge that Red Book was working at a new venue they had never worked at before, but still I would have expected better communication and overall better logistical planning for the price I paid.

ibi A.

If I could give 10 stars to the RedBook team I would. We booked with Redbook for our 50 person rehearsal dinner that we hosted at our home, and it was the best decision we made! Leading up to the event Adriana's communication was flawless. She was really clear on the plan, and also was helpful in offering additional services I had not thought of. The team that came was amazing. They took care of everything so that my wife and I could enjoy the night with our friends and family. It was a truly special night, that we will treasure forever, and it went on without a hitch! Thank you so much!!

Molly W.

Let me start by saying that overall, we loved working with RBC for our wedding and the food/drink quality is amazing! We would book them again and highly recommend them to anyone and everyone in need of event catering and planning. Adriana & Joe were so great to work with and because food/drink was a huge part of our wedding day, and I'm hyper-organized and a major perfectionist, their patience with us while we planned was exceptional. We went with the family style dining for about 125-150 guests and it was such a unique dining experience. Our guests had SO many good things to say about the drinks, service, and food!

That being said, there were a couple things that happened on our wedding day that were a bit disappointing. We'd specifically asked for NO disposables at all, yet they brought cheap little plastic cups anyway - I wish they would have informed us to up our rentals count if they thought we'd need more.
They also brought canned sodas without asking or telling us, which showed up in some of our wedding photos which was not appreciated. I wish they would have asked or mentioned it, since apparently they "always do that" for every wedding. We had water and tea, and frankly kids/anybody can go one evening without a soda.
The coffee cups we'd requested from Premiere (which RBC was coordinating for us) were not the ones that we got day-of so I'm not sure what happened there.
The biggest snags we experienced were an unauthorized change to one of our signature cocktails (we were designing a take on an Old Fashioned, and the syrup-coated fresh cranberry was substituted for a cheap dried Craisin straight out of the bag...), and we later found out that the lead banquet manager who was directing plates to tables was rude to our Best Man at the head table (they asked for more salmon and she told them "we allotted the proper portions, you'll have to wait to see if we have any left over").

Like I said, we WOULD book RedBook again in a heartbeat. Adriana was our literal angel and saved the day (and calmed my nerves) again and again. She is absolutely phenomenal and Joe is a bar master. Both of them really understood what we were going for! The snags overall just came down to a couple communication failures, and one rude staff member. At the end of the day, our guests didn't know the difference and nobody noticed anything amiss besides us.

Thank you RedBook, Adriana, and Joe for making our wedding experience so memorable & joyful!

Alejandra E.

I highly recommend Redbook Events for your wedding coordination. We love the word “kindness” and Justin and Adriana truly embody that. They were so sweet, organized, patient and very diligent with everything, always paying attention to every single detail! They also understood our needs and materialized them. God bless you two and the beautiful work you do! Much love from us.

James S.

Wow! Adriana, you and your team knocked it out the park!! Thank you for such a smooth wedding day. Having worked with 100s of wedding planners/coordinators I was blown away with your attention detail, your calm demeanor, professionalism, and kind disposition! 100% recommended!!!

Jenny T.

Adriana and the entire redbook team are amazing to work with! I have nothing by raving words to say about them. They are a huge reason why my wedding ran so smooth and they were really accommodating and helpful in making our wedding dreams come true. Great service! Good food and drinks!

Julia

Adriana, Justin and the Redbook Events catering team were an absolute blast to work with for our wedding. We knew from our amazing food and bar tasting, that they were the team we would go with. Not only was everything delicious, but they really cared about our opinions and were open to any and all changes/ suggestions we made. Our guests are still talking about the dinner we served and the drinks that made them stay on the dance floor all night long. Thank you so much for making our night so memorable.

- Courtney and Julia Williams 7.20.24

Katelyn W.

We hired Redbook as our decorator and coordinator for our wedding. Adriana was phenomenal and executed everything perfectly. There was heavy rain and crazy traffic, and Adriana made everything a breeze, we didn’t even notice a thing. When my reception dress straps broke from dancing so much, she was prepared with safety pins to fix it. Our guests loved her almost as much as my husband and I did! Their decorators were on point as well, everything was set up perfectly!! We would love to use Redbook for our next event, and maybe try out their catering next time as well!