Sundance Vacations - Wilkes-Barre Township, Pennsylvania

Sundance Vacations: An Overview

Sundance Vacations stands as a prominent entity in the region, recognized primarily as a comprehensive travel agency operating from its headquarters located at 264 Highland Park Blvd in Wilkes-Barre Township, Pennsylvania. This strategic location places the company within a key area, potentially offering convenient access not only for local clientele but also for tourists exploring the surrounding regions of Northeastern Pennsylvania. The agency provides its contact details prominently, including a direct phone line at 570-820-0900 for immediate customer service inquiries and access to its official website, www.sundancevacations.com, where further information and booking options are presumably available.

Core Services and Expertise

At the heart of Sundance Vacations' operations lies its expertise as a dedicated travel agency. This designation implies a broad scope of services extending beyond mere ticket sales or brochure provision. The agency likely specializes in crafting bespoke travel itineraries tailored to individual client preferences, whether these involve domestic getaways, international expeditions, family vacations, honeymoons, or specialized journeys such as adventure travel, luxury retreats, or cultural experiences. Staff members are typically trained travel consultants or advisors equipped with extensive knowledge of destinations worldwide, airlines, accommodations, and logistical arrangements, ensuring clients receive well-structured and worry-free travel plans. The agency focuses on simplifying the complexities of planning trips, handling everything from visa assistance and flight bookings to hotel reservations, rental car arrangements, and ground transportation, providing a seamless travel experience from start to finish.

Moreover, Sundance Vacations likely leverages its status as a travel agency to offer a wider array of travel-related products and services. This could encompass guided tours, package holidays combining multiple travel elements at competitive rates, exclusive deals with partners, cruises, vacation rentals (like VRBO or Airbnb properties), and specialized travel insurance options. Their services cater to diverse budgets and travel styles, aiming to fulfill a client's specific dream vacation requirements. The emphasis is on personalized service, where the needs and desires of each individual or group are thoroughly understood and addressed to create memorable travel experiences. This personalized approach is a cornerstone of their business model as a dedicated travel advisory firm.

Location and Accessibility

Sundance Vacations maintains its physical presence at 264 Highland Park Blvd, situated within the bustling Wilkes-Barre Township. This address places the agency within a developed area of Pennsylvania, likely offering good accessibility via local transportation networks. The mention of onsite services further suggests that clients are welcome to physically visit the location for consultations, package deals, or immediate assistance, providing a tangible point of contact for those preferring in-person interactions or requiring urgent support.

A significant point of interest highlighted is the agency's commitment to accessibility. Sundance Vacations explicitly states that it features a Wheelchair accessible entrance, ensuring that individuals with mobility challenges can navigate the front areas without difficulty. Furthermore, the establishment boasts a Wheelchair accessible parking lot, providing designated and convenient parking spaces for visitors arriving by wheelchair or accompanying mobility devices. These features demonstrate a proactive approach to inclusivity, ensuring that travel planning services are accessible to everyone, regardless of physical abilities, aligning with modern business standards and ethical considerations.

Digital Presence and Client Feedback

In the contemporary digital landscape, maintaining a robust online footprint is crucial for businesses, and Sundance Vacations is no exception. Their official website, accessible at www.sundancevacations.com, serves as the central hub for information dissemination and service provision. Visitors to the website can expect to find comprehensive details about the services offered, destination guides, current travel deals, the agency's history or team members, and likely online booking capabilities or contact information. This digital platform acts as a vital tool for reaching a broader audience beyond the immediate Wilkes-Barre area and facilitates easy access to travel planning resources.

The agency's performance in the market is also reflected in numerous client testimonials. Sundance Vacations maintains a considerable presence on Google My Business, evidenced by over 1,927 reviews collected from the community. This high volume of feedback underscores the agency's active engagement with its customer base and the significance of online reputation in the service industry. The aggregated rating stands impressively high at an average of 4.6 out of 5 stars. This strong customer satisfaction indicator serves as powerful social proof of the agency's effectiveness, reliability, and the quality of service consistently delivered to its clientele. Potential customers seeking a travel partner can benefit immensely from examining these reviews to gauge the experiences of others, looking for recurring themes of professionalism, destination knowledge, successful trip coordination, and responsive customer support.

👍 Reviews of Sundance Vacations

Mark

5/5

We sat through the presentations and said no all the way even with management, we were provided a 7 day vacation, I google searched with the certificate we were handed and got ahold of ADENZA travel, the representative was absolutely fantastic, gave us his personal email, and phone number. We paid our very reasonable taxes and we are on the way to Myrtle Beach this Summer, beachside. Was I skeptical, of course we all are; However we received all the paperwork via email and it was a smooth process. We still keep in contact with the representative at Condenza and have begun finding things to do while we are on our first just family vacation in years.

People need to listen to the details of the presenters, nothing in this world was or will be free.

Manny D.

3/5

I am very disappointed with my recent reservations. I have been a customer for years now and never encountered this problem.

I made reservations to a resort that we have visited for three years now, in Virginia Beach. My reservations had to be changed due to renovations at the resort we wanted, very understandable.

I requested the resort directly across the street as that resort is familiar to us , that resort is accessible to those who stay at Turtle Cay, and I was told that would be doable.

Upon receiving my new confirmation, I/we have been placed about thirty blocks from our original request, further, parking at Turtle Cay and Beach Quarters is free, while this resort we have been forced migrated to, charges almost $20.00 a day. I contacted Sundance and I was constantly told how sorry they were, with no resolve.

I was told , I had two options, take what was given or get a refund.

I am VERY DISAPPOINTED that my request was ignored, this after i made these reservations in 2024.

Michael P.

1/5

I advise to stay away from Sundance. The cost effectiveness is NOT there. Customer service is sorely lacking. If you don't have questions or concerns prior to booking a vacation go for it. Good luck getting answers prior to booking.

Amanda B.

1/5

Won a free vacation, so we sit through the seminar excited that my husband and I might actually get a chance to have a honeymoon. BUT who you have to book it with you have to have a credit card not a debit card and you have to pay the $100 fee before you can book anything. We were advised about the fee but now we can't book it because we don't own a credit card and it'll take 3-4 weeks to do a money order. Better off not even trusting it at all but I still feel cheated and disappointed.

Joshua

5/5

Have 2 great vacations so far. Just figured this was a timeshare scam, but turned out way better than expected. Numerous locations to choose from, only catch is to book early. We did Naples, Florida in 2014 and Myrtle Beach in 2016. The $$$ you save compared to paying for a resort full price is crazy. Figured we saved $1,600 just for the Myrtle Beach vacation alone by booking thru Sundance.

Mark M.

1/5

I dont want no trans action on anything i dont wven have the card on file because it was lost so please remove the information ypu have on file i appreciate that did anyone remove me from the list see shows what a scam these people are n that they try to take ya money. They cant even acknowledge me that they will remove my name from any services

Wendy R.

5/5

I have been a member of the Travel Advantage Network/TAN for 13 years and taken some wonderful vacations! We so enjoy tennis lessons and the beaches at Hilton Head, but our all-time favorite destination thus far has been Maui, Hawaii!!

Perry M.

5/5

The Palms at Destin was great ! The condo was better than expected plenty of room. The staff was great and the 5 pools were beautiful !!! But best of all were the beaches which you could walk to. There's plenty to do in Destin with everything near by. I've been to Destin a few times but this trip in March topped the rest.