The Canyon Suites at The Phoenician, a Luxury Collection Resort, Scottsdale - Scottsdale, Arizona

Melinda J.

My girlfriends and I had an unforgettable weekend at The Canyon Suites at The Phoenician. From start to finish, the service was truly exceptional—thanks to Max, a concierge manager. Max went above and beyond to make sure every detail of our stay was perfect. He helped us seamlessly switch one of our rooms, organized s’mores by the fire pit, and even arranged transportation for one of our dinners. His warmth, professionalism, and genuine passion for guest experience made a lasting impression—you can tell he truly loves what he does.

Beyond the incredible service, the property was beautiful. We started each morning with a delicious breakfast buffet, spent our afternoons relaxing by the peaceful private pool (with a refreshingly healthy menu), and treated ourselves to outstanding spa services.

We left feeling completely recharged and already talking about our next visit. Highly recommend for a luxurious, relaxing escape - as long as you ask for Max to help make sure your stay is amazing!

LAW64

This is obviously an expensive place to stay but it is very high quality. There is a separate entrance area to the Canyon suites and a beautiful lobby area. The suites have their own pool but there were a lot of children staying when we visited before the Easter holidays and the pool is not adults only. Quite expensive pool side food. There are cabanas at the pool but these are very, very expensive to hire. Our room wasn't ready although we had called ahead but the hotel was very apologetic and compensated us for the delay which was a nice surprise when we checked out. Check in is quite late at 4pm but you can use the facilities before then. See the small card for things included in the resort fee - we used the car to take us to the Scottsdale fashion shops. We were able to use Marriott points for one of our nights which was helpful to reduce the cost. Staff were very nice and helpful - particularly the valet team. There is a good breakfast served in the lobby area (included) and this can be eaten outside which was lovely. The room was light and airy with a good shower although we would have appreciated a nightlight to the bathroom and a welcome card explaining the amenities including details of breakfast and the fact that the lounge serves evening food. The main hotel has several restaurants and we tried a few of them - there is a nice cactus walk to the main hotel. We had a lovely short stay.

Syan P.

A True 5-Star Retreat – Canyon Suites Elevates the Phoenician Experience

As a luxury hotel reviewer with extensive experience across premier properties, I can confidently say that The Canyon Suites at The Phoenician stands in a league of its own. While the main resort may not live up to its 5-star billing in its current state, the Canyon Suites deliver the exclusivity, refinement, and attention to detail that discerning travelers expect.

From the moment of arrival, the experience is seamless. The personalized check-in process, attentive but unobtrusive service, and genuine hospitality set the tone. Every team member—from concierge to housekeeping—demonstrates a level of professionalism and warmth that reflects true luxury.

The rooms and suites are spacious, modern, and immaculately maintained. The design balances Southwestern charm with sophisticated elegance. Unlike the main resort rooms, the accommodations here feel fresh, upscale, and well cared for. Premium amenities, comfortable bedding, and thoughtful touches throughout the space made it feel both indulgent and comfortable.

The private infinity pool reserved for Canyon Suites guests is a highlight—tranquil, scenic, and never crowded. The elevated lounge experience, enhanced by complimentary refreshments and curated service, provides a perfect place to unwind. Add to this the sweeping views of Camelback Mountain and the lush desert landscape, and you have a serene oasis that truly feels like a retreat.

In summary, The Canyon Suites deliver the luxury and exclusivity that the Phoenician name promises. This is where the true 5-star experience exists within the resort. For travelers who value high standards, tranquility, and premium service, Canyon Suites is unquestionably worth the splurge.

WalnutBaron

What a wonderful experience we had during our four day visit at The Canyon Suites. Of course the rooms and surroundings are beautiful and first class. But what sets this resort apart is the spectacular hospitality. Many thanks to Buzz who greeted us each morning for breakfast, always with a smile and a cheerful word; to the wonderful concierge staff who were uniformly helpful and professional; and to the valet staff, always eager to help, including the free rides on the golf carts to get to some of the more remote areas of the resort.||All in all, it they made our vacation memorable and enjoyable. We'll treasure our time there for years to come.

burgerkingnyc

The place is nice and clean. Rooms are nicely furnished and very comfortable. ||Wife and I were disappointed in the pool areas given the cost of the rooms ($1k+). At the Canyon side (where we stayed) it was run amok with kids (which generally fine, but very loud) and there were no other pool options on this side. ||At the Phoenician side, the pools were rowdy as well, music a bit too loud for my taste and just lacking in general luxe quality. We went down to the adult only pool and there were rows and rows of seating, no views of the pool if you got in late - just the backside of those in front of you. Felt like we were at some Margaritaville resort in Houston more than anything - pool wise. Wished Canyon-side pool was a bit more upscale. ||Service was very good and friendly. Breakfast excellent.

jmartin11

Beautiful canyon suite - 1 full bath with shower & tub and a half bath. Lovely family room with a television and a small dining room table. The patio overlooked a beautiful garden. The breakfast was delicious. Buzz was fantastic- so personable and helpful. The grounds were impeccable. Rooms were clean and spacious. Staff were eager to help and were very professional. Can’t wait to return.

Julia U.

The most immaculate hotel I’ve ever stayed at! Our room was a massive 1,200 sq ft. King bed, 1.5 bath, giant living/dining area, and a beautiful private balcony. There was sooo many amenities and literally everything you could ever need was provided! The lobby and dining areas were beautiful and clean. There is a gorgeous heated pool, and a secluded hot-tub a distance from the hotel (definitely took advantage of both of those!). The entire grounds were extremely well-maintained and beautiful, including a cactus walk decorated with lights for the holidays. With the resort being over 100 acres, it is a lot to see. Luckily there were a lot of nice guys who’d drive us around in golf carts. All the front desk employees are awesome as well. A special thank you to the nice man working with the breakfast! He gave us pastries out in the parking lot as we were leaving, then made sure we could come back on time later for more food. Thoroughly enjoyed my stay here. This hotel will be hard to beat.

Sam S.

Excellent in every way.

The attentive staff make this property even more special... Sydney at thr front desk, Buzz at breakfast (gave me some inside tips on Sedona), Joy and Max were also wonderful and very welcoming