Concierge | North Block - San Mateo, California

Concierge | North Block: Your Ultimate Guide to Visitor Services in San Mateo

In today's fast-paced world, finding convenient services that cater to diverse needs is essential for a seamless experience. Concierge | North Block, located at 60 E 31st Ave in San Mateo, California, has emerged as a valuable resource for visitors seeking assistance during their time in the area. This comprehensive visitor center provides a range of services designed to enhance comfort and convenience for those exploring the region.

Location and Accessibility

Concierge | North Block is strategically positioned within the bustling Hillsdale Shopping Center. Its address, 60 E 31st Ave, San Mateo, CA 94403, places it near several notable attractions, including the popular Shake Shack. The location is easily accessible from various parts of town, making it an ideal starting point for visitors navigating the San Mateo area.

Accessibility is a key consideration for Concierge | North Block. The facility features a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring that visitors with mobility challenges can navigate the premises with ease. Additionally, the center is noted for being good for kids, providing a welcoming environment for families with children in tow.

Services Offered

The primary function of Concierge | North Block is to serve as a visitor center, providing a multitude of services to enhance the visitor experience:

1. Complimentary Wheelchair and Stroller Rental

   For visitors arriving by various modes of transportation, the center offers free wheelchair and stroller rentals, ensuring everyone can move comfortably throughout the area.

2. Lost and Found

   Travel mishaps can happen, and the center provides a lost and found service to assist visitors who misplace belongings during their visit.

3. Hillsdale Shopping Center Gift Cards

   To make shopping at the nearby Hillsdale Center more convenient, the concierge offers Hillsdale shopping center gift cards, perfect for those looking to purchase items or experiences.

4. Free Bag Storage

   For those visiting the area briefly or needing to free up space in their vehicle, free bag storage is available, providing practical assistance for short-term stays.

5. Kids Club Program

   Recognizing the needs of families, the center offers a kids club program designed to keep children entertained while parents attend to their business or enjoy the surrounding attractions.

Customer Experience

The customer service at Concierge | North Block is widely regarded as excellent, with an average rating of 5/5 from Google My Business reviews. Although the center has received only one review to date, the overwhelmingly positive feedback suggests a consistently high level of service quality. Visitors appreciate the convenience and efficiency with which the staff addresses various needs, making their visit to San Mateo more pleasant and less stressful.

Practical Information for Visitors

Planning a visit to Concierge | North Block is straightforward. The center can be contacted via phone at 650-532-1022, or visited in person at the provided address. For more detailed information about their services or to make reservations for certain amenities, visitors can also explore their website at hillsdale.com.

When visiting, it's advisable to arrive with at least 15-20 minutes of free time to utilize services like bag storage or rental facilities. The center is particularly useful for tourists, business travelers, and families looking for a one-stop solution for various needs during their stay in the San Mateo area.

👍 Reviews of Concierge | North Block

Coy T.

5/5

Conveniently located at the North Block in the breezeway near Shake Shack. They have a multitude of services to make your visit more comfortable:
• Complimentary wheelchair and strollers rental
• Lost and found
• Hillsdale shopping center gift cards
• Free bag storage
• Kids club program