Viva Travel & Tours - Westminster, California

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Introduction to Viva Travel & Tours

Within the vibrant travel industry, Viva Travel & Tours stands as a notable entity, specializing in the comprehensive planning and execution of travel experiences. Operating from Westminster, California, this tour agency and travel agency focuses on providing tailored solutions for individuals and groups seeking memorable journeys. With a commitment to excellence and customer satisfaction, Viva Travel & Tours aims to simplify the complexities of travel planning, ensuring clients receive exceptional service and unforgettable adventures.

Core Specialties and Services

Viva Travel & Tours distinguishes itself through its expertise in several key areas. As a premier tour agency, it offers a wide array of guided tours catering to diverse interests, ranging from cultural explorations and historical site visits to adventure activities and relaxation packages. Their travel agency services extend beyond tours, encompassing comprehensive travel planning, visa assistance, flight bookings, accommodation arrangements, and custom itineraries designed to meet specific client preferences and needs. The agency prides itself on its ability to create personalized travel experiences, whether for domestic or international destinations.

Tour Agency Focus

As a specialized tour agency, Viva Travel & Tours excels in organizing structured group activities or exclusive tours. This includes, but is not limited to, day trips, multi-day excursions, themed tours (such as food, wine, or nature-focused experiences), and specialized adventure tours (like hiking, snorkeling, or zip-lining). Clients can expect well-coordinated logistics, knowledgeable guides, and seamless transitions between activities, ensuring a smooth and enriching experience for participants.

Travel Agency Services

Beyond its tour offerings, Viva Travel & Tours functions as a full-service travel agency. This includes crafting bespoke travel itineraries based on individual client preferences, budgets, and travel dates. The agency facilitates bookings for flights, trains, buses, and rental cars, comparing options to secure the best value. Additionally, they assist with accommodation bookings, ranging from hotels and resorts to apartments and vacation rentals. Essential services like travel insurance, currency exchange information, and assistance with visa applications are also part of their comprehensive support.

Location and Accessibility

For clients seeking Viva Travel & Tours, understanding its physical location and accessibility is crucial. The agency is situated at Address: 9039 Bolsa Ave #217, Westminster, CA 92683, United States. This strategic location in Westminster, a city within the Orange County area, provides convenient access for local residents and visitors alike. For those who prefer direct contact or wish to discuss travel plans in person, the Phone: 714-898-3999 is readily available for inquiries and bookings.

Accessibility Considerations

Demonstrating a commitment to inclusivity, Viva Travel & Tours ensures that its premises are accessible to all potential clients. The establishment features a wheelchair-accessible car park, making it easier for clients with mobility challenges to reach the building. Furthermore, the location benefits from a wheelchair-accessible entrance, ensuring a seamless and barrier-free experience upon arrival. This focus on accessibility reflects the agency's dedication to serving a diverse clientele and ensuring that travel planning is accessible to everyone.

Online Presence and Digital Engagement

In the contemporary digital landscape, Viva Travel & Tours leverages online platforms to enhance its reach and customer engagement. While the specific homepage URL is not provided in the initial details, the agency can likely be found through general search engines or local business directories. The digital footprint of the agency serves as a valuable resource for potential clients, providing access to service information, current promotions, testimonials, and contact details. Online booking options may also be available through their website or affiliated booking platforms.

Customer Feedback and Reputation

The reputation of any service-based business is significantly shaped by client feedback. Viva Travel & Tours actively engages with its customer base through platforms like Google My Business. According to available data, the agency has accumulated 26 reviews on Google My Business, indicating a steady stream of customer interactions and feedback collection. Notably, these reviews reflect a high level of customer satisfaction, evidenced by an impressive average opinion score of 4.8 out of 5. This high rating suggests that clients consistently value the professionalism, expertise, reliability, and quality of service provided by Viva Travel & Tours, making it a trusted name in travel and tour planning within the local community and potentially beyond.

Information Recommended for Potential Clients

For individuals seeking comprehensive travel and tour services, Viva Travel & Tours presents a viable option. Prospective clients are encouraged to explore the agency's specific offerings, which can typically be found on their official website or through direct inquiries. Understanding the range of tours and travel packages available is essential for aligning services with personal interests and needs. Booking in advance is often recommended, particularly during peak travel seasons or for popular tours, to secure preferred dates and availability. Clear communication regarding special requirements, preferences, and accessibility needs during the initial inquiry stages ensures that the planning process is tailored effectively. Furthermore, perusing the reviews and testimonials available online can provide valuable insights into the experiences of previous clients, aiding in the decision-making process.

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👍 Reviews of Viva Travel & Tours

Elaine L.

1/5

We booked a holiday with viva travel London, it went from bad to really bad 👎, we booked a cruise with memphis and new Orleans, included, a trip to graceland.
We got to graceland with our voucher and it was closed, so the voucher was void, then we got a knock on our hotel room, only to be told that it's not been paid for, so we had to pay for the hotel, we paid £8.000.00 for the holiday, and we are only on our third day, God knows what is going to happen next

Luis C.

4/5

I actually wasn’t calling to book a vacation but I just needed some information about traveling with an emotional companion dog I talked to a very nice lady wish I forget her name at the moment who said she’s been in the traveling busyness for I think she said 25 or 30 years which I think is remarkable very knowledgeable , she gave me a lot of information which I appreciate and I’m very happy I called this place cause I might needed pretty soon so I know who to call

TD H.

5/5

I don't know her name but she's always at the front. She's very kind and helpful. I renewed my Vietnamese passport very quick, fee is $200 which is cheaper than other places I researched. I got my new pp in a week. Then I called back to buy a flight ticket since the website declined my card. She reserved a spot and waited for me to come pay. However the website took my card after and I let her know, she was still friendly & kind.

Jessie M.

5/5

This is my go-to place for any travel services. I went to buy tickets here for my mom for the past year. the staff and i think the other lady is a owner, they are both very nice and honest. They help me step by step to plan out the trip for my mom. They even called my mom a day to remind about her flight and wish her a great trip. i was impressed with the service because it is hard to find it especially in Asia culture.
Recently, I found out that they have tour in Dubai and Europe so i booked and went on a trip to with my friend to Europe. OMG. I was very happy with the tour. We had a private bus to take us around, and most of the restaurant that we went to were very high-end compared to other tours that I went before. Will definitely recommend without hesitation.

kenneth T.

5/5

VIVA TRAVEL & Tours, with Josephine An Nguyen, Outstanding Customer Service, We we’re treated with a lot of Respect, My Experience with Josephine, I felt very Important, with the Respect I Received, The Time was Amazing, Josephine, Explained Everything I Needed to Know, I even had Wheelchair Service, on EVA AIR FOR MY WIFE & MY SELF, and was Confirmed, we both are Seniors Citizen 76 Years old over Seventy years old Difficult walking long walk, without additional charge, and with A fair Price for Seniors, my wife Lai & myself Ken Tasaka, Highly Recommend VIVA TRAVEL & Tours to Everyone, Seniors are Treated with a lot of Respect, I will alway Remember Viva Travel & Tours and Most of all Josephine, I Rate the Customer Service, 6 Stars with A+ for the Price of 2-Eva Air Tickets Oct.1 Thank you.
From both of Us, Ken Tasaka & Lai Nguyen

Mai N.

5/5

Fast, reliable and excellent service. We live in Colorado and have a need to apply for Viet Nam visa. As mentioned we live in Colorado so I don't know Viva Travel & Tours, I googled travel agency in Westminster California and found Viva. I called and chatted with Chi, she was clear and straight forward. Got the visa within one week. That's is fast service! I will refer all of the people I know to Viva Travel & Tours if there is a need for travel services. Thank you Chi, appreciate your excellent service!

Lieu P.

5/5

After reading the reviews I gave it a try and was not disappointed. An spent time and was patient with me. She found me a very good deal. I’m satisfied with their service.

Sushi L.

5/5

I’d highly recommend this place to who is looking for great services with an affordable price. The staffs are very friendly and patience to show you all of the options that fit your need. I definitely will reuse the service here.