Hotel Saddleback - Norwalk, California

Introduction to Hotel Saddleback

For travelers seeking an affordable and accessible option in Southern California, Hotel Saddleback presents itself as a viable choice. Located at 12500 Firestone Blvd, Norwalk, CA 90650, this hotel offers a range of services including accommodation, a banquet hall, and a dedicated wedding venue. The hotel’s phone number is 562-868-0991, and visitors can find more detailed information on the website: hotelsaddleback.com. With a substantial number of reviews – currently totaling 1428 on Google My Business – Hotel Saddleback provides a broad base of feedback regarding its operations and offerings. The average opinion currently stands at 3.5/5, suggesting a mixed experience for guests.

Location and Accessibility

Hotel Saddleback’s location in Norwalk, California, is a key factor for many travelers. Situated along Firestone Boulevard, it benefits from relatively easy access to major roadways, including the I-110 freeway. This strategic position makes it convenient for visitors traveling from Los Angeles and surrounding areas. The proximity to various businesses and commercial zones in Norwalk also adds to its accessibility. The hotel's location is primarily geared towards travelers seeking a budget-friendly stay near the Los Angeles metropolitan area, offering a practical base for exploring the region.

Hotel Facilities and Services

The hotel primarily focuses on providing standard hotel amenities. Guests can expect to find comfortable rooms designed with practicality in mind, reflecting the hotel’s commitment to value. While rooms may not boast luxurious features, they generally offer the essentials for a restful stay. The hotel’s facilities include a hotel itself, a versatile banquet hall suitable for events and gatherings, and a dedicated wedding venue catering to couples planning their special day. Further details regarding specific room sizes, available amenities (such as Wi-Fi and television), and on-site services can be obtained directly from the hotel’s website or by contacting them.

Guest Feedback and Considerations

Analyzing the extensive guest reviews on Google My Business reveals certain recurring themes. Many guests appreciate the value for money offered by Hotel Saddleback, acknowledging that the price point aligns with the basic amenities provided. However, feedback also highlights areas where improvements could be made. Specifically, some reviewers note that the carpet in certain rooms could benefit from more thorough cleaning, and the overall exterior appearance requires attention. There have also been comments regarding the upkeep of common areas, with reports of accumulated garbage in the spaces between buildings 5 and 6.

Room Quality and Maintenance

A significant portion of the feedback centers around the condition of the rooms. While guests generally acknowledge that the rooms are ‘basic’ and that this reflects the price, concerns have been raised about the cleanliness of the carpets. Furthermore, the exterior of the property, particularly areas outside the rooms, appears to require ongoing maintenance. It is advisable for prospective guests to request a room in buildings 1, 2, or 3, as these are frequently cited as having better maintained conditions compared to other sections of the hotel.

Banquet and Wedding Services

For those seeking event spaces, Hotel Saddleback’s banquet hall and wedding venue offer a functional, though perhaps not exceptionally ornate, setting. The hall is capable of accommodating a range of events, from corporate meetings to social gatherings. The wedding venue provides a space for couples to host their ceremony and reception, although, as with the hotel rooms, potential clients should inquire about specific details and arrangements before making a booking.

Contact Information and Booking

To confirm availability, make reservations, or inquire about specific services, guests are encouraged to contact Hotel Saddleback directly. The phone number is 562-868-0991. Detailed information regarding room rates, event packages, and hotel policies can be found on the hotel’s official website: hotelsaddleback.com. The website also features an online booking system for added convenience.

Overall Recommendation

Hotel Saddleback represents a pragmatic choice for travelers prioritizing affordability and convenience within the Los Angeles area. While it may not offer luxurious amenities or impeccable upkeep, it provides a clean and functional base for exploring the region. Potential guests should be aware of the feedback regarding room cleanliness and exterior maintenance and consider requesting a room in buildings 1, 2, or 3 to enhance their experience. For those seeking a budget-friendly option with basic amenities and event space, Hotel Saddleback warrants consideration.

👍 Reviews of Hotel Saddleback

Niraj B.

4/5

Room was mostly clean. The carpet needs more cleaning. Everything else was basic, but that is fine and reflects in the price. Outside the room definitely requires attention. Lot of garbage in common area between buildings 5 and 6. Ask for room in bldg 1, 2 or 3

imelda M.

1/5

This hotel has declined dramatically since my family and I used to visit regularly. My son, who has autism, enjoys the pool, which initially prompted us to return. Previously, it was a Quality Inn and was clean; however, now it has become infested with roaches and bedbugs and has a strong mildew smell—it's absolutely unacceptable. Furthermore, there are addicts smoking weed in the parking lot, creating an unsafe and dirty environment. I cannot comprehend how the city has not taken action to shut this place down.

During our last stay, my daughter woke up with bedbug bites. When I reported this to the staff, they refused to issue a refund and showed no remorse after seeing her arms and back covered in bites. This lack of accountability is completely intolerable. As a result of this terrible experience, they have lost my family's business for good.

brittany K.

1/5

Got into town a bit late, but reserved and paid for my room in advance online. Showed up at the hotel only to find a few signs saying "lobby closed, use window" . I walk up to the window and there's no one around, just another sign saying "back in 10 minutes, restroom". I've been standing at the window for a few hours and still no sign of anyone on staff. A couple other guests showed up, asked if anyone was there yet, and shook their head in disappointment and left. This is unacceptable especially for a 3 star hotel. I was unable to check in for 1 of 2 nights that I had paid for because there wasn't anyone on staff at the front desk. Plus, there's a $100 deposit that is expected when checking in that wasn't mentioned when I paid for my room. Unbelievable!

Jessica

Positive: The staff were very friendly and helpful. Negative: The rooms were very outdated. The beds were very uncomfortable. The carpet was extremely dirty and we couldn?t walk on it barefoot. Both the hot in and laundry were out of order despite being told they were up and running.

Souren S.

2/5

This place advertised for having refrigerators, "FALSE ADVERTISMENTS" i had to change 4 rooms in 1 hr because either t.v. didn't work, or smelled like mildew/cigarettes, or was missing fire alarm, holes in the bathtub, and roaches and spiders I. The room exposed wires for the elevator. I had booked it for 5 nights, and I booked out of there in a few hours later. But 1 thing I can say is the front staff was excellent and patient. If it wasn't for them, I would have made negative stars. The owner needs to have the room modernized and not the goodwill free furniture. And housekeeping needs to do a better job.

melokc11

We booked a room and expected at 3 star hotel but it was definitely a 1 star motel. First walkthrough we found roaches in bathroom, dirty walls, stains on bedspread, smelled musty. We got switched to another room and found another roach, but at least this room didn’t smell as bad. We left for several hours one day and came back to our door open. It wasn’t wide open but I was able to just push the door open. All of our belongings were luckily still there. The hotel’s excuse was that it was probably cleaning staff even though we had the privacy sign up for no service. Would never book again.

""

Positive: "" Negative: The room smelled like rodents. Visible layered dirt on walls, doors .floors were sticky. Only 2 small paper thin towels

Trip.com M.

The experience was not too bad, but I'm still waiting for my $100 refund from my card because at the time when I checked out there wasn't anybody available to check the room until 8:30 am. I took pictures from the room in case I do not get my refund on time to use for any legal case.