Montgomery Air Freight Expedited - Birmingham, Alabama

Overview of Montgomery Air Freight Expedited

Montgomery Air Freight Expedited stands as a notable entity within the logistics and transportation sector, specifically catering to the demands of air freight forwarding. Operating from its Birmingham base, the company positions itself as a specialized service provider focused on the efficient movement of goods via air transportation. While the provided details paint a picture of a standard freight forwarder, its presence in Alabama's industrial heartland suggests a strategic focus serving regional and potentially national markets.

Core Business and Specialties

The primary specialty highlighted for Montgomery Air Freight Expedited is freight forwarding service. This involves the consolidation, documentation, and transportation of goods on behalf of clients, typically leveraging air cargo networks. Freight forwarding is a complex field requiring expertise in documentation, international regulations, cargo handling, and timely delivery. As such, Montgomery Air Freight Expedited likely assists businesses by managing these complexities, offering services that range from single shipments to ongoing logistics solutions. The emphasis on 'Expedited' in its name might indicate a particular strength or focus on time-sensitive deliveries, ensuring goods reach their destination quickly and reliably. Efficient air freight forwarding requires a robust network of carriers and a deep understanding of the air cargo market to secure competitive rates and maintain service quality.

Location and Facilities

Located at 1531 Red Hollow Rd, Birmingham, AL 35215, Montgomery Air Freight Expedited benefits from its position in Alabama's largest city. Birmingham serves as a significant industrial and transportation hub, providing access to various infrastructure and a pool of potential clients within the state and surrounding regions. The company's physical address suggests a tangible presence, likely featuring administrative offices and potentially cargo handling facilities or partnerships that allow it to manage shipments effectively. The specific location details are crucial for customers seeking to visit the premises, drop off goods, or for the company to serve clients in the Birmingham metropolitan area.

Furthermore, the company demonstrates a commitment to accessibility with its physical location. Key features include a Wheelchair-accessible car park, ensuring easy ground-level access for visitors with mobility challenges. The establishment also boasts a Wheelchair-accessible entrance, guaranteeing barrier-free entry for all individuals. Inside, facilities like a Toilet that is presumably wheelchair accessible further underscore its dedication to accommodating diverse needs, fostering an inclusive environment for customers, clients, and visitors. These considerations are not merely amenities but reflect a modern business approach that values accessibility for all stakeholders.

Contact Information and Online Presence

For direct communication and inquiries, Montgomery Air Freight Expedited provides a dedicated phone line: 205-591-9400. This direct number allows for immediate clarification of service details, shipping inquiries, or general business discussions. The inclusion of a telephone number indicates a preference for or need for direct human interaction in the customer service process, which can be advantageous for complex or urgent matters.

Alternatively, or complementarily, the company maintains an online presence through its website: www.mgmair.com. This digital platform serves as a central hub for potential clients and existing customers, likely offering information about services, company background, contact details, and possibly online quote requests or shipment tracking. A well-maintained website is a vital component of contemporary business operations, enhancing visibility and providing convenient access to information. The domain suggests a focus on air freight solutions, aligning with the company's core business.

Customer Feedback and Reputation

The reputation of any service provider, including Montgomery Air Freight Expedited, is significantly shaped by customer experiences. The company has garnered attention through its listings on platforms like Google My Business, where it currently holds 23 reviews. This volume of feedback offers potential clients valuable insights into the quality of service, reliability, and customer support provided by the company. The average rating of 3.3 out of 5 stars provides a concise measure of overall customer satisfaction. While this score indicates room for improvement, it also suggests a consistent customer base with formed opinions. Analyzing these reviews would reveal specific strengths and areas where the company might focus its efforts to enhance service quality and customer experience for better freight forwarding service.

For individuals seeking to utilize the services of Montgomery Air Freight Expedited, the information provided—its Birmingham location, contact methods (phone and website), its focus on air freight forwarding, and its accessible facilities—forms the foundation of their decision-making process. Potential shippers should consider the company's capacity, service range, pricing structure (which would be clarified via the phone or website), and reliability, especially given the critical nature of logistics in global trade. The company presents itself as a local option within the air cargo landscape, potentially offering advantages related to regional expertise and quicker response times for shipments originating or terminating in Alabama.

In summary, Montgomery Air Freight Expedited operates as a freight forwarder specializing in air cargo logistics from its Birmingham, Alabama base. Equipped with modern accessibility features and reachable via direct phone and a dedicated website, the company serves the logistics needs of its clients. Its reputation, indicated by 23 Google reviews averaging 3.3 stars, provides a snapshot of customer satisfaction, guiding potential users in their selection of logistics partners.

👍 Reviews of Montgomery Air Freight Expedited

Claud R.

1/5

Absolutely terrible experience with this company. They delivered my warranty item and waited until the last day of the window they had to deliver it. It sat on their dock for 7 days. It finally arrived, broken and damaged well beyond repair. Now they are contracted to pick it back up and return it, so that the original shipping company can send out a replacement, and they are once again waiting until the last day they have within the 72 hr window, to come by and pick it up. Find another company for your shipping needs. You will be sorely disappointed with MAF.

Virgilus L. L. 0.

1/5

This company must be a sham. Low level employees and even lower level management.
If u ever get hit by one of their trucks, be sure to establish an attorney first. Because this companies insurance will give ur claim to a 3ard party company to take care of ur claim. And then a 4th......I've already lost my job because my car was parked in a restaurant and the driver dragged my car 2 spaces....don't use this company for anything..

Raquelle S.

1/5

If you can avoid having anything delivered by this company then avoid them like the plague. Instead of backing in or even pulling in my actual driveway they pulled along my main road, got my delivery out, and then told me they couldn’t pull it across my driveway because their pallet jack wouldn’t move. Completely incompetent. If I could leave a review with zero stars I would

Cecil D.

2/5

Overall, I will have to say my experience working with this company recently was very lackluster. I ordered a TV through amazon and it was shipped through this company. The drop of was a bit annoying as I had yo wait a week to have it delivered, although thats not out of the ordinary for such a large item. My problems started when I had tto have the item shipped back do to some quality issues. For a pickup, they do not have scheduled times only days. In be other words you are required to be available from 9-5 throughout the entire day for the driver to pickup your item. Secondly when I set up the appointment I was tood I would recieve a call 30 mins before the driver gets there. I scheduled it on Wednesday the first week and never heard from them. I had to wait until Thursday to set it up again cause i worked the rest of the week and they're closed on weekends. I called them minday and set up a pick-up for Wednesday or Thursday and still never heard from them. Again I waited until that next Monday to set up a pick-up for the 3rd week in a row and simply asked if there was anyway I could ensure I was going torece recieve a call, that is when the receptionist preceeded to tell me they had personally called and left voicemails for me. But I told them I didn't receive any. They just said welo we'll have a driver contacet you when they are 30 minutes out and hung up on me. Luckily later that day I did receive a call from the driver who was already in my apartment, not 30 minutes out. But the driver was very nice and professional and the only reason Im rating this two star instead of 1. He was very polite and got my item loaded and headed out no issues.

Charles G.

1/5

Working with MAF has been one of the worst experiences. They were supposed to pickup a return order. They picked up a portion of it and then while I'm holding my 1 week old child, they ran to the truck and drove away. I repeat, They ran away while I was holding my 7 day old child! Absolutely horrible. One member of their team did not look fit drive.

TruthSeeker7

1/5

This company is a HORRIBLE!!! Unprofessional and late with deliveries. They deliver your items whenever they feel like. This company needs to go out of business!!! Do not have anything delivered from this company!!!

Jon W.

5/5

Everyone is very helpful and very professional with handling any type of freight.

Randi L.

1/5

Honestly if you see these trucks in public steer clear because they have no idea how to drive.