KTB Global, LLC - Birmingham, Alabama

KTB Global, LLC: A Comprehensive Overview

For businesses seeking reliable and efficient logistics and freight forwarding solutions, KTB Global, LLC, stands as a dependable partner. Located at 651 Beacon Pkwy W Suite 115, Birmingham, AL 35209, United States, KTB Global offers a comprehensive suite of services designed to streamline supply chains and facilitate international trade. With a dedicated team and a commitment to customer satisfaction, they have established a strong reputation within the industry.

Company Overview and Specialties

KTB Global, LLC specializes in providing tailored logistics and freight forwarding services. They cater to a diverse range of industries, including but not limited to automotive, manufacturing, and retail. Their core competencies encompass import and export operations, customs brokerage, warehousing, distribution, and specialized transportation. The company’s focus is on delivering seamless and cost-effective solutions, ensuring goods reach their destination safely and on schedule. They pride themselves on their ability to adapt to the unique needs of each client, offering a flexible and responsive approach.

Location and Accessibility

The company’s headquarters are strategically situated in Birmingham, Alabama, providing excellent access to major transportation routes, including highways and airports. This location facilitates efficient distribution throughout the Southeast and beyond. Furthermore, KTB Global demonstrates a commitment to accessibility by offering an wheelchair-accessible entrance and an on-site services area. This ensures that individuals with mobility limitations can comfortably access and utilize their services. The address is: 651 Beacon Pkwy W Suite 115, Birmingham, AL 35209, United States. You can contact them directly at 2058321200 or visit their website at shipktb.com.

Customer Reviews and Reputation

KTB Global has garnered a positive reputation within the industry, as evidenced by its 51 reviews on Google My Business. The average opinion is 4.1 out of 5 stars, reflecting the high level of satisfaction experienced by their clients. These reviews consistently highlight the company's professionalism, reliability, and dedication to customer service. Here’s a summary of recurring themes from the reviews:

• Excellent Communication: Clients frequently praise the team’s clear and prompt communication throughout the shipping process.
• Efficient Service: Many reviewers commend KTB Global’s ability to handle shipments quickly and efficiently.
• Competitive Rates: Several customers appreciate the company’s competitive pricing structure.
• Problem-Solving Skills: Positive feedback is often given regarding the team's ability to resolve any issues that may arise during shipping.

Key Features and Services

KTB Global distinguishes itself through several key features:

• Customs Brokerage: Expertise in navigating complex customs regulations and procedures.
• Warehousing Solutions: Secure and efficient warehousing options to store and manage inventory.
• Transportation Management: A network of trusted carriers to ensure timely and secure delivery.
• Supply Chain Consulting: Strategic advice to optimize logistics operations and reduce costs.
• Freight Forwarding: Comprehensive support for both domestic and international shipments.

The company’s commitment to logistics extends beyond mere transportation; they focus on building long-term partnerships with their clients, understanding their specific needs, and providing tailored solutions. Their freight forwarding services are designed to minimize disruptions and maximize efficiency, ultimately contributing to the success of their clients’ businesses.

Additional Information: KTB Global recognizes the importance of accessibility and has implemented measures to ensure inclusivity. The wheelchair-accessible car park further demonstrates their commitment to providing a welcoming environment for all. For more detailed information and to discuss your specific requirements, please visit their website at shipktb.com or contact them directly at 2058321200.

👍 Reviews of KTB Global, LLC

Dispatch G.

1/5

Booked a load 1 hour ago with Chris, from Elwood IN - Statesville NC, agreed with the broker on the rate and provided the drivers info, almost 40 min i dont get any rc and call or whatever update on the load we agreed on, moreover i called the number i booked the load and nobody picks up the phone, i emailed few people asking about this load and we got a reply as this load is not available,

I had an awful, unprofessional experience with Broker Chris, please take note of this bad business behavior.

N. M. J.

5/5

Yoo! Patrick is the man, he trusted us so much, helped us out even when we got delayed, he never got angry at us (understood that this is trucking and anything can go wrong, even a darn fuel card), even though we got delayed by an hour, asked the shipper to wait, we tried our best and managed to successfully deliver their emergency load on time. Love their communication, love their drive, love the way they do business. Thank you for the opportunity, PATRICKS THE MAN YOU NEED IN LOGISTICS, CLEAR, STRAIGHT FORWARD, FLEXIBLE, everything you need. Wish there were more people like him and like this company in logistics, nothing but love from us. Wish you a great 2025 and much growth you deserve the best guys!
- Ned

Robin T.

5/5

I started working with Virginia Snow at KTB back in March of 2023 and i can honestly say the communication is 2nd to none.

Virginia has been excellent at keeping me informed throughout the steps of bookings and also working to learn our product and provide better service. The Dispatch team have been beyond great, constant information i can trust which is paramount in knowing when units have been loaded and throughout their journey to delivery.

I would highly recommend KTB to anyone based on my experiences and am very glad i took this call from the many i get everyday from companies.

Taylor B.

5/5

Our company has been working with Hunter Vaughn and KTB since early 2022, and they've quickly become one of our top freight brokers. We move multiple full truckloads a week and Hunter is always prompt, professional and a pleasure to work with it. When you talk to someone several times a week, it makes a difference when they are nice and friendly! I send a quick email and trust completely that he will handle it. Moving as much as we do, an occasional issue is bound to arise, truck breaks down, flat tire, slow loader, etc. If anything ever comes up, Hunter goes above and beyond to make it right, and keep us updated. If I have a critical or hot load, no question, it’s going to KTB.

hadi M.

5/5

I am working with Rob Cox from KTB Global LLC. It was a satisfying experience. He made the process easy and was straight to the point. I find that to be a great way to do business. Thank you for your time. I highly recommend their services if you are looking for someone to get the job done and not waste your time.

Dispatch E.

1/5

Tried to book a load today with KTB, answered Bria Moody, and guess what, bad moody . In the first conversation gave her my mc, she didnt hear it well , said "cant use u " and hanged up on me.
Called her back to give the right MC again, started arguing like I did something wrong. Just rude attitude, will never haul for this broker.

joe P.

5/5

Morgan Hodges customer service skills set her apart from the other brokers. Truly, a professional. I wish I could give her more loads but unfortunately we have a lot of customer routing.

Natalie D.

5/5

Hunter Vaughn our representative at KTB Global is an absolute pleasure to work with. He understands the urgency of our deliveries and is always reliable, has great customer service and KTB's prices are more than fair and reasonable for the outstanding service we receive. Highly recommend.