West Marine - Baltimore, Maryland

West Marine: Your Comprehensive Guide to Baltimore's Premier Marine Supply & Outdoor Store

Nestled at the heart of Baltimore, Maryland, West Marine, located at 2700 Lighthouse Point E, has been serving the local community and beyond with exceptional marine and outdoor supplies for years. This comprehensive guide will delve into the main services, location, featured characteristics, practical information, and customer reviews of this renowned store.

Main Services

• Marine & Outdoor Supplies: West Marine offers an extensive range of products catering to various marine activities and outdoor adventures. Their inventory includes boating essentials, fishing gear, watersports equipment, and outdoor clothing and accessories.
• Boat Accessories & Maintenance: From boat covers and cleats to pumps and filters, West Marine provides everything needed to maintain and upgrade your vessel.
• Fishing Equipment: Whether you're a seasoned angler or a beginner, West Marine stocks an impressive selection of fishing rods, reels, tackle, and live bait to ensure successful fishing trips.
• Canoeing & Kayaking: Explore the waterways with West Marine's range of canoes, kayaks, paddles, and related accessories designed for both recreational and serious paddlers.
• Water Sports: Dive into watersports with West Marine's selection of equipment for activities like wakeboarding, waterskiing, and tubing.
• In-Store Services: West Marine offers on-site services such as rigging, boat maintenance, and repairs to keep your vessel in top shape.

Location and Access

West Marine is situated at 2700 Lighthouse Point E, Baltimore, MD 21224, United States, in the Lighthouse Point neighborhood. This strategic location provides easy access to numerous waterfront attractions and makes it a popular destination for both locals and tourists.

Transportation: Reach West Marine via various modes of transportation:

• Car: The store offers ample parking space, including a wheelchair-accessible parking area. It is easily accessible via major roads like I-95 and MD-295.
• Public Transportation: Take the BaltimoreLink Bus 46 or 48 and get off at the Lighthouse Point stop. The store is a short walk from the stop.

Featured Characteristics

West Marine boasts several unique characteristics that set it apart:

• In-Store Shopping & Pickup: Browse through an extensive selection of products in-store or opt for convenient in-store pickup for online orders.
• Wheelchair Accessibility: West Marine is wheelchair-accessible, with a dedicated entrance and parking space to accommodate all customers.
• Payment Methods: Accepted payment methods include checks, debit cards, NFC mobile payments, and credit cards for hassle-free transactions.

Practical Information

• Business Hours: Monday - Saturday: 10:00 AM - 7:00 PM, Sunday: 11:00 AM - 6:00 PM
• Phone: 410-563-8905
• Website: West Marine Website

Customer Reviews: Highlighting Positive Aspects

With an average rating of 4.6/5 from 102 reviews on Google My Business, West Marine has consistently impressed its customers with excellent service and product offerings. Here are some positive aspects mentioned in the reviews:

• Excellent Customer Service: Customers praise the knowledgeable and friendly staff, with many mentioning Larry and Sarah by name for their exceptional service.
• Wide Product Selection: The extensive range of products caters to various marine and outdoor needs, earning praise from customers who appreciate the convenience of finding all their essentials under one roof.
• Competitive Prices: Many customers commend West Marine for offering competitive prices and regular sales, making it an affordable option for marine and outdoor supplies.
• Convenient Location: The store's strategic location near waterfront attractions and easy access via major roads and public transportation make it a popular choice for both locals and tourists.

West Marine has truly established itself as a go-to destination for marine and outdoor enthusiasts in Baltimore. With its comprehensive product range, exceptional customer service, and convenient location, this store is a must-visit for anyone looking to explore the waterways and embrace the great outdoors.

👍 Reviews of West Marine

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Sam G.

5/5

Larry and Sarah provide EXCELLENT customer service

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.

Steve C.

5/5

Joe and his staff provide top notch service. They know you by name. This store is small and sometimes you have to go to a larger store to get what you need. This does not detract from my five star rating as they will order the item ASAP or reserve it at a nearby larger store.

Erikka H.

5/5

It's a one-woman show currently at this location, but that hasn't affected customer service in the least. Still as friendly, dependable, and helpful as always, which is a hallmark of the West Marine brand, as I've found as a longtime patron, both online and in-store.

Paul M.

5/5

This is by far the best west marine store I've ever been to. Joe learned my first name the second time I came in the store. They bend over backwards to help you. The service can't be beat. I'd give them 10 stars if possible.

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Brett C.

5/5

Great store for boat stuff.

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.