AAA Butler Insurance and Member Services - Butler, Pennsylvania

AAA Butler Insurance and Member Services: A Comprehensive Overview

AAA Butler Insurance and Member Services stands as a multifaceted service provider located in Butler, Pennsylvania. Situated at 138 Clearview Cir, Butler, PA 16001, this establishment offers a comprehensive suite of services catering to a diverse range of needs, from automotive insurance to travel planning. The phone number for direct contact is 7242872713, and visitors can access detailed information and resources via their website: ace.aaa.com. This agency is part of the AAA network, signifying a commitment to member benefits and service excellence.

Specialties and Services Offered

AAA Butler Insurance and Member Services has cultivated a reputation for versatility, offering a broad spectrum of specialized services. Their core competency lies in insurance agency services, including auto insurance agency, home insurance agency, and life insurance agency. Furthermore, they extend their expertise to cover more niche areas such as motorcycle insurance agency, recognizing the specific requirements of this segment. Beyond insurance, the agency functions as a valuable resource for travelers, providing a dedicated travel agency with support for cruises and planning unique travel experiences. Recognizing the importance of official documentation, they also operate as a notary public and a passport photo processor, streamlining these essential processes for their clients.

Location and Accessibility

The physical location at 138 Clearview Cir, Butler, PA 16001 is strategically situated to serve the local community. The facility is designed with accessibility in mind, featuring a wheelchair-accessible car park and a wheelchair-accessible entrance, demonstrating a dedication to inclusivity and ensuring equal access for all patrons. This commitment to convenience and accessibility contributes significantly to the positive experience for clients.

Customer Feedback and Reputation

Based on publicly available reviews, AAA Butler Insurance and Member Services consistently receives positive feedback. The company boasts 65 reviews on Google My Business, with an average rating of 4.4/5. These reviews consistently highlight the helpfulness and accommodating nature of the staff. Specifically, clients frequently commend the team’s responsiveness and willingness to assist with various needs, including classic plates and vehicle towing. Many customers appreciate the convenience of accessing travel planning services alongside their insurance requirements, finding it beneficial to have a single point of contact for multiple needs. The agency’s ability to provide both traditional and unique travel resources, alongside maps and vehicle services, appears to be a significant draw for customers. The experience, as described by multiple reviewers, suggests a collaborative and supportive environment focused on client satisfaction – a clear indication of a well-regarded service provider.

Key Features and Benefits

• Comprehensive Insurance Coverage: Offering a range of insurance options to suit diverse needs and budgets.
• Convenient Services: Providing notary services, passport photo processing, and travel planning in a single location.
• Dedicated Support: Staff known for their helpfulness and accommodating approach.
• Accessibility: Ensuring equal access for all clients through wheelchair-accessible facilities.
• AAA Membership Benefits: Leveraging the resources and benefits of the AAA network.

The agency's operational model appears to prioritize building strong client relationships, evidenced by the consistently positive feedback regarding staff interactions. The integrated services – from vehicle maintenance to travel arrangements – further enhance the value proposition for customers seeking a one-stop solution for their diverse needs. The agency’s commitment to accessibility underscores a core value of inclusivity and customer-centric service. The combination of professional expertise, convenient location, and a focus on member benefits positions AAA Butler Insurance and Member Services as a valuable resource within the Butler, Pennsylvania community and beyond.

👍 Reviews of AAA Butler Insurance and Member Services

J G.

5/5

Have always helpful when getting classic plates or renew regular plates . And having them tow when I needed it. Also being able to get travel and unique places to stop by and regular maps

Ryan S.

5/5

The people at this facility are simply amazing; I worked with Leslie twice over the last few months and she and the other staff were so helpful and accommodating! If you have a need for vehicle services you can’t go wrong!

Jim S.

1/5

My wife paid for plus for 2 years and today at 2:30 needed to be towed less then a mile. It is 7pm and she is still stuck in truck on a very hot day with my daughter. This service is a complete joke and they are very unorganized. They are saying that since she purchased in Florida it's not valid in Pa?

Angela E.

5/5

Every time I go into this business, people are friendly, helpful, and very efficient. Christine helped me with trip arrangements down south and Amy has been fantastic to work with planning a tropical vacation.

Brian E.

5/5

I needed a battery, and they come to my house and started my car. very helpful . Would highly recommend to anyone, especially if you travel alot. Very pleased for piece of mind.

Delsa W.

4/5

Doing a change of coverage seemed relatively easy. We have mostly good luck with AAA regarding travel, maps etc. Liked the old style triptics a bit better, tho. Needed to use the travel books more. The old ones had descriptive material next to the maps.

Chelsey B.

1/5

They don’t even deserve one star. We placed a call for assistance at 8am. I talked to 8 different people over a period of 10 hours who did nothing but screw us around and kept canceling our service calls. They never did show up and were super ignorant. What a waste of money and they definitely do not follow through with any kind of service they claim to offer. Stay far away!

Mike B.

2/5

I am giving them 2 stars; one for having the air conditioner running and the other for one of the girls working there. I observed the 40 something receptionist making faces at the customers behind their backs when they were told to sit and wait, very unprofessional and rude. The other women who worked there were less than polite. There was one lady who was very nice and stepped in and assisted the woman who was originally working on my paperwork.