AAA Central Penn - Lebanon, Pennsylvania

AAA Central Penn - Your Trusted Insurance and Travel Partner

AAA Central Penn, located at 984 Isabel Dr, Lebanon, PA 17042, United States, is a well-established insurance and travel agency that has been serving the community for many years. With a phone number of 7172738534, and a website at centralpenn.aaa.com, they are easily accessible to those in need of their services.

Specializing in a wide range of services, AAA Central Penn offers insurance agency, association/organization, car and motor insurance agency, driving school, financial advisor, home insurance agency, life insurance agency, tenant's insurance agency, and travel agent services. Whether you are looking for insurance coverage or need assistance with travel planning, this company has you covered.

In addition to their excellent services, AAA Central Penn takes pride in being inclusive and accessible to all. They provide wheelchair-accessible parking, entrance, and toilets, as well as gender-neutral toilets to cater to the needs of their diverse clientele.

With a strong reputation, AAA Central Penn has received 83 reviews on Google My Business, boasting an impressive average rating of 4.3 out of 5 stars. This demonstrates the high level of satisfaction among their customers and their commitment to providing exceptional service.

Key Features and Services

• Insurance agency: Offering a variety of insurance options for cars, homes, and life.
• Association/organization services: Assisting non-profit organizations with their insurance needs.
• Car and motor insurance agency: Providing comprehensive coverage for all types of vehicles.
• Driving school: Offering professional driving lessons and training.
• Financial advisor: Offering expert advice on financial planning and investments.
• Home insurance agency: Providing coverage for homes and property.
• Life insurance agency: Offering policies to protect your loved ones financially.
• Tenant's insurance agency: Providing coverage for renters.
• Travel agent: Assisting with travel planning and booking.

Accessibility Features

• Wheelchair-accessible parking
• Wheelchair-accessible entrance
• Wheelchair-accessible toilets
• Gender-neutral toilets

Customer Reviews and Ratings

With 83 reviews on Google My Business and an impressive average rating of 4.3 out of 5 stars, AAA Central Penn has built a strong reputation for delivering exceptional service and satisfaction to their customers.

👍 Reviews of AAA Central Penn

Justine N.

1/5

Beware. Was with AAA of Schuylkill county for my car insurance needs for 23 years moved to Lebanon switched to AAA central Penn and 9 months later I needed them out of my life. SCOTT TUCKER IS THE WORST WHEN YOU NEED HELP SO PROGRESSIVE STOPS RAISING YOUR RATES. QUICK TO SELL YOU A POLICY AND THATS ALL HES GOOD FOR BECAUSE YOUR ON YOUR OWN AFTER THAT.

Lisa R.

1/5

First impression of a business is at the front line. Felt like we didn't belong there and was an irritant to the quiet when we walked in. Was told we needed an appointment when the app clearly stated "walk in". When explained there was lack of an option for said appointment we were being treated like we were lying. When people are paid to represent a company they really should be more kind. For the record, these young autistic kids are now trying to function in society as adults, and you completely just gave a front line view of what to expect towards the future. Choose a more kind approach to people visiting your establishment and it will go a long way.

Steven K.

1/5

Terrible front line service. Had to wait till for the clerk to got off his phone. Then stand there for 15 mins. Put some stools out front for people who worked all day. Not impressed with this location.

Craig H.

3/5

They're always helpful but they're requiring you to schedule an appointment or call ahead before coming in the store front. I guess they could get very busy otherwise but part of what we pay for with a membership is to be able to walk in at our convenience instead of calling and waiting on hold or fighting through menus to get to the right person.

Penny K.

5/5

The lady at AAA was very helpful when I was purchasing a AAA account for my sister that resides in a different County than what I live. I thank her for being very efficient and courteous while helping me with this. I always enjoy going to the AAA in Lebanon PA because they're always very patient and very kind.

Trevor S.

5/5

Super quick, got off the phone with dispatch and was told it would be about an hour. I locked my keys in my car and had milk and other groceries. 20 minutes later the driver calls and tells me he will be there in 7 minutes.

Timothy G.

1/5

Members who are selling a vehicle should be able to utilize their privilege without the buyer being a member. I paid for my friends membership to save costs of transferring the title and saving time to look for a different notary service when you FAILED ME as a 36 year member.

Jennifer M.

5/5

As a AAA member I was able to get my passport photo for free. They had snacks out and drinks for you to enjoy while you perused the travel section or wait for an agent to assist.