AAA Fairfield - Fairfield, Connecticut

sun S.

This is a nice big office with very little employees to help you waiting time is extensive .
AAA is at an all time low these days I called for a tow I was told my membership was not valid even though my card said March 2025 turns out that I was valid just denied

Elda S.

Horrible experience yesterday, and it's not the first time. We requested assistance, waited 2 hours and no one came, they even canceled the call. I called to find out what happened and they opened another call, another hour waiting for assistance. The guy who came to answer was super nice, but the wait for assistance and the follow-up was horrible, with no empathy from the center or management.

Jennifer M.

I am so mad. My fianced car was hit sometime Friday night or early Saturday morning while I was sleeping. The person not only totalled my car but ran leaving no information. After talking with the police I started my claim with AAA only to get a call this morning from the claims person stating they won't take care of it, that all they can do is see if the police found the person and go after the persons insurance. What's the point of having car insurance on a fianced car...

Jerome E.

Stayed on hold for a hour transfer from different departs and still no help it's a waste of time and patients I'm in search for a different insurance agency

Edwin O.

Don't take out insurance with them, they want to make you pay the most Yolanda Palmer, she is the worst there is in that insurance Property damage $100,000 ? Crazy people

Alex A.

Was waiting call back to start my policy never head back from Natasha the agent . Then was told quote went up 100$ while she was out sick. Very unprofessional from their teams behalf because another agent could have easily helped while Natasha felt better . The lack of care shows

Jose B.

Quick, efficient and helpful!! 👍 Accomplished all I needed to do

Dan W.

On Columbus Day I needed a tow... No one at any AAA office was available. I was repeatedly referred to their Website and instructed to choose from a list of garages they provided... I wanted my car taken to my mechanic that I know and trust.

Ultimately, I called a local Towing company, who very quickly came out and bought my car where I wanted, even so, it cost me $150.