AAA Pittsburgh Insurance and Member Services - Pittsburgh, Pennsylvania

Carol M.

Triple A renters insurance is basicly useless. I am in Pennsylvania. The claims people are in Texas. Due to either a powersurge OR faulty wiring I lost my deep freezer and the control panel of my washer is ruined.
Triple A employs StrikeCheck, a company that comes to your home. There is an electrical issue either within my home or something else.
The Strikecheck man who came twice was secretive and surely not knowledgeable on issues .
The agent dealing with my claim who is in Texas is not knowledgeable on home matters either. He doesn't listen, isn't knowledgeable, and really doesn't care.
Triple A renters insurance is useless.

Josh

Stopped by to ask a couple of quick questions and everyone there seemed very annoyed at having to interact with customers. A lady in sales scolded me for mistakenly getting sent to talk to her. Everyone else couldn't be bothered to look up when interacting with clients, and would just answer questions while looking at their screens without even making eye contact. Weird.

Joy B.

My 93 year old mother and I had the most pleasurable experience with Geneva and Eugene. They treated us so kindly and professionally. Please let them know we greatly appreciated it!

jennifer W.

For driver photo service , it was super fast- in and out for both myself and my son. we went around 230pm, no line. HOWEVER the ppl working there are so unbelievably rude. like oddly rude? Anyway. Its a classic building so that's a bonus.

Harry C.

I went in to see a notary service just before 9am and there was nobody there. I checked-in with the front desk and waited an hour before leaving. I watched people arrive, be seen, and leave. Over and over again.

However, when I asked the front desk, they said we were still on the list.

The only reason I could see that we weren’t called was because I was with my husband. I felt discriminated against because we were gay and didn’t confirm this until when we finally gave up and left, the lady who was doing notary looked at us and smiled as we went up the escalator.

If you are a queer person, do not go to this location.

Michael M.

Horrendous!
Arrived today at 2:40 and was told they were closing at 3 and couldn’t help. One party was waiting. I’ve never been turned away before. What the F do they charge a membership for ?

Kimberly B.

This place went downhill I live 5mins away and been coming here for 2years they are soooo ghetto now and slow literally everyone just sits around and stares instead of working. Sad because this place used to be the shit.

Mike M.

Absolutely the worst and least efficient place I have ever been. Literally there are 6 people waiting for help and 9 people at stating nothing. One woman has asked us what we need (mind you after checking in at reception and logging our service request) 3 times. She has walked around the seating area 4 times and asked us all what we need. This is NOT the state license workers this is AAA. Absolutely the worst example of lazy in efficient and ineffective service I have ever witnessed. If I could post a video I would. The operator of this AAA needs FIRED