Alcoa Community Federal CU - Benton, Arkansas

Alcoa Community Federal Credit Union

Located at 1125 Military Rd, Benton, AR 72015, United States, Alcoa Community Federal CU is a well-established financial institution that has been serving the community for many years. They offer a variety of financial services, including federal credit union, ATM, car finance and loan company, financial institution, investment bank, loan agency, and mortgage lender services.

In addition to their wide range of financial offerings, Alcoa Community Federal CU also provides convenient access for their customers with drive-through services, on-site services, and wheelchair-accessible parking and entrance. These features make it easy for people with disabilities to access their financial services.

The company has received positive reviews from its customers, with an average rating of 4.4 out of 5 stars based on 25 reviews on Google My Business. This indicates that they are a reputable and reliable financial institution that takes care of their customers' needs.

Alcoa Community Federal CU is an excellent choice for anyone looking for a full-service financial institution that offers a wide range of products and services, along with convenient access and top-notch customer service.

Specialties

• Federal credit union
• ATM
• Car finance and loan company
• Financial institution
• Investment bank
• Loan agency
• Mortgage lender

Contact Information

• Address: 1125 Military Rd, Benton, AR 72015, United States
• Phone: 5013155626
• Website: alcoacommunityfcu.org

👍 Reviews of Alcoa Community Federal CU

Landon D.

1/5

I have been a loyal member with this bank for several years and have had the door slammed in my face continuously when applying for loans. I've gone to other banks and have been approved immediately. We always pay out debts and have a running history with this bank and they still deny us assistance. I was under the impression that a "credit union" would help hard working people that try to better themselves, these people definitely do not share that sentiment. Shame on you ACFCU, we will take our growing business elsewhere in the future.

Richard S.

5/5

I just switched from Chase Bank and could not be happier. Went in today to make a deposit and everyone was very friendly and helpful. They helped set up the right accounts to make the most of my money. I look forward to a great partnership for years to come

carlton B.

5/5

Great local service that is community focused! Everyone I work with is always A+ and a special recognition to Lauren for always being patient in assisting me! I tell everyone they should have at least one account with ACFCU!

Zina L.

2/5

I was always told to use a credit unuion. However, I have never had so many hackers be able to access my money like this before, ever! However, I got blamed for this and was treated rudely and like a 2ndclass citizen. They allowed someone in Florida take over 5 hundred out of my account but flag a gas station in Hot Springs. But don't ever treat me like am stupid. Take responsibility for what you did with my money! You can blame me all you want and if ebay and amazon are not good sites to shop from then I guess we all need to quit using our debit cards. Your problem was that you failed to guardmy bank account like you should I am sure I will have better luck with my next institution. Takeresponsibility for your incompetence

Rick G.

5/5

I prefer credit unions over banks who add fees to every little thing you use. Although I rarely write checks, this is the biggest cost of banking here which is very cheap. Free checking for seniors, online banking and bill pay, no cost debit card and interest on all accounts are some of the big pluses for me. Any time I had a question or problem, it was quickly answered or solved. The staff is very friendly, helpful and courteous. This is a non-profit co-op owned by residents of the Benton\Bryant area.

Katrina S.

5/5

Excellent credit union to deal with. I have been with them for over 10 years. They have fast, friendly service and Lauren Neathery was wonderful to deal with on my last refinance.

Matha L.

5/5

I do a lot of online banking. I have trouble with my password. Poor Jonathan is so good to help me. The drive through people are so good to customers too. Thank all of you

K M. (.

2/5

It used to be a great place to do business and to put money away. Now they seem to be all about the dollar. After ten years of being with them I'm going to find a different bank. It's sad. The only reason they get two stars is because most of the employees are awesome.