Best Western Plus Madison-Huntsville Hotel - Madison, Alabama

Bt I.

Good hotel! We had a quick stay for one night only. Check-in was easy and the staff was friendly. The room was clean, bed was comfy. The bathroom was a little small but I like that it had been updated somewhat. The shower was warm and powerful! No complaints. Just like others have said, the breakfast was top notch. The biscuits tasted homemade! I was thoroughly impressed and will definitely stay again.

Shirl K.

Pros: friendly woman at check in. There’s a sushi restaurant attached to the hotel that we ate at. Good breakfast.
Cons: the room is old and shows major signs of wear. There was a large crack in the ceiling. The bathroom is so tiny that you barely have enough space to move around. Overall, I think the room should’ve been priced about $40 less than they are.

L J.

Room 179 was good with the exception of the bathroom which doesn't appear to have gotten the update. However it was clean. The bed was comfortable and the hotel was quiet even though pretty full and a Saturday night. There is road noise on the backside. Maybe a pool side room would be better.
A plus is the Asian fusion restaurant on site. Very good. Breakfast had a nice variety. All the staff was pleasant and efficient.

Michael

Service was nice, location was good, room 201 was nice EXCEPT there was NOOO hot water in my shower ever!! First morning there I thought maybe it was just because I waited until 7am for my shower. Second morning woke up at 6am to once again find 0 hot water! If a hot shower is vital to you I suggest finding another hotel!

Morgan G.

Beds dip in, entire property smells of smoke, ac doesn’t work. The units are mostly outdoor entry even though they don’t advertise as such. As a mom with a young child I did not feel safe at this hotel at night. Weed smoke in the halls, lingering cig smell as well. Not a kid friendly place. AC units are wall units not central and they appear to be very old. My 2 year old woke up multiple times over night to tell me she was hot even with the ac as high as it could go. The beds have huge dips in them so you roll to the middle which is a problem if you’re sleeping with other people. The pool looks nice but we will be too tired to use it since we couldn’t sleep at all.

William F.

Hotel was being remodeled a couple rooms over. Loud during the day. the hotel didn't seem busy, I'm not sure why we had to be right next to it. The bathroom was well out of date and the water only got a little warm, coldest shower I've had to take in years. Not to happy with my choice in hotels right now

As for your response.. there is hardly any people staying here. Why put customers directly near your construction area. I did not pay a hotel under construction rate nor is it my problem your renovating.. as for the cold shower. If the rooms amenities don't work correctly don't book the room. Seems like simple business practices to me

Jason M.

Staines on the sheets, I can only hope they were stains and they were actually laundered. Hotel receptionist asked me to swipe my card just to put my card on file for incidentals. I asked of it was going to charge me because I had already prepaid. She said no. I swiped my card and it immediately charged me. I received the notification immediately and she asked if it charged me. Then I'm told it will be a week until I get the money back. Unfortunately that was my gas money for getting home and I had to make other arrangements. Maybe she didn't notice because she was on the phone the entire time trying to "hook up".

Recommendation... keep driving to tje next hotel.

R T.

I was little nervous booking this hotel but it was a good choice. Check in was easy. They even gave me a gift bag. The room was very nice and clean... TV had lots of channels. Breafast was good too.