Best Western Storrs - Mansfield Center, Connecticut

Best Western Storrs is a hotel located at Address: 123 Storrs Rd, Mansfield Center, CT 06250, United States. The hotel can be contacted at Phone: 8604238451. For more information, visit the hotel's website at Website: bestwestern.com.

Best Western Storrs specializes in providing hotel services. The hotel's location is ideal for those looking for a quiet and peaceful environment while still being close to various attractions. The hotel is situated near the University of Connecticut, making it a great option for visitors to the university.

The hotel offers various amenities to its guests, including a fitness center, business center, and free Wi-Fi. The hotel's rooms are comfortable and equipped with all the necessary amenities, including a flat-screen TV, microwave, and refrigerator. The hotel also offers a complimentary breakfast to its guests.

Best Western Storrs has received 370 reviews on Google My Business, with an average rating of 3.8/5. Many guests have praised the hotel's cleanliness, friendly staff, and convenient location. However, some guests have criticized the hotel's small rooms and lack of parking.

Overall, Best Western Storrs is a great option for those looking for a comfortable and convenient place to stay in Mansfield Center, CT. With its ideal location, various amenities, and affordable prices, the hotel is a great choice for both leisure and business travelers. If you're looking for a hotel in the area, be sure to check out Best Western Storrs.

Don't forget to visit the hotel's website at Website: bestwestern.com for more information and to book your stay.

We hope this information was helpful and we encourage you to contact Best Western Storrs for any additional inquiries.

Best regards,

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Reviews of Best Western Storrs

Monique H

My stay at The Inn on Storrs was nothing short of amazing! Jenilu was the sweetest! She was attentive, accommodating and welcoming. She went above and beyond to let us check in early and even told the cleaning crew to stay quiet as we slept during the day because we traveled all night. The hotel is in a great location, it’s very clean and new! Beds were really comfortable and the bathrooms were extremely clean, modern, with great lighting and hot water. I have nothing but great things to say about the customer service and hotel. I highly recommend staying here! Thank you Jenilu for your hospitality and kindness.

Shelly W

Jenilu at the front desk was wonderful and very welcoming! Her customer service was the best, and she was a joy to talk with. Every business needs a Jenilu! Our deluxe room was clean and spacious as well. We’ll definitely be back in the future.

Meredith R

If you are looking for a place to sleep that is affordable this hotel will do. If you want more I would say look elsewhere.||First we arrived an hour early after driving 6 hours to get there. Our room was ready but I was charged $ 25.00 to get in to our room. The front desk assistant was not nice about it at all. I get that it may be the policy, but there were 3 cars in the parking lot, so the hotel wasn't full, our room was ready. You would think to keep customers coming back you would let someone check in. For this reason alone I won't go back.||The hotel is very dated. While the room was fine, it was clean, the beds were fine, the bathroom was fine it was good for a one night stay. ||Breakfast was a joke. They had cereal, yogurt and cheap pre packaged Danish.

Alanna S

In February of this year, I called the Inn on Storrs to book a reservation under a wedding block for just the night of a wedding happening in April. When I received the confirmation email from the Inn, I noticed there were multiple errors on the confirmation including my address and credit card carrier information. I emailed them about these errors, however, never received any follow-up. What I failed to notice was that the reservation date was made, incorrectly, for the day before the wedding instead of the actual wedding date. This was my fault for not noticing, I take responsibility for that. However, they also didn’t follow-up about any of the other issues that I did bring to their attention. When I showed up on the day of the wedding, I found out that I did not have a reservation for that day and had been charged for the previous day’s reservation as a “no-show.” I was told that it was an error on their part and was assured that I would not be charged a second time for that night’s reservation. Turns out, they did end up charging me for both nights, either by accident or on purpose, I’m not sure. But I was charged for both nights even though I only spent one night at the hotel and was told I’d only be charged once. When I realized this error, I sent two different emails that went completely unanswered. I then called the Inn on 2 separate occasions and was told that the manager was unavailable but would call me back. No one ever called me back. Finally, on the 3rd attempt, I spoke with the manager who basically spent 5 minutes telling me that I had completed two different reservations (I did not) and she would need to “look into the case further” and “couldn’t guarantee a refund.” She was very rude and never once apologized for the situation. This conversation happened at the beginning of June and I have yet to hear anything back. Almost two months after the fact and I have yet to receive any refund or follow-up regarding this situation. I absolutely would not recommend staying here.

Farris Harrelson

5/5

Now called The Inn on Storrs, it has been an excellent stay. Convenient to jobsite, food shopping and entertainment in walking distance, the entire facility was clean and well maintained and the staff was super friendly.

Camilla Barber

5/5

Definitely want to have a car but it wasn’t too bad considering it was only 15 minutes out from where we needed to be. There is a plaza/mall walking distance and very quiet. Grab and go breakfast but was nice for the price and purpose of trip.

Roy

3/5

It's the only hotel in Willimantic. Outdated facilities, good beds, and water pressure.
Accepts Pets!!!!
Our sweet-smelling body wash attracted ? in the bathroom this time however . Next to fast food, fine dining, small shopping center, and grocery store makes this a great location too

m B

Please don't advertise free continental breakfast when you are offering this!|let's the pics speak by themselves||Have to wait 10-15min at the front desk for check in and check out because staff overwhelmed by other tasks ||Everything else was ok and the most important: rooms are clean.