Big Bus Tours - Philadelphia, Pennsylvania

Address: 1350 Schuylkill Ave, Philadelphia, PA 19146.
Phone: 2153898687.
Website: phillytour.com
Specialties: Tour operator, Corporate office.

Opinions: This company has 56 reviews on Google My Business.
Average opinion: 3.6/5.

📌 Location of Big Bus Tours

Big Bus Tours 1350 Schuylkill Ave, Philadelphia, PA 19146

☎️2153898687

⏰ Open Hours of Big Bus Tours

Monday: 9:30 AM–4 PM
Tuesday: 9:30 AM–4 PM
Wednesday: 9:30 AM–4 PM
Thursday: 9:30 AM–4 PM
Friday: 9:30 AM–4 PM
Saturday: 9:30 AM–5 PM
Sunday: 9:30 AM–4 PM

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Overview of Big Bus Tours

Big Bus Tours, located at 1350 Schuylkill Ave, Philadelphia, PA 19146, offers an array of bus tour experiences tailored to cater to diverse interests. With a dedicated Corporate office, this company stands out as a reliable tour operator in the heart of Philadelphia. For those seeking to explore the city or its surroundings in comfort and style, Big Bus Tours is a noteworthy choice. The company can be reached via phone at 215-389-8687 or through their website phillytour.com.

Specialties: Big Bus Tours specializes in providing memorable sightseeing experiences. Their expertise lies in crafting tour packages that highlight the unique attractions of Philadelphia, ensuring visitors have an engaging and informative journey. The company's focus on quality service and customer satisfaction is evident in their corporate office operations, where they manage corporate tours with precision and professionalism.

Key Features:

Wide range of tour packages suitable for different interests and age groups
Professional guides who enhance the tour experience with insightful commentary
Accessibility options for travelers with special needs
Online booking system through their website for convenience
Corporate tour services that include customized itineraries and group discounts

Reviews and Ratings: Big Bus Tours has garnered 56 reviews on Google My Business, reflecting a diverse range of customer experiences. The average opinion on these platforms is a commendable 3.6/5, indicating a generally positive reception. While there are areas for improvement as suggested by some negative feedback, the overall ratings suggest that the company delivers satisfactory tours to most customers.

Information for Potential Customers: For those considering a journey through Philadelphia with Big Bus Tours, it's advisable to:

Check the specific tour itinerary to ensure it aligns with your interests
Read through customer reviews to get insights into the tour experience
Inquire about group bookings if traveling with friends or colleagues for possible discounts
Confirm accessibility options if needed
Utilize their online booking system to secure your spot in advance

Location: Situated in a bustling part of Philadelphia, Big Bus Tours' location makes it easily accessible. The proximity to major attractions allows for a seamless start to any tour. The address, 1350 Schuylkill Ave, Philadelphia, PA 19146, is well-placed for both locals and tourists looking to explore the city's rich history and culture.

Recommendations: To make the most out of your experience with Big Bus Tours, consider the following tips:

Plan your visit according to the season to enjoy the best weather conditions
Arrive early for group tours to secure your spot and meet your fellow travelers
Stay open-minded and ready to learn during the tours, as guides often share fascinating facts and anecdotes
Provide feedback after your tour to help improve future experiences for other customers

Conclusion: Big Bus Tours presents itself as a solid choice for tourists and corporate groups alike, offering a comprehensive range of bus tour experiences in Philadelphia. Despite having a few areas where service could improve, as reflected in customer reviews, the company's dedication to providing quality tours and its convenient location make it a recommended option for those looking to discover the charm of Philadelphia.

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👍 Reviews of Big Bus Tours

Big Bus Tours - Philadelphia, Pennsylvania

vo V.

1/5

SCAM ALERT - DO NOT RIDE! Absolutely horrible experience. We bought tickets for the weekend. Arrived at 10:57 at Independence Hall and the trolley - not a double decker like all the photos show - had already left! The website said the busess ran every 30 min, but after we purchased the tickets, we were informed they ran every HOUR. How can you hop on/off if you have to wait an hour? Especially when the times at each stop are just estimates.

We didn't have time to wait an hour for the next bus, so we took an Uber to our next destination. Since we had already purchased tickets, we thought we'd catch the trolley on the way back. We consulted the approximate map/time chart they gave us as well as looked at the website. Waited another hour *past the listed time the bus should have arrived* AND NO BUS! We even saw one of their trolley passing on the other side of the street thinking that all it had to do was loop back around at our stop BUT IT NEVER CAME.

We waited and waited and waited. Eventually, we gave up and took another Uber. Complete and utter waste of time and money. Really ruined our day, especially with two kids in tow who were so excited to ride a double decker bus. Unless you plan on doing a full loop and manage to catch the bus at Independence Hall, there's absolutely no way I'd ride this bus. Felt totally scammed.

Carol C.

5/5

The views were stunning. Perfect option for a limited visit in Philly. Buses were clean, staff was friendly and knowledgeable. Stops were well placed.

Megan S.

1/5

Save your money and use public transportation/attraction tours. After tickets were purchased, we learned that the routes would be ending two hours earlier than advertised. We were also told the buses come every 20-30 minutes, but wait times were exceeding longer than that. If you haven't bought a ticket, save your money. If you have, take the tour start to end and skip the hop on/hop off as you'll be standing around far too long.

Petty P.

5/5

My wife and I enjoyed our ride. The tour was relaxing and educational. The driver Linda was sweet and had spectacular driving skills with the narrow roads. I will definitely recommend this tour to others.

Tony K.

1/5

Visited Philadelphia with my wife and looked forward to the open top bus ride. It started great but traffic due to the labor day concert soon made the travel really bad. But they did the best the could. The guide talked constantly but had good info. He made the statement several times that the provide a bus at 5:30 from the 1st stop to the end so there are no stranded riders. We got off and later got back on to ride to Chinatown for dinner. We got back at the designated bus stop at 5:16 at sure enough the bus came by the stop at 5:40. But as we waved for him the light turned green and he never stopped. My wife, who had a foot disability, had to walk several blocks back to our car. I called and the guy said yes that was the last bus and while he was sorry there was nothing he could do. I sent an email but never got a reply. My thought is use at your own risk.

Heidi J.

5/5

Great tour today! Maggie was fabulous. We thought we knew our history, but she sure did school us today. Very knowledgeable and knew her facts. Made the entire ride so interesting, we made sure to wait and catch her as our guide after a stop. Well worth the wait, as she filled the ride with so much interesting information. So much better than the "jokers" we have had on previous tours with other companies. Thank you Maggie!

Sherri P.

5/5

Our first day in Philly we spent approximately $20 in taxi fare to just tour the penitentiary. Quickly decided to continue our tour of the city on foot until we were greeted by Big Bus. For $30-35 we were able to see everything we wanted to see in Philly with the ability to get off at every stop and browse! Plus, we were impressed by the stories and history we learned on the ride. Excellent value!!
One employee was exceptional good. He recommended us to eat at High Street, which is a must for all to try.

Eddie K.

1/5

Waste of money. Listened to dispatch complain about how they were backing up and needed to push things up so they needed to drop the Betsy Ross stop, I'd say very unprofessional by dispatch pushing the drivers and staff during my dime.. Not a true tour bus just dashing thru traffic and just not enjoyable at all and very disappointed.