Cambria City Flowers - Johnstown, Pennsylvania

Address: 512 Chestnut St, Johnstown, PA 15906, United States.
Phone: 8145360536.
Website: cambriacityflowers.com
Specialties: Florist, Boutique.
Other points of interest: Small Business, Delivery, In-store pick-up, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Quick visit, Credit cards, Credit cards.
Opinions: This company has 75 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Cambria City Flowers

Cambria City Flowers 512 Chestnut St, Johnstown, PA 15906, United States

☎️8145360536

⏰ Open Hours of Cambria City Flowers

Monday: Closed
Tuesday: 10 am–5 pm
Wednesday: 10 am–6 pm
Thursday: 10 am–6 pm
Friday: 10 am–6 pm
Saturday: Closed
Sunday: Closed

Cambria City Flowers: A Premier Floral Destination

Cambria City Flowers stands as a distinguished florist and boutique located in the heart of Johnstown, Pennsylvania. Situated at 512 Chestnut St, Johnstown, PA 15906, United States, this establishment has garnered a strong reputation for its exquisite floral arrangements, personalized service, and commitment to quality. With a dedicated phone line at 8145360536 and a user-friendly website at cambriacityflowers.com, Cambria City Flowers provides convenient access to its stunning offerings.

Location and Accessibility

The physical location at 512 Chestnut St provides a central and easily accessible point for customers. The business is designed to cater to a wide range of clientele, incorporating features such as a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity. Furthermore, the availability of Wi-Fi allows for comfortable browsing and planning, while the establishmentâs reputation as a Small Business highlights its local investment and personalized approach.

Services and Specializations

Cambria City Flowers offers a comprehensive suite of floral services, ranging from bespoke arrangements for special occasions to everyday bouquets. They specialize in creating memorable floral designs for events like prom, homecoming (Hoco), and other significant milestones. The companyâs dedication to detail and quality, as evidenced by customer feedback, is a hallmark of their operation. Same-day delivery is readily available, ensuring that customers can quickly receive their floral gifts. Beyond standard arrangements, the boutique also offers unique and creative options, catering to individual tastes and preferences. A quick visit is highly recommended to appreciate the breadth and beauty of their offerings.

Customer Feedback and Reputation

Cambria City Flowers consistently receives overwhelmingly positive feedback from its clientele. Currently, the company boasts 75 reviews on Google My Business, reflecting a strong and loyal customer base. The Average opinion: 4.9/5 underscores the high level of satisfaction experienced by those who have utilized their services. Customers frequently commend the quality of the flowers, the artistry of the arrangements, and the patience and professionalism of the staff. Many specifically highlight the value of calling ahead for prom and Hoco arrangements, as demand tends to be exceptionally high due to their popularity. The business is also appreciated for its ability to translate customer visions into stunning floral realities, even with specific requests. A recurring theme in the reviews suggests that Cambria City Flowers offers a good starting point for understanding flower pricing and quality within the local market, distinguishing itself through superior craftsmanship.

Additional Amenities

To further enhance the customer experience, Cambria City Flowers accepts Credit cards, providing a convenient and secure payment method. The establishmentâs commitment to accessibility extends beyond physical barriers, as it is also recognized as LGBTQ+ friendly, fostering an inclusive environment for all patrons. The efficient and reliable delivery service, combined with the option for in-store pick-up, offers maximum flexibility for customers. The company's dedication to providing a positive and memorable experience is evident in all aspects of its operations, solidifying its position as a trusted floral provider in the Johnstown community.

Contact Information and Website

For immediate assistance or to explore the full range of floral offerings, potential customers are encouraged to contact Cambria City Flowers directly. The phone number is 8145360536, and the website is cambriacityflowers.com. Visiting the website allows users to browse a gallery of past arrangements, learn more about services, and place orders online. The business continues to grow and evolve, consistently striving to exceed customer expectations and deliver exceptional floral artistry.

👍 Reviews of Cambria City Flowers

Cambria City Flowers - Johnstown, Pennsylvania

Patrick P.

5/5

I got flowers for prom and they were wonderful. I got a corsage and a boutonniere and they did a great job with what I asked of them. They were very patient and their products turned out beautifully. But, if you're looking to get flowers for prom, hoco, or anything major you need to call ahead because they get booked quickly. If you're unfamiliar with the pricing of flowers, this is a good place to start. Most services are similarly priced but this place I've found has the quality I like.

Erica

5/5

Beautiful new location to go along with their beautiful arrangements! Not only do they have floral arrangements, but gifts like hand creams, books, games and shirts - just to mention a few! The chandeliers hanging gives a glamorous touch to what once was a warehouse.

Laura C.

5/5

My mom received her flowers today and she could not get over how beautiful they are! She sent me a photo and I think they look even better than they did online. Ordering was easy, directions for delivery were followed (flowers left with the neighbor specified, as she was not home),and they were delivered on time during a VERY busy day (day before Mother’s Day). I am very satisfied and will be ordering again. Oh, and she said they smelled GREAT!

jennifer M.

5/5

I had not heard of Cambria City Flowets. My Dad got me flowers for Christmas. They came today and are absolutely gorgeous. Thank you!

Bre T.

1/5

I am writing to share my deeply disappointing experience with Cambria City Flowers regarding florals for my wedding. Our interactions, which began via email and later in person, revealed several issues that were never resolved.

Issue #1: Bouquets
In my initial email on May 19, 2023, I provided inspiration photos of bouquets featuring a variety of white flowers with greenery. During our in-person meeting on November 17, 2023, at 11:00 AM, I brought additional photos. Although two of these photos showed bouquets with only roses, we ultimately agreed to include a variety of flowers, specifically including tulips and “other spring flowers” to add texture and depth to the bouquets. Chad asked me to email him the new photo and I sent the photo of our revised inspiration bouquets on November 17, 2023, at 11:46 AM at the end of the in person meeting while still at the shop. I also followed up with another photo on December 16, 2023.

On the day of the wedding, however, Chad delivered bouquets composed solely of roses, which did not reflect our agreed-upon vision.

Issue #2: Aisle Runners
We requested floral aisle runners featuring white roses for the ceremony but received only greenery in the vases we provided. This request was explicitly discussed in person with Chad and my husband.

Issue #3: Welcome Sign
I requested a floral arrangement for the welcome sign but received only greenery. Again, this was not what we had discussed and agreed upon.

Despite these discrepancies, the most troubling aspect was the customer service we received post-wedding. I reached out to Chad via email on June 26, 2024, to address these issues. My email was polite and professional. A photo of it is included in this review.

After a week without a response, I resent the email, repeating this process weekly for three weeks. After 25 days with no reply, I sent one final follow-up, stating that I wanted to give them one more chance to respond or make things right before I posted a review.

Finally I received a response from Chad stating “Given that you took 46 days to initially reach out to us on June 26, 2024, and never requested a reply within a specific timeframe in that email or any of the subsequent emails, we believed that we would be given the courtesy of at least the same time span of 46 days to reply. Threatening our company’s reputation and publicly defaming our character unless we responded to you (without a specific timeframe requested) and/or ‘made it right’ (implying a monetary refund) has irrevocably changed the dynamic of this interaction.”

He then proceeded to have a lawyer send me a cease and desist letter, which contained errors in my name and address. The letter stated that no monetary refund would be given, as it was determined that Chad had fulfilled the request. It also included photocopies of two photos of rose bouquets that I had given to Chad during our in-person meeting. However, as stated above, we ultimately agreed to include a variety of flowers, including tulips, to add texture and depth to the bouquets. I sent a confirmation photo of our revised inspiration on November 17, 2023, at 11:46 AM while still at the shop as he asked me to do and followed up with another photo on December 16, 2023.

My emails were kind and factual about the discrepancies. I explained why it took until June 26 to reach out (I was on a 2 week honeymoon after & ultimately hesitant to raise the issue).

The response from Cambria City Flowers was unprofessional, especially given the significant investment and trust placed in their services. They accused me of threatening their company’s reputation and defaming their character. However, leaving an honest review does not constitute defamation.

I have factual evidence and dated emails to prove that I did not receive what I requested. Their response showed no effort to work with me on a resolution. Their failure to deliver the agreed-upon arrangements and their subsequent handling of the situation reflect poorly on their commitment to customer service and satisfaction. I do not recommend them.

jeff P.

5/5

These guys are great!
Highly recommended !!
Great flowers , on time, great price, and could not be more pleased

Marcia S.

5/5

We are out of town and recently had to send flowers. I remembered this florist and called and spoke to a nice gentleman. I told him what I wanted and he promised to have it delivered on Friday. We were not disappointed. They were beautiful. Thank you so much for what you did.

S C.

5/5

Sent flowers to someone special traveling for work. The customer service of Cambria is second to none. They alerted me that my original order had flowers that they were not satisfied with and contacted me about creating another arrangement, then they took a picture of the bouquet before delivering and sent it to me. The new arrangement was beautiful. Well done all. Very well done. Thank you very much for providing delightful customer service. Will use them again.