Cubamax Travel - Hialeah, Florida

Cubamax Travel: Providing Exceptional Cuban Travel Services

Cubamax Travel, located at 4380 W 12th Ave, Hialeah, FL 33012, United States, is a reputable travel agency known for its specialized services in arranging Cuban travel experiences. With a phone number of 3055120303 and a user-friendly website at cubamax.com, the agency offers a comprehensive range of travel solutions for individuals and groups eager to explore the vibrant culture and beauty of Cuba.

Specialty Services

• Travel agency services

Accessibility Features

• Wheelchair-accessible car park
• Wheelchair-accessible entrance

Customer Reviews and Ratings

Cubamax Travel has garnered a substantial number of reviews on Google My Business, with an impressive average rating of 3.7/5. Many customers praise the agency's efficiency and personalized approach to travel planning, noting that appointments are often scheduled promptly and with minimal wait times. Moreover, the staff is known for their exceptional customer service, making the travel experience enjoyable and stress-free.

One satisfied customer shared their experience: "Went on a Thursday at 2 pm to renew my Cuban passport. It was empty so I was assisted immediately and left within an hour. Awesome service, they gave 2 free Cubanazo coffee packs and a great discount, my 44lb package was less than $100."

Recommendation

For anyone seeking a reliable and professional travel agency to plan their Cuban adventure, Cubamax Travel is a top-notch choice. With its commitment to exceptional customer service, accessibility features, and a well-earned reputation for excellence, this travel agency stands out in the industry. To learn more or to begin planning your trip, visit their website at cubamax.com or contact them directly at 3055120303.

👍 Reviews of Cubamax Travel

Magdiel T.

1/5

Lately they have the worst service here and in Cuba that can be paid for. The quality of absolutely everything has fallen completely to an unlikely level. I do not recommend it at all. Leaving the service aside, a few waiting rows are formed to attend you that we seem to be there and not here.

Laura F.

5/5

Went on a Thursday at 2 pm to renew my cuban passport. It was empty so I was assisted immediately and left within an hour

Fuzzy W. (.

5/5

awesome service, they gave 2 free Cubanazo coffee packs and a great discount, my 44lb package was less than $100

Yruam G.

1/5

Horrible customer service i wait for like one 1 hour nobody answer the phone my wife ,my mother call and is the same waiting for more than 1 hour ,garbage company

johanna G.

4/5

They need to improve customer service on the phone. Every time I call I end up hanging out after waiting for 30 minutes because nobody answered.

Lizmay L.

4/5

Good attention, although sometimes there is a little delay

Sara A.

4/5

Is always packed....specially on weekends. Go in the afternoon and on weekdays , Not Saturday nor Monday. Good customer service. Great fast deliveries through out all Cuba. 😊

Luis B.

1/5

Think twice before using Cubamax to send items to family members. I recently bought a brand new cell phone for my nephew and sent it via Cubamax. Three weeks later they informed me that the phone was "lost". Cubamax said they would send him a replacement phone. Two weeks later, my nephew received a different phone that was broken. I spent $190.00 for my nephew's phone. $140.00 for the phone and $50.00 to ship it via Cubamax. Now my nephew has a broken phone. Cubamax told me in a rude and offensive way that there is no proof of how
the phone was broken so they would not be responsible or accountable for the damage. My nephew is very knowledgeable and handy with cell phones. The phone arrived damaged. I would use a different company to ship items to my family in Cuba. Cubamax is not a reliable company and I will never do business with them again. I lost $190.00 because of their negligence.