Fullington Trailways - Clearfield, Pennsylvania

Sheila M.

Your bus drivers lack the most basic safety standards. One of your drivers suddenly pulled out of a driveway onto a major Wisconsin highway in front of oncoming traffic at approximately 4:15 p.m. today, July 12th, as four of the company's buses were leaving the Grand Geneva Resort in Lake Geneva. He pulled out onto Rt. 50, without stopping at a Stop sign! Thankfully, as I was driving westbound, at a moderate speed, I was able to quickly brake. I stopped a driver in another bus and he said "Why didn't you plow into him?" Oh, so I (!) could he the guilty one? Don't think so!!

I would caution people to think twice about using this bus company. Your life is in the hands of reckless and thoughtless men!

Jessica W.

I've used these guys a couple of times. I did have an issue a few weeks back wher my bus drove on by without stopping. I called a couple days later and they rescheduled my trip since I use them every couple of weeks! No problems and no questions asked!

Sebastian W.

Terribly outdated and inefficient ticketing system - somehow a mobile ticket with my name on it sent from their email address isn't proof enough that I paid for a ticket. Driver was rude and not understanding. Call center was very eager to push me through. And I have to send physical mail just to get a refund on my original ticket? This bus line is money first customer last.

Iris J. H.

Bus NEVER shows on time. I end up driving riders to State College almost every time so they don't miss their connections. There is no way to track the bus coming to the Clearfield terminal. Even calling the numbers isn't helpful. It usually says your itinerary number doesn't exist. Not even sure how they stay in business. Oh... not refunding passengers, because that is another huge issue. Just pay someone gas money and avoid the Clearfield station.

cory O.

Businesses across the U.S. are under scrutiny for discriminatory practices Fullington Trailways should be no exception in maintaining the highest quality service and not tolerating discriminatory practice. The front entrance to Fullington Trailways located on Alexander Dr. in State College PA is politically neutral and welcoming to all guests whereas the "driver's entrance" indicates the organization supports Donald Trump's agenda "make america work again." On August 6 at 5:30PM anyone entering the driver's entrance to the dispatch would've encounter racist comments by guest/drivers who used the derogatory term "n...rs" followed by correction from the on-duty dispatch "Doug" who responded "hey" to which the guest/driver responded "well that's what they are, they throw everything around." Currently Fullington is staffed by approximately 1 African American driver of approximately 100+ who may have encountered such disrespectful environment had that driver entered the building at that time. To be a successful business in today's world one would think hostile and discriminatory practices as such wouldn't be tolerated, at least when law enforcement allege discrimination disciplinary actions are immediately taken to correct the issue. Fullington operates an express shuttle for Pennstate University students requiring a printout of a valid ticket. If a student has an eticket, agents request the student obtain a printout declaring students have "burned" the company using others credit cards etc whereas agents have the option of verifying with the confirmation number doing so with Asian and Caucasian. On one occasion an African American woman approached a ticket agent (scott) with a valid eticket. Scott alleged the customer possibly stole the ticket demanding she purchase another ticket at $50 although Scott had the option to confirm the eticket purchase through confirmation number. Fullington was incorporated through a company from France until January 2018 in which Fullington regained possession doing so with a history of violating corporate policies for drivers forcing drivers to violate DOT regulations for driving hours and instituting an implied policy in which drivers were expected to "fudge" falsify dot logs to drive out of compliance. Two examples of violating corporate policy; drivers were required to drive during policy break time when short staffed, dispatch operated on a 70 hour in 8 day period whereas corporate policy dictated a 60 hour in 7 day period.

Robert L.

The bus industry has gone downhill tremendously not just one but all it's a shame it's definitely easier and more convenient to drive than to take a bus in today's market. It would appear that the bussing co is holding on to it last wheel of Fortune. And passing all the cost to the consumer. Lol

Matthew B.

Growing up in-between Pittsburgh and Clearfield PA I got to say I prefer fullington the drivers have always and still are great.

george C.

Prior to restoring ownership to Fullington in 2017-18 profit was placed before safety, drivers were expected to violate dot regulations, falsifying dot drivers logs to drive, and drive vehicles in need of repair eg a bus scheduled for a route with a rear tire deflated would be inflated and sent on it's route without repair / replacement risking rupture of the tire and/or fire if undetected. Vehicles with maladjusted headlights were used nightly or brake malfunctions eg driver reporting to mechanic insufficient air to hold emergency brakes temporarily repaired for use on the 200 mile trip only to malfunction 20 miles on route which potentially could've resulted in the brakes locking up without air pressure and injuries to passengers, vehicles as such should've been removed from service until repaired for safety reasons.