Grand Victorian of Crystal Lake - Crystal Lake, Illinois

Nancy S.

My sister and I recently attended their Candlelight dinner. The food was wonderful. A beautiful presentation and a nice variety of flavors.
We have previously attended a few of their other offerings, the musicians, the steel drum performance, and the "spooky" offerings around Halloween.
We took a tour of the facilities and found them to be well maintained. Being a dog lover, I found out that they allowed the residents to keep their dogs when they moved in. This is something that I really appreciate since I wouldn't want to leave mine if I moved here.
The staff is so pleasant to speak with and seeing the care they take with some residents who need more assistance is heartwarming.
Even though I have lived my whole life in Chicago, this would be the place I would go to if the need arises.

Rachelle K.

My dad recent moved here and I am beyond impressed! Very clean, the residents seem genuinely happy and content. A good amount of different activities for all, my dad loves going to the aerobics class every morning!
The menu seems to always have something for everyone and I appreciate the coffee when I join him 🙂
Everyone is very helpful, kind, gentle and just amazing! We are truly blessed to have found such a gem of people and community in this place! Thank you Grand Victorian for giving my dad the care and independence and sense of home❤️

Cindy M.

I have visited the Grand Victorian many times.
Members of the community can register and come to monthly holiday themed events (sometimes including a light lunch). Residents also are at these events and seem to really enjoy the entertainment too.
Recently I attend a special 5 course Valentine's Day Candlelight Dinner. Each course of food was so delicious and attractively plated. I was pleasantly surprised.
The staff there really seem to care about the residents and help those that need extra assistance. They offer
I have taken a tour of the place and the rooms are very nice. They offer a variety of units from studio, and one or two bedrooms. They offer independent living, assisted living and memory care
There is no high pressure to get you to move there. I like that they even let you have you pets live with you. When the time comes and I feel that would need some extra help, I believe that this is where I would like live.

Julie C.

My sister and brother in law moved here recently and what a wonderful place and experience! Paula helped with so many little and big details and made the transition so smooth! Noel helped answer questions and provide support as well! The Doctor and nursing staff have been wonderful, maintenance has went out of their way to help as well! The rooms are so nice and clean, the dining room and food choices are outstanding as well! The residents are very friendly and inviting and made sure to include my family in the planned activities!

Aimee S.

I recently had the opportunity to tour the Grand Victorian, and I was truly impressed by the warmth and dedication of the staff. It was evident that this is not just a workplace for them—many have been there for years, which speaks volumes about the care and commitment they provide to residents.

The dining area stood out with its inviting atmosphere and an impressive variety of meal options, ensuring that residents have both choice and quality in their dining experience. Additionally, I picked up a schedule of events and was amazed at the number of activities available. There is always something engaging happening, fostering a strong sense of community and enrichment for residents.

Grand Victorian offers a welcoming, supportive environment that truly feels like home.

Paula H.

The Grand Victorian of Crystal Lake is a great place to live and to work. For almost two decades, this has been my home away from home and I'm excited my family will be relocating here and joining us soon too. Bonus points for HealthPro Physical Therapy available on-site and a social calendar like no other. Great coffee, food and a friendly staff and residents, with fantastic nursing care available if needed.

Shanna B.

Paula with the Grand Victorian of Crystal Lake was such a delight to speak with and learn more about the wonderful retirement community. As a nurse, I can see the care they give their residents and was able to witness during my visit the community that is supported.

Christine D.

Every department of the fountains is wonderful! Amy, the Director is a dream! Dining is very accommodating, and the apartments are very generous size. Watermark has put a lot of money into this facility and has made many improvements! there is always some thing special going on!