Great Rivers & Routes Tourism Bureau - Alton, Illinois

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Great Rivers & Routes Tourism Bureau

The Great Rivers & Routes Tourism Bureau, located at 200 Piasa St, Alton, IL 62002, is a leading state government office, tour operator, tourist information center, and travel agency dedicated to promoting the rich history, natural beauty, and cultural attractions of the region. With their extensive knowledge and expertise, they offer a wide range of services to help visitors explore the best of the area.

One of the standout features of the Great Rivers & Routes Tourism Bureau is their commitment to accessibility. They provide wheelchair accessible entrance and parking lot, ensuring that everyone can enjoy the wonders of the region. With a strong focus on customer satisfaction, they strive to create unforgettable experiences for all visitors.

The staff at the Great Rivers & Routes Tourism Bureau are highly trained and passionate about their work. They take pride in their ability to provide personalized recommendations and insights, helping tourists make the most of their time in the area. Whether you're interested in historical sites, outdoor adventures, or cultural experiences, their knowledgeable guides can help you find the perfect itinerary.

With an impressive average opinion rating of 4.5 out of 5 stars based on 11 reviews on Google My Business, the Great Rivers & Routes Tourism Bureau has clearly made a positive impact on countless visitors. Many clients have praised the bureau for its exceptional guided tours, highlighting the depth of knowledge and personalized touch provided by guides like Mary, Bob, and Ron. These tours offer a unique opportunity to explore the region's history and natural beauty in a way that is both informative and enjoyable.

However, the bureau is not without room for improvement. Some customers have expressed disappointment with the rigid cancellation policy, particularly in cases where weather conditions prevent them from attending the tour. It may be beneficial for the Great Rivers & Routes Tourism Bureau to consider offering more flexibility in terms of cancellations and rescheduling, ensuring that all guests feel comfortable and satisfied with their experience.

In conclusion, the Great Rivers & Routes Tourism Bureau is a highly recommended destination for anyone looking to explore the beauty and history of the region. With their commitment to accessibility, personalized service, and exceptional guided tours, they have earned a well-deserved reputation for excellence. While there is always room for improvement, the Great Rivers & Routes Tourism Bureau remains a top choice for visitors seeking to create lasting memories in the area.

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"summary": "The Great Rivers & Routes Tourism Bureau is a highly recommended state government office and tour operator located in Alton, Illinois. With their commitment to accessibility, personalized service, and exceptional guided tours, they offer unforgettable experiences exploring the region's beauty and history.",
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👍 Reviews of Great Rivers & Routes Tourism Bureau

Marta K.

5/5

I enjoyed every minute of the tour. Mary and Bob were so kind and helpful!

Beverly T.

5/5

This guided tour was far more than we expected! The historical lessons of the region were fascinating, particularly with so many personalized details from our guide, Ron. The views and foliage was breathtaking. This was an absolute treasure!

Cynthia S.

3/5

Unfortunately we were not able to be on the tour due to weather. We are 2 hours away. I feel like people should have the option to cancel or reschedule prior to 24 hours of the tour for such occurrences. I will be unwilling to buy tickets again.

Carol K.

5/5

This is our third year of going on this tour. The tour director, Rod, is not only informational but also interesting. He interjects anecdotes with historical information about the area. Outstanding!!

Cindy E.

5/5

The tour was great & our tour guide was top notch! He knew the history of the area inside & out. I would definitely do another tour.

Rachel S.

5/5

What a great afternoon with this group. Very informative! The guide, driver and telescope guy were fantastic!! Would recommend highly. I go often alone. This bus tour was so much fun

Stuart W.

2/5

My wife and I recently took the Alton Underground Railroad tour. It was embarrassingly bad. The tour guide spent much of his time talking about topics other than the underground railroad. Most of what we learned on the tour came either from having to ask him basic questions or sharing information with fellow tour members. I would have rated the tour 1 star had it not been for the latter. Alton itself is an interesting city worth visiting.

Andrew K.

5/5

Wonderful and kind tour guide and nice time at the Confluence Tower. Recommend for all families!