Heritage Hotel - Lancaster - Lancaster, Pennsylvania

Heritage Hotel - Lancaster: An Exceptional Choice

For discerning travelers and event organizers alike, the Heritage Hotel - Lancaster stands as a distinguished landmark in Lancaster County, Pennsylvania. Located at Address: 500 Centerville Rd, Lancaster, PA 17601, this hotel offers a unique blend of historic charm and modern amenities. With a dedicated phone line at Phone: 8002238963 and an extensive online presence at Website: heritagelancaster.com, the Heritage Hotel is exceptionally accessible and provides a wealth of information for potential guests and clients.

The Heritage Hotel is more than just a place to stay; it’s a comprehensive destination catering to a variety of needs. Its core specialities include being a premier Hotel, a versatile Conference center, and a sought-after Wedding venue. This multifaceted approach allows it to serve a broad spectrum of customers, from business travelers and families on vacation to couples planning their special day.

Location and Accessibility

The hotel’s strategic location in Lancaster, Pennsylvania, is a key factor in its appeal. Situated at 500 Centerville Rd, it’s easily accessible via major roadways, placing it within convenient reach of both local attractions and regional destinations. Lancaster itself is a vibrant city with a rich history and a thriving cultural scene. Key nearby attractions include the Lancaster History Center, Sight & Sound Theatres, and numerous antique shops and farmers' markets. The proximity to these points of interest makes the Heritage Hotel an ideal base for exploring the area. Furthermore, the hotel boasts ample parking facilities, ensuring ease of access for guests traveling by car.

Hotel Amenities and Features

The Heritage Hotel prides itself on providing a luxurious and comfortable experience for its guests. Here’s a breakdown of some of the key amenities:

• Elegant Accommodations: The hotel offers a wide selection of guest rooms and suites, each meticulously designed with comfort and style in mind.
• Fine Dining: The on-site restaurant, known for its sophisticated ambiance and locally-sourced cuisine, provides an exceptional dining experience.
• State-of-the-Art Conference Facilities: Equipped with advanced technology and flexible spaces, the hotel’s conference center is perfectly suited for meetings, seminars, and corporate events.
• Recreational Facilities: Guests can unwind and rejuvenate at the hotel’s fitness center and indoor pool.
• Weddings and Events: The hotel’s dedicated event planning team specializes in creating unforgettable weddings and celebrations. They offer a range of customizable packages and services to meet individual needs.
• Business Center: A fully equipped business center provides essential services for traveling professionals.

Guest Feedback and Reputation

The Heritage Hotel - Lancaster has consistently garnered positive reviews from its guests. Currently, the hotel boasts Opinions: This company has 953 reviews on Google My Business, demonstrating a significant level of public engagement. The Average opinion: 4.1/5 rating reflects the overall satisfaction of guests with their stay. Commonly praised aspects include the hotel’s friendly staff, its convenient location, and the high quality of its facilities and services. Guests frequently highlight the hotel’s historical charm and its commitment to providing a memorable experience.

Ideal for Various Travelers

The Heritage Hotel is an ideal choice for a diverse range of travelers. Business travelers will appreciate the hotel’s efficient conference facilities, comfortable accommodations, and convenient location. Families seeking a relaxing getaway will find the hotel’s amenities and proximity to local attractions to be particularly appealing. Couples planning a wedding or special event will benefit from the hotel’s dedicated event planning team and beautiful event spaces. In short, the Heritage Hotel caters to a wide spectrum of needs and preferences.

Key features to consider include:

• Historical Significance: The hotel is housed in a beautifully restored historic building, offering a glimpse into Lancaster’s past.
• Exceptional Service: Guests consistently commend the hotel’s attentive and professional staff.
• Prime Location: Situated within easy reach of major attractions and transportation hubs.

For further details, including specific room types, pricing, and event packages, please visit the hotel’s website at heritagelancaster.com. You can also contact the hotel directly at Phone: 8002238963 to speak with a representative and discuss your specific requirements.

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👍 Reviews of Heritage Hotel - Lancaster

mary F.

I host a ladies scrapbooking retreat here twice a year with 70+ ladies in attendance. Everyone of us love this hotel. It's very, very clean, staff is amazing and helpful plus friendly! We use the meeting spaces and live their food. Full hot breakfast Buffett is fabulous! No bad comments at all. Excellent hotel!!

Melissa B.

2/5

My experience at this hotel was not positive and it will not be a priority location for me to stay in the future. The first morning I turned on the shower, stepped out of the room and when I returned noticed that the shower head was turned to spray out of the tub and the entire bathroom was flooded. I was in a run so I threw down towels, got dressed and left. When I returned, my room had not been cleaned and since it was "...after housekeeping was gone, there was no option to clean my room..." I was not offered anything to make up for the hotels oversite. Just I can give you clean towels... No discounts, (but I was charged an amenity fee), no option to stay in a cleaned room. I don't recommend staying here unless absolutely necessary, the hotel does not have sufficient staffing to properly attend to their rooms and do nothing to accommodate guests when their failures inconveniences their guest.

Crystal B. W.

5/5

I love love love this place. The restaurant is awesome the staff was amazing with my twins they helped me with their food and drinks, the rooms are super clean and well stocked. Always have fresh coffee out front 24 hours a day. The front desk staff are the best and most professional I've seen in a long time. This place felt like home.

Michael A.

This was an average hotel with the usual amenities. It was clean and comfortable. The attached restaurant was very nice, but a lot of the breakfast items in the buffet needed replenishing. This hotel wasn’t extraordinary, but it also wasn’t terrible. Overall, we were very satisfied with our stay.

Glory G.

3/5

3 star experience, good enough to lay my head while I need a place close to Sight & Sound Theatre. I walked in to check in on 10/7/24 at 10:19pm. The entrance to the main lobby smells just as old & stuffy as it looks. It’s only one check in window, & one staff member to check in guests.However, The lady @ the front desk was nice & gave service w/ a smile I had 2 ppl in front of me, but she was able to accommodate them w/ in 4 min & check me in. Guests have 24 hr access to the gym. The mattress are old, worn out, & dip all the way down. They placed good quality mattress covers on top of them as if it’s going to help. They need to expeditiously order new mattresses. You can’t keep using the same ones after so many years of wear & tear! The thermostats are old and outdated. You can’t set it to specific temperature. Just cool or warm : low, medium, and high. The unit also rattles a lot. I was in 336, I slept in & enjoyed the breakfast buffet which is reasonably priced w/discount for guests on Sunday & one days they expect a bus full of guests. The staff serving breakfast was really sweet & attentive. I came back up from breakfast around 11AM, flipped my card to let housekeeping know I needed service. I also personally told housekeeping I needed my room done. They just left the card on my door since 11AM and didn’t do anything. I had to get front desk to bring up fresh sheets, towels, etc to change over my own room.

Dmackthelender

5/5

Gps took us to the back of the hotel because of renovations so walking the whole building in the snow and cold wasn't ideal. Nevertheless it was a comfy stay not too bad at all. Nothing major to complain about would go back again !!

Paul T.

This hotel is tired and in desperate need of a good freshening. The feel is dark and dingy. Stay away from rooms on the lower level as you will hear the constant grind of the elevator equipment with every use. The bedding has been well used and some of the coverings have stains. The hallways are particularly dark and the floor coverings have seen their better days.

Charlie P.

5/5

My family and I stayed here for 3 days for my sister's wedding at the rotunda and everything was great. Rooms were very nice and very clean. Beds were super comfortable and the showers were really refreshing and had very good water pressure from the shower head. Great food and there is an outdoor pool and much more.