Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois

Address: 7550 E State St, Rockford, IL 61108.
Phone: 53982200.
Website: ihg.com
Specialties: Hotel, Conference center, Wedding venue.
Other points of interest: LGBTQ+ friendly.
Opinions: This company has 1312 reviews on Google My Business.
Average opinion: 4.1/5.

📌 Location of Holiday Inn Rockford(I-90&Rt 20/State St) by IHG

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Holiday Inn Rockford (I-90 & Rt 20/State St) by IHG

The Holiday Inn Rockford (I-90 & Rt 20/State St) by IHG is a highly-rated hotel located at 7550 E State St, Rockford, IL 61108. With a phone number of 53982200 and a website at ihg.com, this hotel is well-equipped to serve guests from around the world.

Specialties

This hotel specializes in offering top-notch accommodations, a conference center, and a wedding venue. It is also known for being an LGBTQ+ friendly establishment.

Opinions

The Holiday Inn Rockford has received a considerable amount of attention on Google My Business, with a total of 1312 reviews. Guests who have stayed at this hotel have expressed their satisfaction with the services and amenities offered. One guest mentioned their pleasant two-week stay, complimenting the cleanliness of their room and the helpfulness of the staff. Another guest commented on the exceptional service provided by the employees, describing them as 'quite lovely' and 'very friendly and accommodating.' These testimonials indicate that the Holiday Inn Rockford is a highly-regarded hotel in the area.

With an average opinion rating of 4.1 out of 5 stars, it is evident that the Holiday Inn Rockford (I-90 & Rt 20/State St) by IHG is a reliable and comfortable choice for travelers seeking accommodations in Rockford, IL.

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"summary": "The Holiday Inn Rockford (I-90 & Rt 20/State St) by IHG is a well-regarded hotel specializing in accommodations, conference facilities, and wedding venues.",
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👍 Reviews of Holiday Inn Rockford(I-90&Rt 20/State St) by IHG

Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois
Melanie A.
5/5

I stayed here for two weeks. It was pleasant. I only had housekeeping once and they did a great job.
They do leave a QR code for tips but then don’t tell you who cleaned the room or wear name tags so you can tip the correct person.

Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois
Beth C.
5/5

Update: We had an absolutely amazing stay! Everyone there treated us so well it was hard to leave. 100% 5+ stars

So far, so good. We're not done staying here yet. Every employee we've interacted with has been quite lovely. Very friendly and accommodating.

Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois
Ellen

Our Grandson is turning 5 and he loves to stay at hotels.  We picked your Holiday Inn for this past Saturday night stay.  We arrived and was told that the room we reserved was no longer available.  My response was "why isn't a room I reserved over a month ago no longer available?"  I was then told I could have another room and they would discount.  At this point I took out my phone and looked up the reservation.....King Size Bed with Jetted Bath Tub.  I told them, when I placed the reservation, there were only two rooms left and I placed it right away, that's what you want a customer to do....book it right away....correct?

  A young man sitting next to the woman who was taking care of me, said, well, the room is available, but we have no one to clean it.  To which I responded then bring someone in to clean it I have a reservation that I have paid for.  The young man answered we had no house cleaning people today.  I looked at him like he was speaking another language which hotel in the world does not have house cleaning people every day.  I then asked to speak to  a manager, which he said, also was unavailable.. By now I think I am getting punked because this is just all unbelievable. My husband and I use Holiday Inn all the time and we have never had this problem or with any other hotel..  I walked away to find another hotel, not without voicing my opinion to both of your people behind the counter.  Wow....5 minutes later, not only was the room available IT WAS CLEAN.   I could not believe that. this hotel could do this to my husband, my grandson and myself. The kicker of it all. was when we got to the second floor and to our room there were cleaning people up there.. What is going on with your hotel  Why would this employee lie to us? 

  The next morning....we go to breakfast.....breakfast INCLUDED is what my reservation says.  The waitress brings up a bill for 15 dollars.  WHAT?   WOW.  I had not looked at it, it was a voucher for 20 dollars.  No FREE breakfast.  Come on......really?  So, on our way back to the room I stop at the desk and ask why our breakfast was not included when my reservation says breakfast included?......do you know what she said to me?   Yes, it is deceiving!  Wow. 

If you were me....would you ever stay here again?

Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois
RaeTaylor

My stay at the Holiday Inn Rockford was absolutely wonderful! The hotel was clean, comfortable, and well-maintained, making for a relaxing experience. The staff was incredibly friendly and accommodating, always ready to help with a smile. From the welcoming atmosphere to the excellent service, everything exceeded my expectations. I’m already looking forward to my next visit. Highly recommend!

Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois
Happy C.

The staff was very friendly and helpful. We have stayed here several times and enjoyed each visit. My wife attends a conference all day Saturday so enjoy the late check out. The breakfast was very good and reasonably priced at the attached restaurant. The room was well maintained and very comfortable. My wife and I enjoy the two queen beds. The location is easy to find and navigate around. Plenty of parking and no extra expenses like some of the conference locations we go to. The weather was great for our weekend.

Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois
Tina B.
5/5

We stayed here before heading out on a trip from Rockford airport. It was about a 20 minute drive to the airport that morning.
The rooms were clean and spacious.
We ate at the on-site restaurant. It was very good and the waitress was excellent.

Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois
lotus99

The room was very clean. The staff, especially Caitlin, was very professional. Priceline didn't mention the hotel was pet friendly. (Two in our party have allergies to pet dander.). Found that out after looking at the hotel's website. I called it directly and requested a room away from the pets. Spoke to Caitlin both times and met her at checkout. She was giving info to someone on the phone, but put them on hold to check me out! Big bathroom! Only con was no breakfast, but there were plenty of restaurants nearby. Plenty of parking. Requested an extra chair for the room. Received it in about 5 minutes! Best stay ever! And the friendly gentleman explained how to work the electronic blinds.

Holiday Inn Rockford(I-90&Rt 20/State St) by IHG - Rockford, Illinois
Brenna4172

The room was spacious and offered a few different options for sitting/working/relaxing. The bed was comfortable and the choice of pillow firmness was much appreciated. The bathroom was large and clean though I would have preferred a walk-in shower versus a tub/shower...but that is not a huge deal.

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