Hotel Indigo Pittsburgh East Liberty by IHG - Pittsburgh, Pennsylvania

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Introduction to Hotel Indigo Pittsburgh East Liberty

Hotel Indigo Pittsburgh East Liberty by IHG stands as a distinguished establishment in the heart of Pittsburgh, offering guests a unique blend of comfort, style, and functionality. Located at 123 N Highland Ave, Pittsburgh, PA 15206, this hotel is part of the International Hotel Group, known for its commitment to quality and guest satisfaction. It serves as a versatile option for travelers seeking not just a place to stay but an experience that combines modern amenities with a touch of local charm. The hotel is particularly noted for its role as a Hotel, but it extends far beyond that, catering to diverse needs such as business events, leisure travel, and special occasions. With an average rating of 4.2 out of 5 from 1,325 Google My Business reviews, it has established itself as a reliable choice for many visitors to the city.

The property's design incorporates elements that reflect its Hotel services, ensuring a welcoming atmosphere for all guests. It is not merely a resting place but an extension of home, providing thoughtful touches like comfortable bedding, clean rooms, and attentive staff. This focus on guest well-being is a key aspect of its appeal, making it ideal for extended stays or short breaks alike. Moreover, the hotel's location in the East Liberty neighborhood places it within a vibrant area known for its cultural attractions, dining options, and proximity to downtown Pittsburgh, enhancing its value for both tourists and locals.

Location and Accessibility

The hotel is situated at 123 N Highland Ave, which is in the East Liberty district of Pittsburgh. This neighborhood is celebrated for its historic architecture, trendy shops, and dynamic community, making it a central hub for exploring the city. Guests can easily access major attractions such as Phipps Conservatory, the Carnegie Museums, and the Allegheny Riverfront, all within a short drive or walk. The address is conveniently located near public transportation hubs, including the Highland Avenue Bus Station, which offers routes to downtown Pittsburgh and other parts of the city, ensuring that visitors can navigate with ease. For those arriving by car, ample parking is available on-site or nearby streets, though it's advisable to confirm availability during booking. The phone number, 26650555, provides direct contact for inquiries, reservations, or assistance, while the official website, ihg.com, offers comprehensive details, including room options, special promotions, and booking tools. This strategic location makes it an excellent choice for those attending conferences, attending cultural events, or simply enjoying a leisurely stay in Pittsburgh.

The accessibility features are noteworthy, catering to a wide range of guests. The hotel is designed with modern conveniences, such as wheelchair ramps and accessible rooms, ensuring that everyone can enjoy their visit without barriers. Its proximity to hospitals and shopping centers adds to its practicality, while the surrounding area's walkability allows guests to immerse themselves in Pittsburgh's culture. For example, a short stroll from the hotel leads to local eateries, art galleries, and the vibrant street life of East Liberty, providing opportunities for exploration without the need for extensive travel. Whether arriving by air, train, or personal vehicle, the hotel's central position minimizes transit time, making it an efficient base for adventurers and business professionals alike.

Amenities and Specialties

As a premier Hotel, Hotel Indigo Pittsburgh East Liberty by IHG offers a range of amenities designed to elevate the guest experience. Beyond the standard room services, it excels in its specialties, which include serving as a full Conference center and a dedicated Wedding venue. The conference facilities are equipped with state-of-the-art technology, versatile meeting spaces, and professional support staff, making it an ideal hub for corporate events, seminars, and conventions. These amenities are particularly recommended for businesses hosting meetings in Pittsburgh, as they provide a blend of functionality and aesthetics that can impress attendees and foster productivity.

The Wedding venue aspect is another standout feature, offering customizable spaces for ceremonies and receptions. From intimate gatherings to grand celebrations, the hotel can accommodate various wedding sizes with elegant décor, lighting options, and catering services. This makes it a top choice for couples seeking a memorable and hassle-free wedding experience in a stylish setting. Additionally, the hotel's overall ambiance is refined and contemporary, with attention to detail in room furnishings and public areas, ensuring a high level of comfort and satisfaction. Other amenities may include a restaurant or lounge, fitness center, and 24-hour front desk service, all tailored to meet the needs of modern travelers. The emphasis on quality and service aligns with IHG's brand standards, positioning this hotel as a benchmark in the region.

To delve deeper into the amenities, consider the following highlights:

• Conference center: Multiple meeting rooms, audiovisual equipment, and event planning support.
• Wedding venue: Flexible spaces, professional event coordinators, and themed packages.
• LGBTQ+ friendly: A welcoming environment that ensures inclusivity for all guests.
• Modern room options: Featuring high-speed internet, smart TVs, and climate control for optimal comfort.
• On-site dining: Access to restaurants that offer local cuisine and international flavors.

These features are not just additions but core components that enhance the stay, making the hotel stand out in a competitive market. For instance, the LGBTQ+ friendly policy is a significant draw, creating a safe and inclusive atmosphere that many travelers appreciate. This commitment to diversity and inclusion reflects positively on the hotel's reputation, further solidifying its position as a must-consider option for visitors.

Customer Feedback and Reputation

The hotel's reputation is strongly supported by its customer feedback, with 1,325 reviews on Google My Business indicating a high level of engagement and satisfaction. Achieving an impressive average rating of 4.2 out of 5, it consistently receives praise for its cleanliness, staff friendliness, and overall value. Many reviews highlight the hotel's role as a reliable Hotel in Pittsburgh, with guests commending its central location and well-maintained facilities. For example, frequent business travelers often mention the conference center's capabilities, while wedding planners appreciate the venue's versatility. The feedback also underscores the hotel's efforts in providing excellent service, with comments about the staff's attentiveness and knowledge, which contribute to a memorable stay.

Addressing any potential criticisms, some reviews note minor issues such as room noise or parking availability, but these are often outweighed by the positives. The high volume of reviews suggests that the hotel actively solicits guest input and works to improve, fostering a cycle of enhancement. This positive feedback is instrumental in building trust and attracting new visitors, as it provides social proof of the hotel's quality. For those considering a stay, the average rating serves as a reliable indicator of what to expect, with most guests reporting satisfaction with their experience.

Recommendations for Guests

For individuals seeking accommodation in Pittsburgh, Hotel Indigo Pittsburgh East Liberty is highly recommended due to its combination of Hotel services, event capabilities, and inclusive policies. If attending a conference or business meeting, the dedicated Conference center offers a seamless experience, with amenities that rival larger venues while maintaining a cozy atmosphere. Similarly, for couples planning a special event, the Wedding venue provides creative options and support, ensuring a day to remember. The hotel's LGBTQ+ friendly stance makes it an excellent choice for travelers who value a welcoming and non-judgmental environment, promoting a sense of belonging during their visit.

Practical recommendations include booking in advance, especially during peak seasons like spring blooms or holiday events in Pittsburgh, to secure the best rates and availability. Utilizing the phone number, 26650555, or the website for direct inquiries can streamline the process, allowing guests to customize their stay based on preferences such as room type or special packages. Additionally, exploring the surrounding East Liberty area is encouraged, as it offers a wealth of activities, from dining at local hot spots to shopping in unique boutiques. Overall, this hotel stands out as a versatile option that caters to a variety of needs, making it a top contender for anyone in the Pittsburgh area. By choosing this establishment, guests can expect a blend of comfort, convenience, and memorable experiences that enhance their journey in the city.

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"summary": "Hotel Indigo Pittsburgh East Liberty provides exceptional accommodation with conference and wedding facilities, located in a vibrant area with high guest satisfaction ratings.",
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👍 Reviews of Hotel Indigo Pittsburgh East Liberty by IHG

amandap15

I really enjoyed my time here! The staff are super friendly and not afraid to answer questions. The room was super nice. I really don't like carpet, so to my surprise, the room has a new hardwood floor and a gorgeous bathroom. I felt like I was staying at a resort. It was super great, and I recommend staying here. It is close to bus routes and nears some great restaurants.

Bo Z.

1/5

Definitely not coming back.

The only good thing is the size of the room is good. But the furniture and decorations look cheap.

The entire style is "modern" style, but doesn't look good. 50% of the power outlets in the room didn't work.

The service was absolutely among the worst, the check in was so long, there was only 1 guy in front of me, but it took over 30 minutes to finish that guy, it was close to the midnight, so I was curious why so long, the night lady didn't even look at me, just said it's confidential, during the entire process, that lady, and you are right you probably guessed out what kind of person she is, didn't greet me or say anything politely, just ordered me like, your ID, your card, nothing else.

And the parking, there are so many lots, but they offered valet only, no self parking. I don't like strangers driving my car, period. Had to find a street parking.

Never ever come back to this place. Ruined by the people running the hotel.

Slovakian J.

I've stayed at this property many times over the past 8 years or so. Sadly it is sliding downhill in terms of quality. I had one of the larger suite rooms on the 2nd floor during my most recent stay.

The room had a lot of the usual dings and scrapes on the walls. A few minor stains here and there. The bathroom faucet worked but was very loose. The tile floor in the bathroom was losing a lot of grout and was coming apart. The sofa was quite beat up and very uncomfortable (where I slept because my two kids were in the queen beds).

The valet and a some guests were outside smoking at various times during the night. The smell of cigarette smoke wafted up into my room since my room was right above the smoking area apparently.

I love the location of this hotel in East Liberty, being close to the Universities. It's too bad the level of service can't be maintained like other Hotel Indigo properties.

Bmeadows

Diamond elite. We have had the same room twice, the governors sweet the first time we stayed there the shower wasn’t working correctly, garbage pushed behind things and the bedding did not look fresh. I contacted the hotel and the response was quick to address the issues. I was told that I could get a future night comped at equal or slightly lesser value. I sent numerous emails stating when we would be back over there for some time away, no responses so we stayed at other hotels and had a wonderful time. We thought we would try indigo again and I emailed them with no response still The room was nice and we had a good time but I feel like I was told something just to pacify me at the moment and am unlikely to stay there again

Stay A. S.

The staff and overall atmosphere of this spot is EXCELLENT. Everyone is incredibly friendly and kind and made my significant other and I feel so welcomed. The rooms were very roomy (probably could use some extra furniture) but honestly the bed/pillows were some of the comfiest I've had at hotel in recent memory. Bathroom was clean and had great lighting. Really enjoyed the time we spent here!

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Positive: The staff was very helpful and friendly. The location worked well for our visit with family. Negative: The hotel rooms could certainly use some updating. Our first room had chairs that were so filthy I wouldn?t sit on them. The second had warped floorboards, missing drawer in nightstand & tv table that looked caulked to the wall.

RcBuch95

Definitely would not use this hotel again. Room smelled bad and the room was dirty. Had hair in the bedding and lighting was very poor. There was no close parking and seemed like you had to pay for valet parking which was over priced for what you get.

MFD1

We were a little hesitant to stay here based on some of the reviews we read but our room and bathroom were very clean. There was an old chair in the room that was dirty so we didn't want to sit in that which only left two of us to share one rolling desk chair the entire time. So the room is definitely in need of more seating options but other than that, it was great. The hotel restaurant was excellent, especially the wings and the Wallace breakfast, and the cookies put out in the lobby were a nice touch as well. The valet is pricey considering the cars are literally parked across the street where guests could easily do it themselves. But check in and check out was pleasant and easy, and the staff was friendly and helpful so other than those few minor things, it was an excellent stay.