Human Support Services - Waterloo, Illinois

Human Support Services

Located at 988 IL-3, Waterloo, IL 62298, Human Support Services is a well-established organization dedicated to providing exceptional mental health services, addiction treatment, and social care. Their commitment to excellence has made them a go-to choice for individuals seeking professional help in these areas.

With a phone number of 89394444, potential clients can easily reach out to schedule an appointment or inquire about their services. Their website, hss1.org, is a wealth of information, detailing their specialties, operating hours, and any additional services they may offer.

Specialties

• Mental health service
• Addiction treatment center
• Care services
• Counselor
• Family counselor
• Mental health clinic
• Social services organization
• Youth social services organization

Other Points of Interest

• Identifies as women-owned
• Wheelchair accessible entrance
• Wheelchair accessible parking lot
• Wheelchair accessible restroom
• Restroom
• Appointments recommended

Opinions and Reviews

Human Support Services has garnered a total of 14 reviews on Google My Business, reflecting the diverse perspectives of those who have utilized their services. While some clients have reported positive experiences, others have expressed dissatisfaction with certain aspects of their care. The overall average opinion for this organization stands at 3.4/5.

Recommendation

While the average opinion may not be through the roof, Human Support Services offers a range of services that cater to various needs. Their commitment to accessibility and appointment recommendations is commendable. As with any service provider, it is essential to conduct further research and, if possible, consult with friends or family who may have had experiences with this organization.

For those seeking mental health services, addiction treatment, or social care, Human Support Services is a viable option. Their accessible location, comprehensive website, and diverse specialties make them a potential fit for many individuals in need. We encourage potential clients to visit their website or contact them via phone to learn more about their services and determine if they are the right fit.

👍 Reviews of Human Support Services

Jennifer H.

2/5

Grateful but will never ever deal with them again. They are far too concerned with their grants and updating their building and spending their money on themselves than to care about actual people.
Made my life far worse than it was before i started with them.

Camella C.

5/5

Couldn’t have asked for a better support system when my boys were going thru a very hard time. My kids loved going and talking to someone who could help them voice their feelings on what was going on at the time. They communicated with me and made sure I felt at ease with what was going on with them. I couldn’t have asked for a better experience when it was such a difficult time in our lives.

Flynn

1/5

couldn't even get an appointment in. called once and was told that in order to make an appointment as a new patient I had to be redirected to a different line of theirs at a certain time and was told I'd be called back the next day. waited, no call. called on my own time a SECOND time and was told if they hadn't contacted me already, they'd contact me the next day.... again. guess what? i still hadn't been called back. if I need therapy it should be enough that I'm doing the work myself to try and reach out. I shouldn't have to beg for assistance when I'm already on my knees. it's been months since then and I forgot to leave a review but I'd gladly advise anyone seeking help as an outsider to look elsewhere.

Anya S.

1/5

If I could give 1/2 a star I would.

Precious G.

5/5

TY again Gen (apologies for spelling). For creating a safe space via phone frfr🥰 just know you have already helped so much with how big and beautiful the aura of your heart is🫶🏽💛🫶🏽🧡🫶🏽💚🫶🏽💜🫶🏽

JEREMY A.

1/5

Very unprofessional. So my daughter attends counseling services here. My wife and I are trying to pay the account with a Health Savings Account. My wife is the account holder on the card. She was informed that they will only accept payment from myself or my ex wife. We were called names (agressive) to be exact. First let me ask what is aggressive about asking for dates of service as our family deductible was met for the year in January 2019. We just wanted to make sure we weren't getting billed when there should be no out of pocket expenses. Secondly what is aggressive about asking for a receipt when payment is provided ? Isn't that a normal practice of any business to provide reciept upon payment ? Lastly the billing department head Melissa told me to call in with my wife's Hsa card ( which again she is the account holder ) to make payment. That is clearly not ok that they would accept payment from a non account holders card over the phone. I believe that there may be laws against that. This place is a joke. Was told they are just trying to help. Well please show me how!!

Dana B. N.

5/5

Human Support Services is truly working to make a difference in people’s lives and the staff members care immensely about their clients and their success.

Katey R.

5/5

HSS is an amazing place. They selflessly help others in need.